2011 LEXUS RX Complaints
View complaints related to 2011 LEXUS RX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 70 complaints submitted for the 2011 LEXUS RX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 LEXUS RX- Herriman, UT
Dealership rolled back the odometer to 125,460 miles, but the last service was performed at 162k miles at Lexus of Murray.
Source: NHTSA WEB SITE -
2011 LEXUS RX- Herriman, UT
This vehicle is being sold at a dealership in Layton Utah. They have rolled back the odometer to show 119,287k miles, but the vehicle was last serviced by the Lexus dealer at 164,279 miles.
Source: NHTSA WEB SITE -
2011 LEXUS RX- Long Beach, CA
Odometer Fraud. The contact purchased a 2011 Lexus RX450H. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 116,000. It was later discovered that the mileage was 195,937 upon scanning the vehicle upon scanning the vehicle.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 LEXUS RX- Colorado Springs, CO
I made a 6-mile trip from my garage and back (12 miles total). The next day, my neighbor asked me to come outside to inspect my driveway where I found a trailing stream of oil. The oil leak was substantial enough to visibly observe an unbroken ribbon of oil spanning the entire length of the asphalt street leading to my driveway and a large pool of oil where I waited momentarily for the garage door to open. Needless to say, I then discovered a large pool of oil under the front of the engine on the passenger side. It was the lower oil cooling line. No warning signal appeared reflecting the leak or low oil pressure. I remembered receiving a letter from LEXUS Corporate stating that this was a known defective part and could be repaired at the dealer at no cost to me. However, the caveat was that the age of the car could not exceed 10 years and the mileage 150,000. My mileage was only 106,400, but the car age exceeded the 10 year limit. Did LEXUS think that the defective part would magically heal itself after 10 years? Why put a limit? LEXUS would NOT assist me in any way, so I had the repair completed at an independent shop. I only repaired one side and now fear the other side will go out and the leak will not be discovered in time before blowing up the engine. I'm white-knuckle driving in a car I used to love. I'm extremely disappointed in the lack of "good-will" provided by LEXUS for a known defective part (a rubber hose, replaced with a metal one) because they would not stand behind their product. Loyalty is a delicate trait, and they have lost mine.
Source: NHTSA WEB SITE -
2011 LEXUS RX HYBRID- INDIANAPOLIS, IN
ABS, BRAKE, TRACTION CONTROL & YIELD LIGHTS ARE ON AND BEEPING SOUND. ALSO BRAKE PEDAL IS HARD!!!!!
Source: NHTSA WEB SITE -
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2011 LEXUS RX- INDIANAPOLIS, IN
ABS, TRACTION CONTROL, BRAKE LIGHTS & BEEPING SOUND ALL ON. BRAKE PEDAL IS HARD. PEDESTRIANS, OTHER DRIVERS & FAMILY ARE AT RISK DUE TO SAFETY RISK. DIAGNOSIS CODES C1253 - C1256 DURING TEST INDICATES ABS PUMP ASSEMBLY ISSUES. THIS PROBLEM WAS NOTICED BY ME IN LATE AUGUST 2025.
Source: NHTSA WEB SITE -
2011 LEXUS RX- Malvern, IA
The contact owns a 2011 Lexus RX350. The contact stated that while driving approximately 55 MPH the front driver seat heater was activated and moments later smoke and flames were present coming from the center console of the vehicle. After stopping and exiting the vehicle the fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed and later towed away by the insurance company. No injuries were reported and no police or fire reports were taken. The cause of the fire was not determined. The manufacturer and local dealer were not contacted regarding the incident. The failure mileage was 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 LEXUS RX- Wallington, NJ
Rear control arms are rusted and can break and cause an accident.i went for an alignment and they couldn’t do the full alignment beater of the corrosion
Source: NHTSA WEB SITE -
2011 LEXUS RX- Vestavia hills, AL
Tranmission failure around 100k miles. Spoke to few others with similar engine and transmission from lexus who had similar issues. This could be a widespread issue. Costs between 6 to 9 thousand dollars to fix.
Source: NHTSA WEB SITE -
2011 LEXUS RX- Olathe, KS
My 2011 Lexus RX350 was running fine as I ran errands for groceries and other items around town one day. Then, out of the blue, I realized that after returning home and parking in my garage, there was a trail of oil in my driveway, leading to my vehicle. I looked under the engine area and noticed a pool of oil. I had a certified mobile mechanic come to my home and provide a diagnosis. This diagnosis was that a hole had formed in the rubber Engine Oil Cooler Line, and drained nearly all the oil in my engine. He mentioned that one more mile and I could have had total engine failure. He proceeded to replace it with a new Genuine Lexus, all metal Oil Cooler Line. I contacted Lexus about this incident, but they provided no compensation for this occurrence, even though there was a short 4-year technical service bulletin they issued barely a year after production, that called out this was indeed a flaw in their design. After doing some research, I see this is a VERY common issue, with many in the past most recent years having this very issue. Yet, Lexus has not recalled this, nor reimbursed those that have suffered from this manufacture defect. I am really hoping that something can be done by NHTSA and/or Lexus to resolve this issue that I am certain is still plaguing thousands of Lexus owners on the road, and putting our and those around us' safety at risk. Surely, a part that obviously and very consistently degrades over the course of 5+ years so often, needs to be addressed and recalled for the sake of safety and integrity.
Source: NHTSA WEB SITE