2016 LEXUS NX Complaints

View complaints related to 2016 LEXUS NX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 30 complaints submitted for the 2016 LEXUS NX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 LEXUS NX
    - San Gabriel, CA

    The contact owns a 2016 Lexus NX 300H. The contact stated that the brake pedal was soft and had low performance. The contact stated that while his wife was driving at an undisclosed speed, the brake pedal was depressed, and the vehicle was slow to respond. The message “Braking Power Low - Visit the Dealer” was displayed. The vehicle was taken to the local dealer, and the contact was informed that there was a fee for a diagnostic test. The vehicle was not diagnosed or repaired. The contact contacted another local dealer, Lexus Service of Glendale (1221 S Brand Blvd, Glendale, CA 91204). The manufacturer was contacted and informed the contact that the vehicle was previously repaired under Manufacturer Recall: 21L302; for the brake booster assembly and brake booster pump assembly. The failure mileage was approximately 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 LEXUS NX
    - Union, NJ

    My 2016 Lexus NX200t with approximately 157,000 miles experienced sudden engine stalling, loss of acceleration, and the check engine light illuminated while driving. The loss of power created a dangerous situation because the vehicle was unable to accelerate normally in traffic. These symptoms are consistent with the defective low-pressure fuel pump recall affecting certain Toyota and Lexus vehicles that can cause engine stall and loss of power. However, my VIN is not currently included in the recall even though my vehicle is experiencing the same safety defect. I am requesting that this issue be investigated to determine whether additional vehicles, including my model year, should be included in the recall due to the risk of sudden engine stall while driving.

    Source: NHTSA WEB SITE
  • 2016 LEXUS NX
    - Zephyr Cove, NV

    The contact owns a 2016 Lexus NX 200T. The contact discovered oil dripping on the surface of her garage floor underneath the vehicle. Due to the failure, the vehicle was taken to an independent mechanic who discovered that there was a rear main seal engine oil leak between the engine and the transmission. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 84,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 LEXUS NX
    - MONTGOMERY, AL

    2016 NX, F-SPORT. TRANSMISSION FAILURE. DRIVING ON THE INTERSTATE AND SUV JUST WENT INTO LIMP MODE. NO CODE ON DASH BEFORE THIS HAPPENED.

    Source: NHTSA WEB SITE
  • 2016 LEXUS NX
    - Marlborough, MA

    The ABS actuator failed. It is available for inspection upon request. The brakes frequently failed, often requiring the brake pedal to be pressed fully to the floor to stop the vehicle, causing severe jolting and near collisions. This created a life-threatening risk to me, my child, and other drivers on the road. A certified Lexus dealership replicated the brake failure issue multiple times during a test drive and confirmed the defective ABS actuator. A trusted local mechanic also identified faulty components, including the master cylinder and spray-painted calipers. The vehicle has been inspected by the certified Lexus dealer and an independent mechanic. There has been no involvement from police or insurance representatives to date. Recently purchased used at 107k. From the initial test drive before purchase, the brakes felt unsafe. Dealer replaced front brake pads. After purchase, the brake pedal often required full depression to stop the vehicle especially during drives longer than 30 minutes.

    Source: NHTSA WEB SITE
  • 2016 LEXUS NX
    - Boulder, CO

    The sunroof glass suddenly shattered, for no apparent reason and without warning. There was no collision and no impact by an object. We were driving at freeway speed when we heard a loud bang above our heads. The interior sunroof cover was closed at the time. I slid it partway open and saw that the glass of the sunroof had shattered, so I closed the cover to keep glass from falling in the car. Had it been open at the time of break, the glass would have rained down on the driver and passenger. I have not yet taken it to a dealer or repair shop.

    Source: NHTSA WEB SITE
  • 2016 LEXUS NX
    - centerville, TX

    while I was driving in the desert, the check engine light come on and then the motor when on a safe mode idling at less than 5 miles per hour, when I approach a hill did not when up to the hill, the car die. when I started the car back the car went pass the hill and drove for about 20 minutes at 5 miles per hour. I disconnected the battery and work fine after resseting the computer. the car has done the same thing at least three more times.

    Source: NHTSA WEB SITE
  • 2016 LEXUS NX
    - Osprey, FL

    While driving down the Interstate 75 at 70 mph the car completely lost engine power and the whole dashboard lit up. It would not respond to acceleration. I had to pull the car over to the side of the road. I re-started the car and it started back up and worked normally. The following day while on I-75 the car experienced reduced power this time. The car would not accelerate above 20 mph . We got off at the next exit. We spent about 10 minutes searching for the closest Lexus dealer and then when we went to start the car again it ran normally. This has subsequently happened a 3rd time where the car would not respond to the accelerator and I had to pull over to the shoulder and re-start the car. Unfortunately there are no error codes showing when we took it to the dealership on both occasions so they are unable to diagnose the issue.

    Source: NHTSA WEB SITE
  • 2016 LEXUS NX
    - San Francisco, CA

    My brakes have stopped working twice. Each time I'll stop driving for a day and it's normal again. When it happens my brakes feel very loose and I can't control the direction of my car. I have to pump multiple times and/or press all the way to the floor to even begin to feel it begin to brake. I've had my car checked out and nothing was physically wrong with it.

    Source: NHTSA WEB SITE
  • 2016 LEXUS NX
    - Danville, KY

    As I was traveling eastbound going 55MPH, a car pulled out in front of me from a parking lot and hit my car in the front passenger side. The impact caused my car to go over both eastbound lanes, the median, both westbound lanes, down a hill, and headfirst into a fence. All passenger side airbags deployed, but my driver airbag did not. The impact from the collision should have caused my airbag to go off, and then head first into the fence should have been a second reason for it to deploy. The airbag not going off could have avoided a concussion and severe neck and back trauma. There is an airbag recall on the year, make, and model of my car but my VIN does not show up as an impacted vehicle. This is being looked into currently by the vehicle manufacturer.

    Source: NHTSA WEB SITE