2011 LEXUS RX Complaints

THE COOLANT LEAKED IN MY GARAGE. ENGINE MAKING SOME NOISES WHILE THE CAR IS STATIONARY. DIAGNOSED AS HAVING A BAD WATER PUMP CAUSING A COOLANT LEAK.

MY 2011 LEXUS RX350 HAS RUBBER OIL COOLER HOSE AND LEXUS USA WILL NOT REPLACE THE PRESSURIZED RUBBER HOSE DESPITE KNOWN INCIDENTS OF CATASTROPHIC FAILURE OF THE PART. ON SOME RX350 MODELS, LEXUS HAS AN EXTENDED WARRANTY AND REPLACEMENT IN CASE THE PART IS LEAKING OIL, BUT I WAS TOLD BY LEXUS THAT MY PARTICULAR VIN IS NOT ELIGIBLE FOR THE EXTENDED WARRANTY. BUT EVEN IF I HAD THE WARRANTY, LEXUS WILL NOT PREEMPTIVELY REPLACE THE PART, DESPITE 1) SAFETY CONCERN OF FAILURE ON HIGHWAY AT HIGH SPEEDS AND FIRE HAZARD RISK, 2) POTENTIAL CATASTROPHIC ENGINE FAILURE AS THE LINE WOULD RUPTURE AND ALL OIL WOULD BE LOST WITHIN SECONDS AND ENGINE WOULD SEIZE AND 3) POTENTIAL ENVIRONMENTAL DAMAGE OF LOSS 6.4 QUARTS OF OIL OVER ROADWAYS. PLEASE CONSIDER ADVISING LEXUS TO DO A SAFETY RECALL ON ALL RUBBER OIL COOLER HOSE PARTS. THANK YOU.

SOME HOW THE OIL WAS LEAKING ,I DON T KNOW WHY?LUCKY ME I WAS AT HOME DOING THE YARD WORK WHEN I SAW THIS MASSIVE OIL LEAKING ON MY DRIVE WAY

SOMETHING IN THE DASHBOARD CONSOLE BY THE RADIO HAS OVERHEATED, MELTING THE AC VENT ON THE FRONT PASSENGER SIDE. LITTLE FLECKS OF PLASTIC STARTED BLOWING OUT OF THE VENT, AND WHEN I LOOKED INSIDE THE VENT, I COULD SEE WHERE THE LOUVERED PIECES ARE MELTED.

PARKED IN DRIVEWAY IN BACK OF HOUSE, BESIDE DECK AFTER SHORT TRIP TO STORE. SMELLED A MELTING SMELL OUTSIDE. MAYBE FIVE MINUTES LATER THE SMELL STARTED COMING INSIDE THE HOUSE. WE LOOKED OUTSIDE AND SAW SMOKE AND THOUGHT THE HOUSE WAS ON FIRE. WE WENT OUTSIDE AND THERE WAS SMOKE AND FLAMES COMING FROM UNDER THE HOOD. SPRAYED CAR WITH FIRE EXTINGUISHER, WHICH DID NOTHING, THEN USED WATER HOSE TO SPRAY FRONT OF CAR TO KEEP FROM THE HOUSE CATCHING ON FIRE. CAR WAS MAKING POPPING NOISES, LARGE AMOUNTS OF SMOKE AND STRONG SMELL. ALL NEIGHBORS CAME OVER IT WAS STRONG. FIRE DEPARTMENT SPENT OVER AN HOUR PUTTING OUT FIRE AND USED THEIR WHOLE TANK OF WATER. FRONT END MELTED, TIRES POPPED, DASHBOARD AND WINDSHIELD DESTROYED. CAUSE IS UNKNOWN

12/7/2017 I PULLED INTO MY DRIVEWAY TO PARK AT 1 PM. I SLOWED DOWN I HAD MY FOOT ON THE BRAKE, I WAS PUTTING IT INTO THE PARK POSITION WHEN THE CAR LUNGED FORWARD AND AND PUT A HOLE IN THE GARAGE DOOR AND KNOCKED IT OFF TRACK.I WAS STUNNED & SURPRISED.MY HUSBAND AND I COULD NOT DUPLICATE THIS ACTION. ON 12/14/17 I PULLED INTO THE PARKING LOT AT FOY PARK IN BURBANK CA. I SLOWLY PULLED INTO A PARKING SPACE ,MY FOOT WAS ON THE BRAKE AS I PUT THE CAR INTO THE PARK POSITION THE ENGINE REVVED AND THE CAR TOOK OFF OVER A CEMENT PARKING BLOCK AND OVER THE CURB, WENT THROUGH A CHAIN LINK FENCE AND LANDED IN THE BRUSH WITH 3 WHEELS OFF THE GROUND AND THE ENGINE WAS STILL RACING WITH MY FOOT ON THE BRAKE. ON 12/15/17 THE DAY AFTER I DROVE INTO MY DRIVEWAY ABOUT 2 PM. MY FOOT WAS ON THE BRAKE I PUT IT INTO PARK AND IT DID THE SAME [XXX] THING AND 5 FEET MY FRIEND [XXX] WITNESSED IT. THAT WAS IT FOR ME I HAD IT TOWED TO KEYES LEXUS TOYOTA AND NEVER DROVE IT AGAIN. KEYES SAID THEY COULD FIND NOTHING WRONG WITH IT AND I KNOW FROM CHECKING ON LINE WITH MY FRIEND [XXX] THAT OTHER PEOPLE HAVE HAD THE SAME PROBLEM IN THE U.S. I AM DEEPLY WORRIED THAT THIS CAR WILL BE SOLD AGAIN AND SOMEONE WILL BE INJURED OR KILLED. THERE ARE 64437 MILES ON THE ODOMETER WHEN TRADED IN.PLEASE HELP !! I WAS THE ONLY PERSON INJURED, SUFFERING BACK AND NECK INJURES AND I AM STILL BEING TREATED I'M A LITTLE AFRAID OF DRIVING ANY CAR AT THIS POINT BUT I WILL WORK THROUGH IT.. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I HAVE CONTACTED LEXUS MULTIPLE TIMES AND THEY SAY THEY DON'T HAVE PARTS TO FIX AIRBAG

TL* THE CONTACT OWNED A 2011 LEXUS RX350. WHILE PULLING INTO A PARKING LOT, THE VEHICLE ACCELERATED TO 50 MPH. AS A RESULT, THE VEHICLE CRASHED INTO A WALL AND REVERSED AT 50 MPH. THE CONTACT SWITCHED THE GEAR BACK INTO DRIVE AND THE VEHICLE ACCELERATED AGAIN, WHICH CAUSED THE VEHICLE TO CRASH INTO THE WALL AGAIN. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,557. *LN UPDATED 10/1/18*JB

AS I WAS TRYING TO PARK MY VEHICLE, IT ACCELERATED AND HIT A BUILDING THEN WENT BACKWARDS. I MANAGED TO KEEP THE CAR FROM REVERSING INTO THE STREET BUT THE BRAKES DID NOT WORK AND CAR DID NOT SLOW DOWN. IT HIT THE BUILDING A SECOND TIME. I PUT THE CAR IN PARK AND IT STOPPED. NONE OF THE AIRBAGS INFLATED AND THE CAR WAS TOTALED. TOYOTA TOOK NO BLAME FOR THE ACCIDENT AND I'M LEFT WITHOUT A VEHICLE. THIS CAR IS IN A GROUP OF RECALLED CARS, LEXUS DOES NOT HAVE RECORDS OF EVER RECALLING THIS TRUCK

TL* THE CONTACT OWNS A 2011 LEXUS RX350. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS INVOLVED IN A CRASH. ON ONE OCCASION, WHILE IDLING AT AN INTERSECTION, THE CONTACT'S VEHICLE WAS REAR ENDED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES SUSTAINED. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. ON ANOTHER OCCASION, THE CONTACT'S VEHICLE WAS REAR ENDED AGAIN. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AFTER THE SECOND CRASH. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 80,000. *BF CONSUMER STATED THE FIRST ACCIDENT WAS 2016 CONSUMER INJURED HIS SHOULDER AND BACK. UPDATED 8/27/18*