2022 LEXUS NX Complaints

I am happy to have anyone come look at my vehicle for inspection. My passenger headlight daytime running light LEDs have changed color and are failing in this sealed unit. I have spoken with a service technician at a body shop, and had my insurance company inspect my headlight as they all believe it is faulty. The daytime running element is a completely off-white yellowed color, while it should only be cool white LED color. This completely varied color impacts the performance and visibility of my vehicle. This different color and fading output is impacting my vehicle's visibility while on the road, and makes me less visible to other vehicle and pedestrian traffic on any and all roadways. This very problem was reported to a service and body shop repair location, and was inspected by a Lexus dealership at the request of Lexus Brand Engagement for the dealer service to inspect and report on their findings. The dealer determined the headlight would need to be replaced to repair the failing daytime running element. There have been zero warning lamps or messages about this failing headlight component, and this began to appear after the headlight on the driver's side of the vehicle was replaced because of a completely separate accident and subsequent repair. The discoloration and faded output of the daytime running element was the issue with both of these headlights, only noticed when the driver side headlight unit was completely replaced, indicating this error on the passenger side. A service technician told me directly this could be the start of a recall. I have looked online and many other NX and other Toyota-Lexus drivers are experiencing early-onset failure of these headlight components. There was mention of these components overheating and failing. My vehicle is only four years old, and Lexus Brand Engagement has refused to follow up about this failing component. This is not normal for these components to be failing at such an early point of lifetime use.

My car moved forward from the parking spot and hit a building while I was trying to stop

The contact owns a 2022 Lexus NX 350. The contact stated that upon starting the vehicle, the blind spot cameras failed to properly operate. The contact stated that the Mobile App was used to activate the blind spot monitoring system while driving manually. The dealer was notified of the failure; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 47,748.

The sunroof exploded while I was driving on the highway, traveling at approximately 70 mph. There was frost on the car & I had the defroster up high when initially getting into the car. However, by the time I got on the highway, it was turned down to the 2nd level. Prior to this occurring, I did not hear any noise or anything that would cause me to think there was something wrong with the sunroof. The explosion caused me to duck down immediately, but there were no other vehicles around me. The vehicle has been inspected and repaired. I filed a claim with my Insurance company & had the repairs completed at a local body shop. However, I do believe they took the vehicle to Lexus to be repaired.

The transmission (Torque Converter) is shuddering at a certain RPM range when it is in 3rd gear (in between 1000-2000 RPM) in my case. (Roughly 15-25 mph) This could lead to an uneven acceleration and cause an accident. Especially in a bad traction situation ex)snow, rain, uneven surface and etc. Also, it could cause and accident due to unable to accelerate in time. The vehicle was inspected and dealership were saying it was the tire and balancing issue, but not fixed. There is no warning light associated with.

[XXX] I was Braking while pulling into my Carport almost at the Rear curb, when Suddenly and without Any Warning, my 2022 NX 450h Accelerated Rapidly and sent Me up a short Hill and Crashed into a Large Tree While I still had my foot on the Brake. Then it kept Accelerating and the Front tires Dug a 4in Deep Hole while they were Spinning still with My foot on the brake! I was able to get the car into Reverse and backed it down the hill and turned it off. It wasn't Drivable due to the Extensive Front Damage, so I had it Towed it to my Local Roseville CA Lexus Dealership service and they Told Me to "Get The [XXX] out of Here". Then I had it Towed to a Repair Shop recommended by Lexus. Contacted Lexus to have an Investigation Started and it Took Almost 1 Month to Have an Investigator come out to Look at and had it Towed to Roseville Lexus To obtain the Crash Data from the Black Box. Lexus "Reviewed the Data and Found there was an Unexplained Sudden Acceleration 20 seconds before the Car jumped the curb and Crashed into the Tree." They Did Nothing. I Had My Farmer's Insurance Pay over $19,000 to Have My Car Fixed- it Took 4 mos due to Backordered Parts. Needless to Say, My Car Insurance has Skyrocketed as this is Labeled "At Fault". I Noted the Same Scenario on a NHTSA Complaint #11527971 dated 6/20/23. 2nd Complaint is for the Electrical System and a Complete Lockout on [XXX]. Went to Unlock my car and it wouldn't Unlock. Tried Multiple times, then popped off Key Cover on Handle and used the Valet key to unlock the Door. Once inside, The Car I left the Door open and when I pressed Power, it Wouldn't Start, Nor Shift, but the Steering wheel Would Turn Still. Had to have the Car Towed to Lexus. They Found that the 12v Battery had been Drained and They Claim it was "due to the Security System malfunctioning". I am due to pickup the Car after a Supposed "Fix" but They Refused to Replace the Battery at My Request. I am Very Concerned with These Issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

The contact owns a 2022 Lexus NX450H. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I allowed a software update to my vehicle about six weeks ago. Now, about 10 minutes after starting the car, a screen comes up, completely covering all vehicle information. The screen does not close except with repeated tapping of the X and the left bar. Closing the screen requires attention that would be better paid to road conditions and other drivers. I asked my Lexus dealer service department to get rid of the screen. They were unable to do so. They suggested contacting Lexus via the emergency button while parked. I did so but when I replied that I did not have an emergency, I was disconnected. If this screen came up when the vehicle is started, then it would not be a safety concern. But coming up 10 minutes after ignition, it is definitely a dangerous distraction. I live in a mountainous region where driving requires full attention. It is a 30 minute drive to where I can pull over and get rid of the screen. During this time I am distracted by the screen and have no access to vehicle information.

Safety recall was issue in July 2023. NHTSA Recall Number 23V478, Manufacturer Recall Number 23LB01. As of today March 2024, there still no remedy for the recall. I'm not able to use the car because of this safety recall. Over 8 months with no remedy or timeline when it will be fix.

Fuel door does not open. Mis-aligned door does not open. Car has been back to the dealer twice for this problem. Both times we were told the entire assembly was replaced and both times the door was still visibly mis-aligned. See photos attached