2021 LEXUS UX HYBRID Complaints

View complaints related to 2021 LEXUS UX HYBRID. The complaints found here are submitted by actual consumers with first hand experience. There are more than 10 complaints submitted for the 2021 LEXUS UX HYBRID. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 LEXUS UX HYBRID
    - Cherry Hill, NJ

    The contact owned a 2021 Lexus UX 250 Hybrid. The contact stated that while their father was driving approximately at 65 mph when the warning for tire low pressure had illuminated. The driver pulled over to check the tires to the side of the road. After pulling over the driver noticed smoke coming from underneath the hood between the tire on the driver's side. Both parties exited the vehicle when suddenly the vehicle burst in flames. The fire department extinguished the fire and a report was filed. The vehicle was towed and totaled. The dealer was informed about the incident. After investigating they were unable to determine the cause due to the state of the vehicle from the fire. The contact stated that they were no injuries or medical attention needed. The manufacturer was made aware of the issue and opened a case regarding the matter. The approximate failure mileage was 250.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 LEXUS UX HYBRID
    - ARLINGTON, VA

    I'VE OWNED SEVERAL LEXUS HYBRID VEHICLES. I HAVE LOVED THEM ALL EXCEPT THE LAST, A 2021 LEXUS UX WHICH, I LATER FOUND, CAME WRAPPED WITH AN UNWELCOME SURPRISE. WITHOUT HAVING TO POUR THROUGH 107 PAGES OF THE FEDERAL REGISTER, I'D LIKE TO KNOW IF ANY OF THE CREATORS OF THE FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 141 HAD ANY IDEA OF THE UNINTENDED CONSEQUENCES THIS RULE WOULD SURELY PRESENT. ITS PURPOSE IS OBVIOUS. BUT THE HEAVY-HANDED WAY IT HAS BEEN THRUST UPON THE CONSUMING PUBLIC IS NOT. I'VE ASKED MY DEALERSHIP IF THEY CAN TONE DOWN THIS, FRANKLY, OBNOXIOUS SOUND THAT'S TRIGGERED. OF COURSE, THE ANSWER WAS NO! BY THE WAY, THIS IS THE SAME DEALERSHIP, ONE WITH WHICH I'VE DEALT FOR YEARS, THAT FAILED TO DISCLOSE THE FACT THAT MY NEWEST VEHICLE, LIKE IT OR NOT, HAD AN ADDED FEATURE. WHILE THE MANDATE WAS NOT CREATED BY THEM, THEY'VE CHOSEN TO HIDE BEHIND IT. AND, AS A RESULT, HAVE LEFT THE CONSUMER TO DEAL WITH THE CONSEQUENCES. THIS ODD TURN OF EVENTS REMINDS ME OF ANOTHER INDUSTRY, ONE THAT IS THE SUBJECT OF CRITIQUE IN A BOOK TO BE RELEASED SOON. SADLY, PUBLIC SAFETY NOTWITHSTANDING, OUR OTHERWISE PERFECT BUT HIGH-DECIBEL-EMITTING UX250H WILL BE A DAILY REMINDER OF IT. THUS, I FEEL PERFECTLY ENTITLED TO MOUNT A SIGN ON THE CAR WARNING OTHERS THAT SAYS, 'THE SOUNDS YOU HEAR FROM THIS CAR WHEN BACKING OR DRIVING AT SLOW SPEEDS ARE COURTESY OF (NAME OF DEALERSHIP) - WHO INSISTED ON IT. HOPE YOU ENJOY!'

    Source: NHTSA WEB SITE