2007 LEXUS IS 350 Complaints

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

I BOUGHT MY CAR USED IN 2015 AND ABOUT 1,000 MILES AFTER DRIVING IT OFF THE LOT THE AIRBAG LIGHT CAME ON. I TOOK IT TO THE LOCAL LEXUS DEALERSHIP AND THEY DIAGNOSED IT AS THE DRIVER'S KNEE AIRBAG AND SAID THE ENTIRE AIRBAG WIRE HARNESS NEEDED TO BE REPLACED AND QUOTED ME $3,500. I LOOKED UP THE ISSUE AND FOUND THAT LEXUS HAD PREVIOUSLY ISSUED A TSIB ON IT (L-SB-0167-08). I ALSO READ MANY OWNERS AROUND THAT TIME WERE ABLE TO GET IT FIXED UNDER WARRANTY (72MO OR 70K MILES). UNFORTUNATELY THAT EXPIRED FOR ME 2 YEARS BEFORE I EVEN BOUGHT THE CAR. I'M VERY FRUSTRATED THAT THEY KNOW THIS IS AN ISSUE, THAT IT'S RELATED TO AIRBAG SAFETY AND THEY ARE STILL ASKING ME TO PAY THOUSANDS. IT'S BEEN TWO YEARS AND THE LIGHT IS STILL ON. PS: THE DEALERSHIP TOLD ME SEVERAL TIMES THAT I WASN'T AFFECTED BY THE TAKETA RECALL BUT I LATER GOT THE RECALL NOTICE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR OVER TWO YEARS. THE DEALER (SERVCO LEXUS HONOLULU, 650 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 545-3987) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V020000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THERE ARE 2 RECALLS THAT I HAVE BEEN TOLD BY SERVCO LEXUS OAHU HAVE TO BE DONE AT A DEALERSHIP. THE PROBLEM IS I LIVE ON THE BIG ISLAND OF HAWAII AND THERE IS NOT A DEALERSHIP ON THIS ISLAND SO I WAS TOLD I HAVE TO PAY FOR THE SHIPPING OF MY VEHICLE TO THE THE DEALERSHIP ON THE OTHER ISLANDS, EITHER MAUI, OR OAHU. I HAVE ARGUED WITH THEM SAYING IT IS THERE RESPONCIBILITY TO FIX THE CAR AND I SHOULDN'T HAVE TO PAY ANYTHING FOR THEM FIX THEIR MESS. I WAS TOLD BY AN ASSISTANT MANAGER AT SERVCO LEXUS OAHU, THAT IF I READ MY OWNERS MANUAL I WOULD HAVE KNOWN THIS.DO YOU KNOW OF ANYONE WHO HAS READ THEIR OWNERS MANUAL FRONT TO BACK BEFORE THEY BOUGHT A CAR, NEW OR USED, WHAT IF SOMEONE BUYS A USED CAR AND THERE IS NOT A MANUAL IN THE CAR?HE ALSO TOLD ME THAT ALL AUTOMANUFACTURERS STATE THAT IN THERE MAUALS SO I READ MY CHEVY TRUCK AND MY CORVETTE MANUAL AND IT SAYS "CHEVROLET WILL REPAIR ALL FACTORY RECALLS WITHIN 30 DAYS AND IF THEY CANNOT THEY WILL FIND A REPAIR SHOP TO DO THE WORK AND WORSE CASE SCENARIO THEY WILL SEND PARTS TO THE CUSTOMER." I READ THE MANUAL FROM LEXUS BUT COULDN'T FIND ANYTHING SAYING I AM RESPONSIBLE FOR SHIPPING COSTS FOR THEM TO FIX THEIR MESS, IT MIGHT BE IN THERE BUT I COULDN'T FIND IT. ANYWAYS THESE RECALL ARE FROM 2010 AND HAVEN'T BEEN FIXED, THERE IS A RECALL ON THE INTERIOR DOOR PANELS AND DASHBOARD I HAVE BEEN WAITING ON FOR 15 MONTHS, I WAS TOLD THAT IT SHOULD TAKE 8-12 MO., STILL WAITING, I CAN'T EVEN SELL THE CAR WITHOUT TAKING AT LEAST A$2000.00 LOSS, IF L WOULD HAVE KNOWN IT WAS GOING TO TAKE THIS LONG AND THAT I WAS GOING TO GET SUCH A HASSLE AND DISRESPECT FROM THE COMPANY OF LEXUS I WOULD OF NEVER BOUGHT THIS FROM MY FRIEND IN THE FIRST PLACE.THIS IS NOT HOW THE AMERICAN AUTOMANUFACTURERS DO BUSINESS, I WILL NEVER BUY A JAPANESE CAR EVER AGAIN. IF THEY CAN'T CONDUCT BUSINESS LIKE THE BIG BOYS DO THEN THEY SHOULDN'T DO ANY BUSINESS.

I CANNOT RENEW MY CAR REGISTRATION IN CALIFORNIA UNTIL THIS AIRBAG RECALL HAS BEEN PROCESSED BY LEXUS.

TL* THE CONTACT OWNS A 2007 LEXUS IS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/05/17*LJ UPDATED 08/31/2017*JS

LOW BEAM HEADLIGHTS KEEP GOING OUT. I HAVE DIRECTIONAL HEADLIGHTS THAT WHEN I TURN MY VEHICLE ON, MY LIGHTS WILL TURN ON (IF DARK ENOUGH OUT) AND THEY MOVE POINTING DOWN AND THEN UP. WHILE DRIVING THEY ALSO DO THIS AND GO LEFT TO RIGHT. WELL WHEN I FIRST START MY CAR THEY BOTH WORK. AS SOON AS LOWBEAMS MOVE STRAIGHT TO DOWN AND THEN TO UP, ON UP MOVEMENT MY DRIVER SIDE CUTS OUT. DOES NOT TURN BACK ON. *TR

REARVIEW MIRROR IS DEFECTIVE AND NOT ABLE TO SEE BEHIND YOU. THE CLARITY IS VERY POOR AND BLACK SPLOTCHES COVER MOST OF THE MIRROR GLASS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I AM HAVING ISSUES REGARDING GETTING THIS FIXED AS WELL AS MY DASHBOARD AND DOORS AS THEY ARE MELTING AND CRACKING AWAY AFTER SEVERAL ATTEMPTS OVER THE LAST YEAR TO GET THIS RESOLVED I STILL HAVE GOTTEN NO RESPONSE AND IT IS ONLY GETTING WORSE. IT'S BECOMING HARDER AND HARDER TO SEE WHEN DRIVING DUE TO THE GLARE FROM THE DASHBOARD AND NOT TO MENTION THE FACT THAT IT IS LITERALLY FALLING APART DAY BY DAY.