LEXUS Complaints

The contact owns a 2010 Lexus LS460. The contact stated that while driving at 20-25 MPH, the warning message 'Have Your Dealer Check the VGRS System" was illuminated. The contact stated that he also noticed that the steering wheel was no longer centered. The contact was able to continue to drive the vehicle. The contact stated that the failure reoccurred while driving and the warning message remained illuminated. The dealer was notified of the failure and advised the contact that the vehicle could not be repaired under NHTSA Campaign Number: 10V218000 (Steering) because the recall had expired. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 120,000.

while driving on the interstate the moon roof exploded into little glass fragments. It sound like a bomb going off. if the slider would have been open, it would have been critical for anyone sitting in the back seat There was no other cars around me or in front of me. it was day light and nothing hit the car

The contact owns a 2006 Lexus RX400H. The contact stated that while driving at 50 MPH, the "All-Wheel Drive and Hybrid System Failure" warning messages were displayed. The vehicle was taken to an independent mechanic and diagnosed with inverter assembly failure. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 11V342000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 150,000.

The brake booster pump/accumulator has a diagnosed internal leak. It is identical to Toyota Safety Recall 13V-235 for Certain 2010 Model Year HS250h Vehicles. The exact failure described is what my Lexus HS 250h is experiencing and the DTC code is C1391, which FOUR separate shops have verified. The recall listed DTC C1246 and C1256, yet the condition is that there is an internal leak and one must replace the booster pump master assembly. They describe it as following, "The subject vehicles are equipped with brake pressure accumulators consisting of a metal plunger containing brake fluid encased in a metal housing. The plunger is designed with metal pleated bellows to allow for motion. Nitrogen gas is sealed between the plunger and housing. There is a possibility that a fatigue crack could develop in the bellows due to the vertical vibration of the plunger while driving. If this occurs, nitrogen gas could leak into the brake fluid and gradually cause the brake pedal stroke to become longer, resulting in decreased hydraulic pressure. Under certain circumstances, this condition could affect stopping distance and increase the risk of a crash." I have record they did try a repair for this at 17 miles, before purchase, but it clearly DID NOT remedy the situation. After 80,000 miles with a gently driven car they should be required to :Replace the brake booster pump assembly (accumulator) AND the brake booster assembly. The remedy described in the recall information . Out of three repair shops, three have indicated that they cannot make the repair due to Lexus parts or warranty. It is at a Lexus repair presently.

In heavy traffic the car stalled and by pumping the accelrator several times it activated..then at the stop light it did the same issue and heavy traffic was upon me blowing there horns..I carryed it to a lexus dealer and they could not determine the problem..I went online and found out that their is a recall on this vehicle..which was not taken care of by the car dealer before I purchased the vehicle in April 2021. Lives can be taken and I want this problem taken care of before it's our lives.

The contact owns a 2015 Lexus RX. The contact stated that while opening the hood to check the oil, the hood failed to stay open, fell, and struck the contact on the head. The contact sustained injuries to his head and headaches but, medical attention was not provided. The local dealer was contacted and informed the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was notified but no further assistance was provided. The approximate failure mileage was 41,000.

I was on a major interstate (I-495 in Va), driving at a speed of 60 to 65 miles per hour, when my driver side door suddenly opened. The dashboard alert came on that the door was open and the interior light came on. With my left hand, I held on to the door for my dear life, as I tried to pull over in a safe area to shut the door. Lexus has tested the car and could not replicate the issue of the door opening while driving at a high speed. I'm very concerned about my safety with this car. I do not feel safe at all. That's why I'm reporting this incident to NHTSA. Thank you.

2020 Had to replace transmission at 90,000 miles. In Sept. 2021 - Window seals are melting all over the windows. Will have to get them all replaced as a driving hazzard to even see out the windows. Now the tinting is coming off from the windows sticking.

The Rack and pinion is leaking and needs to be replaced causing the steering to lock

Valley Plate Leak. The Valley Plate Leaks are notorious on this vehicle. There have been several forums about it.