LEXUS Complaints

The vehicle sustained water damage due to Hurricane Ida in September 2021 and was repaired at the dealership. In February 2023, the battery needed replacing for a third time since then and I was told that the front and rear carpeting was soaking wet, again, and it was due to the moonroof rails being clogged. The vehicle is currently at the dealership being assessed and repairs should be borne by the dealer/manufacturer; NOT THE CONSUMER. If this is specific to my vehicle only, then I have a lemon. If it has happened to others, then it should be recalled.

Auto transmission frequently jerks and seems to search for a gear when starting from a stop. This problem is noted in other vehicles manufactured by Toyota. Dealerships tell me it is a reported problem but there is no remedy. Problem exists from date of purchase May 2016.

The blind spot never works its been in dealership for 3 times, every time they say issue was fixed but it comes back, Regular issue, keeps happening sometimes the blindspot monitor keeps turned on even if there was no car behind me, which make me difficult to switch lanes, sometimes it pushes me back to lane even if there was no car, almost ended up into car. Very serious technical glitch Almost missed a major accident on freeway

The vin to my car does not match with the motor. I find this odd. When I looked up my car vin on Kelly blue book the description was a 4 cylinder but how because I spicifically bought the 6 cylinder. also I just noticed that my car has two safety recalls that I just had found today. Another thing that I will tell you (you will find this odd at first) but once you investigate you will understand. i bought my car and about a month later I received an email from best buy geek squad about a remote to my car. someone is targeting me is what I'm trying to tell you you may be wondering. I'm sorry to admit this but I'm a victim of human trafficking labor trafficking tax scams by my ex wife and this women is out of control every day I am constantly submitting complaints every where. The reason I complicated so much is to have documents that I am being targeted and discriminated committed hate crimes against me human rights violations and she does not stop. She is now law enforcement. can we please do something about this manic. She will not stop until she kills me black widow serial killer she already had 1st babydaddy killed I had another truck before this one and someone has taken out the screws to the Motor mounts if I would had crashed would the engine not ended up in my lap? I also had an issue with a rental car from Enterprise I'll tell you about that one later ok Please investigate my phone number is [XXX] I'll be expecting your response. can you send a text 1st because I don't really pick up phone calls that I don't recognize I get a lot of harassment by my ex wife and the business that are in my ein when you get a hold of me ill gladly submit all evidence needed to bring her to justice INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving home from work & just before 5pm I hit a section of the side of the road that has deteriorated on SR 68 between Tecumseh high school & Lynnville, IN. It blew out the inner wall of my tire & I had to get it replaced. I have seen this happen to other drivers on this road as well. The road needs to be repaired before someone gets seriously injured. This incident caused me to replace all 4 of my tires prematurely. Please repair the road - there are at least 2 areas that need to be repaired

The dashboard melted and shines. Having problems seeing during driving against sunlight, also the stickiness of the dashboard makes dirt stuck on the surface of the dashboard. The main issue is safety while driving because of sunlight reflection.

There is a known issue with the Toyota/Lexus 2GR-FE (w/ towing package). The engine is present in many V6 model year SUVs 2007-2011. The defect is with the oil cooler return lines for this engine equipped with the towing package. The issue is that a manufacturing defect with these hoses can occur slowly over the life of the vehicle or suddenly without warning. The rubber hoses used are susceptible to extreme and numerous hot-cold cycles due to a hot nearby catalyst. Over time or suddenly, the hoses will begin to deteriorate due to the hot-cold cycles causing accelerated wear on the defective rubber lines. This may manifest as a small amount of oil seepage at first, or may have no warning signs. When total failure of the hoses does occur, it is typically catastrophic and nearly immediate. Once these hoses do fail, oil will pour out of a low point in the oil cooler, emptying the engine of oil within 2 minutes. If the vehicle is driving while the failure occurs, within minutes oil pressure is completely lost from the crankcase, and catastrophic engine wear/failure will occur, sometimes within just seconds. Often, the engine oil light will not illuminate until several minutes after the hose has failed, typically too late to stop the engine in time. If a moving vehicle experiences catastrophic engine failure due to No Oil, the likelihood of a major safety issue is increased, due to the likelihood of a fire, hot oil pouring onto the roadway, and a loss of power steering control due to loss of engine power. Toyota released a TSB to address this issue, dated 2011, in which they acknowledged the poor design can lead to leaking and failing hoses. In most cases, the service is performed at the full cost of the customer (over $600). It seems millions of these vehicles have not been addressed, and are still on the road, Toyota should be compelled to resolve this defect and hazard at no customer cost under an extended recall.

After 45 minutes in stop-and-go traffic the brake pedal went to the floor four times, the Brake Override System (BOS) failed, throwing the shifter into Park failed, and we hit the car in front of us. No warning sounds typical for this car sounded and no lights appeared on the dash. Thankfully, we were only moving at 5 mph which I didn't think qualified as a "crash" but there was indeed a collision. No one was hurt. Besides my wife and myself there were two backseat passengers who also saw my efforts to stop the car. We had the car towed to Lexus of Santa Monica. Unsurprisingly, Ronald Inton with Toyota Motor North America, Inc. (TMNA) indicated in his letter to us that Lexus inspectors seeing our crumpled front license plate and knowing of the failure of the BOS found nothing wrong with the car, but had not driven it under stop-and-go conditions for 45 minutes as we had. The clear failure of the BOS to prevent the collision or even warn of the impending collision was effectively ignored my Mr. Inton. Our full correspondence with him is attached. Both my wife and I loved driving this car but it is a potentially deadly safety hazard and given that TMNA can't fix it, should be destroyed.

On my 2013 Lexus ES 350, three out of the four doors do not function properly and will not lock or lock with the key fob. my driver’s side front door, my driver’s side rear door, and my passenger’s side front door does not work. The doors also will not lock or unlock with the interior lock/unlock button. When the all the doors are locked, I must go to the passenger’s rear door to unlock the driver’s side front door with my cane. The manual door lock from the key fob does not work and will break if I continue turning it. The door locks will not automatically lock when the car goes in motion. These are safety issues trying to get a child or pet out of the car in case of an emergency such as a fire, an accident, or robbery. The power locks are extremely helpful for me. I am a combat disabled veteran who runs the risk of reinjuring myself using the only door that works attempting to open the door with my cane. I have had some of these power locks replaced before. Lexus says this is a mechanical issue associated with the actuators rather than a safety issue. I really believe this is a serious safety and security issue rather than a mechanical issue.

The contact owns a 2008 Lexus LS460. The contact stated while driving 70 MPH and depressing the brake pedal, the message "VSC Brake Malfunction. ABS Needs Services. Contact Dealer" was displayed. The contact was able to drive to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed that the actuator needed to be replaced. The part was replaced; however, the failure recurred. An unknown dealer was contacted and informed the contact that the vehicle was not under warranty. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the extended warranty coverage for the failure had expired. The failure mileage was 69,000.