2011 LEXUS RX330 Complaints

View complaints related to 2011 LEXUS RX330. The complaints found here are submitted by actual consumers with first hand experience. There are more than 10 complaints submitted for the 2011 LEXUS RX330. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

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  • 2011 LEXUS RX330
    - SHAKER HEIGHTS, OH

    MY WIFE WAS STOPPED AT A LIGHT. THERE WERE TWO LANES. ONE GOING STRAIGHT AND THE OTHER TURNING RIGHT. SHE WAS TURNING RIGHT. WHEN THE LIGHT TURNED GREEN, BOTH HER AND THE CAR GOING STRAIGHT ADVANCED. A CAR COMING FROM ANOTHER DIRECTION, SWERVED PAST THE CAR GOING STRAIGHT AND HIT MY WIFE ON THE LEFT SIDE FRONT, AND THEN PUSHED HER INTO A TRAFFIC POLE IN THE MEDIAN OF THE STREET SHE WAS TURNING INTO. MY WIFE'S CAR WAS TOTALED AS A RESULT. THE AIRBAGS NEVER DEPLOYED AND SHE SUFFERED A FRACTURED STERNUM, IN GREAT PAIN. WHEN I WENT TO THE BODYSHOP WHERE THE CAR WAS TAKEN, I SAW ANOTHER RX 330, SAME AMOUNT OF DAMAGE AND IT TO, DID NOT HAVE A DEPLOYED AIR BAG. THE EXPLANATION I RECEIVED FROM THE DEALER WAS, THAT AT THE FIRST IMPACT TO THE FRONT SIDE (AT THE HEADLIGHT), THAT IMPACT DAMAGED THE SENSORS TO THE AIRBAGS, AND WHEN IT THEN STRUCK HEAD ON, THE SENSORS WERE NOT FUNCTIONING TO DEPLOY THE AIR BAG. : IF THE SENSORS WERE COMPROMISED, WHY WOULD THEY NOT DEPLOY...ISN'T THAT THE PURPOSE OF AIR BAGS??? *TR

    Source: NHTSA WEB SITE