LEXUS Complaints

Rear glass window is much to dark in standard oem built in tint into window. Can only see out clearly in broad day light otherwise much too dark. We have been involved in several near back up collisions even though we have a back up camera, we are used to looking back through the rear window and outside rear view mirrors. We have complained to Toyota by phone and checked for recalls. WE like the to have this rear window replaced with an oem like window with minimal tint. We have no safe options other than to trade in this SUV. The consumer stated the tint was removed and there is no longer a safety concern with the windows. However, the consumer does have concern with the vehicle having a spare tire well but no spare tire located in the vehicle.

The PCS detected another car in front and my car went into PARK, but kept rolling and the engine revved to 7500 rpm.

UPON STARTING VEHICLE, ENGINE LOUDLY RATTLES FOR APROX. ONE SECOND AS IF SOMETHING IS LOOSE. THIS INSTANCE IS DIRECTLY IN LINE WITH LEXUS TSB "L-SB-0155-08" (Engine - Brief Engine Knock/Rattle On Cold Start Up). FURTHER INVESTIGATION SHOWS THIS IS A MAJOR CONCERN AS THIS INVOLVES A FAULTY CAMSHAFT ASSEMBLY.

- The door panel and dashboard is melting under normal to warm weather conditions. Yes. - The rubber is degrading and coming off in pieces . I am concerned that inhalation or contact with this rubber material is a chemical hazard and/or carcinogenic. Also, the shiny sticky dash impedes my driving visibility with a constant glare. - Yes, Lexus offered a limited recall for 2-3 years only. I was never informed of the issue despite going to a Lexus dealership for another safety recall in 2017. - It has been inspected by Toyota but not Lexus. - The rubber began to noticeably degrade in 2019, however, it’s likely it began earlier. It has progressively worsened over time. The recall expired in 2018. I informed Lexus, who greedily stated that they could not help me despite them knowingly installing faulty, failing parts in the car, which may be carcinogenic, and as well as, negatively diminishes my visibility with a reflective glare. Plastic and rubber should not melt at normal temperatures and I have never encountered this issue with any car I’ve ever owned.

1) Keep getting rotten egg smell from exhaust during acceleration; smell like it is coming from catalytic converters/exhaust system or front of engine. Never had or was informed by dealership that exhaust system could be replaced by Lexus although I brought my vehicles in several time for recalls. Brought vehicle in for recall to Fresno Lexus in 2020 never informed by dealership of Lexus being able to fix issue for free although I had told them of issue. Seems to be very toxic smell; gives me headaches while driving!!!!!!! Lexus should have repaired the issued for free when informed years ago but did nothing!!!!!

DRIVING ON HIGHWAY AND ALL OF A SUDDEN AFTER A LOUD NOISE THE bottom of the vehicle went on fire. we called the fire department who put out the fire. After looking at the bottom I notice that the crankcase had a big hole. it seems that a valve went right through the cracnkcase. resulting in hot engine oil going on fire. The car is only 5 months old and Carmax will not pay for the repair which could cost me 5,000 dollars. I paid 27,000 for the car.

UNKNOWN - The dashboard plastic is cracking and pieces have broken off. While it may be deemed to be a cosmetic issue, the front passenger side airbag sits underneath the dashboard where the cracking has occurred. The concern here is that when the airbag deploys, the dashboard will fragment, ejecting plastic shrapnel towards the vehicle occupants, exacerbating any potential injuries.

Had so many issues with this car. Transmission went out at 52k (was replaced under warranty), and at 86k, it went out again. Car overheated and won't move in traffic. Had to push and move it to the side. Had a independent shop rebuild the transmission. Notified Lexus, but won't help due to it was not taken into their dealer. Nothing came on the dash, nor showed any symptom prior to the incident. Thanking you in advance for looking into this matter.

Hood latch and cable malfunction in that the hood wouldn't close and warning light and buzzer continuously beeped. Woburn Toyota in Woburn, MA said it was due to overuse and not a defect and not a safety issue! Not so. Hood not opened more than other vehicles I have had without such a problem. Other Lexus owners have posted similar complaints, too.

Having an issue with my 2014 lexus is350 steering..the steering feels notchy and grabs when going around curves..it does it when returning wheel back to straight position..and wheel has to be pulled back into straight position or it will keep pulling ..thats when it catches and causes the jerk in the steering.. Usually when driving a car It'll somewhat straighten itself smoothly.. I have taken it to repair shops to have alignment/ brakes/rotors done and nothing has helped this what so ever. I've seen many forums about this same issue.. why hasn't this been addressed ..its obviously a huge issue that's been ignored.. this car isn't old enough or with 89k miles on it to be experiencing these types of issues.. thanks in advance for looking into this!!