LEXUS Complaints

The on board mapping system is no longer accurate for speed limits and as such ( assuming speed limits were lowered for safety reasons) creates an unsafe driving experience. Other manufacturers update there mapping technology at no cost ( eg Audi) Lexus require $500. It needs to be free.

The contact owns a 2018 Lexus IS300. The contact stated that while driving at an undisclosed speed, the vehicle felt sluggish. The contact then heard an abnormal cranking noise underneath the hood of the vehicle. The vehicle was taken to the dealer where the failure could not be duplicated. No warning lights were illuminated. The contact stated that she recorded the noise then took the vehicle back to the dealer; however, the dealer informed her that the fuel injectors might need to be replaced. The vehicle was repaired; however, while the accelerator pedal was depressed, the vehicle failed to accelerate as needed. The contact stated that additional pressure on the accelerator pedal was needed for the vehicle to perform as designed. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was notified of a possible buy back. The failure mileage was approximately 15,000

Airbags failed to deploy after the car went thru a brick wall at 35 miles per hour. Front impact crash. Car fax report reflects no prior accident. Vehicle was still under warranty & had the “auto nation 162 point check” June 2020 by Tampa Florida by Lexis of Tampa. NOT a single air bag deployed.

The contact owns a 2010 Lexus ES350. The contact stated that while driving at various speeds, the steering wheel was moving upward. There was no warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed that a steering wheel bracket had sheared off. The independent mechanic diagnosed that the steering column needed to be replaced. An unknown dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but informed the contact that they could not assist. The failure mileage was approximately 79,263.

I was driving and my car speed start going down and I saw engine and battery light came on so I pulled over and turned off the car and try to turn it back on but it's not turning on.

2022 Lexus NX driver's seat is crooked, confirmed by Lexus dealership and Lexus field rep. The left side of the seat is back further while the right side of the seat is closer to dashboard. Lexus has confirmed that the seat is properly attached and bolted to the seat rails. An identical seat from an unaffected 2022 Lexus NX was placed in my vehicle and did not fix the crooked orientation; the replacement seat sat crooked as well. The vehicle was delivered brand new to me from Lexus with this defect. This defect may affect the crash worthiness of vehicle, seat strength, and the driver's body in the event of a car crash, as well as how the seatbelt fits the driver due to crooked orientation of seat. Lexus headquarters sent this vehicle to a frame shop to dismantle vehicle and measure frame. I have been told they cannot locate what is causing the driver's seat to be crooked but have ruled out that the problem is not in the actual seat itself or the seat rails. Lexus has also told me this problem cannot be fixed. Per the photos from the frame shop that exposed the entire frame and unibody of the vehicle, the round seat mounting holes in the framing of this vehicle appear to be elongated into egg shaped slots instead of round circles. This may also compromise the vehicle and seat’s strength and integrity, and affect the crashworthiness of the vehicle. Sitting in this crooked driver's seat for several months has resulted in a hip injury.

The contact owns a 2013 Lexus RX450H equipped with Bridgestone Tires, Tire Line: Ecopia H-L 422 Plus, Tire Size: 235/55/R19, DOT Number: 0bE7EC10120. The contact stated that while driving approximately 5 MPH, the passenger’s side front tire exploded. The contact stated that the side of the tire quickly lost air pressure in the blowout. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 21T012000 (Tires). The manufacturer was not notified of the failure. The approximate tire mileage was 25,000. The vehicle failure mileage was unknown.

The dash board is crumbling and falling apart in a way that makes me feel that the front passenger airbag compartment has been effected and may not function properly.

Lexus as made these cars with sealed transmissions Lexus says not to change transmission fluid but 2006 to 2013 has had known issues by many people of transmissions going out and need replaced the car will not reverse and jerks or the drive become reverse and neutral becomes drive at times this is not just a one car issue there are many is250s with this issue just search the web..

My 2022 RX , the driver side outer rear view mirror image vibration while driving on highway at speed around 60 mph +/- then start shaking. Report the issue to dealer when regular service, the mechanic report this is normal after inspect the problem, but this vibration and shaking is really annoying while driving on highway. Some drivers may have the same issue and cause some risks.