LEXUS Complaints

Brake shake violently when applied makes loud noises does this most times car has new brakes and rotors mechanic thinks it’s the brake actuator makes car unsafe to drive

My Lexus GS430 has a fuel rail leak that is leaking into the engine bay and has a strong smell of fuel into the cabin of the car. It is especially strong in the cabin when the heat or air conditioning is utilized. It is extremely dangerous and after researching I have found that it a problem with several of the Lexus lines of cars built around the 2006-2008 models.

Hello ,I am in Seattle Washington. I’m emailing about my Lexus IS250 2006. A few months ago I took my car to the dealership to get the passenger airbag recall done. Immediately after getting that recall fixed. My airbag light on my vehicle came on. We did not think anything of it, we thought it would come off over time. Time has gone by the light has not gone off. So today we took our vehicle to Lexus of Bellevue. They told us that there was an issue with the driver side airbag harness. Something about tension on it or it Deteriorating. The dealership is now saying that my car is not safe. That none of the safety features airbags or seatbelts will work due to this light being on. They will not be covered because there is no recalls for this harness. I have done much research online this is a common well known issue with Lexus. Now my car is a paperweight. I do not feel safe driving my family or disabled family member in this vehicle. This part is located under the dash and has absolutely nothing to do with how me and my husband maintain or take care of our vehicle. This is Lexuses issue and should be addressed and recalled. Any help in where or how to address this further. Or any help and how to take this higher would be appreciated. At this point is my car totaled? Safe to be on the road? Ok to be insured? They are charging us 200, just to tell us the issue. Not to fix it, didn’t even take the dash apart. How do they know even know what the issue is without taking it apart? To fix this issue it will be a total of over 600. Help!!!

The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while driving and depressing the brake pedal, the pedal extended to the floor causing the braking distance to be extended. The vehicle was taken to an independent mechanic who diagnosed that ABS booster was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The approximate failure mileage was 197,000.

The car is consumed alot of oil. I've been using 5w30 motor oil. 2/6/2022 had my oil changed, 2/8/2022 oil light came on saying low oil level.

I leased a 2019 Lexus ES300H in March of 2019. About 1 year later, the vehicle started having serious mechanical issues related to the power of the vehicle and put my life in danger on 3 different occasions. The vehicle has a serious problem with losing power. The very first time that this problem occurred, I was in the left only lane attempting to make a left turn. When it was safe to do so and there was enough distance between me and the nearest vehicle driving in the opposite direction, I pressed on the accelerator to make a left turn and my vehicle suddenly lost almost complete power. I had the accelerator pressed all the way to the floor and the vehicle was barely moving like 3-5 miles per hour. Me and the other vehicle that was coming kind of fast in the opposite direction almost got into a head on collision. I would have very easily and safely, without even rushing, cleared the intersection and completed the left turn had this not happened. After collecting myself from the terrifying experience I just went through and having my life flash before my eyes, pulled over and called Lexus Roadside. They came and towed the vehicle to the dealer. The dealer kept the vehicle for some time, but was not able to duplicate the problem and told me that there is nothing with the vehicle. Regardless of how much I insisted that they do further tests, they refused and told me that the mechanic he driven it home at night and back in the morning and could not duplicate the issue and that if I didn't come to pick up the vehicle, they would park it on the street where it would be subject to tow. After picking it up and literally after about 20 minutes of driving it, almost the same thing happened while I was on the freeway on my way home. The vehicle lost power again and I almost got into an accident. A similar incident occurred the third time. Took the vehicle to service 3 times. Brand engagement has not done a single thing. Lemon Law Department denied the case. Been paying.

Around the middle of the month of January of 2022, I discovered that my 2016 Lexus RX350 has massive oil leak from timing chain cover. Thompson Lexus dealership confirmed this oil leak. This leak not just happened, but it has happened long ago at least 6 months prior to the time that I discovered based on old oil dirty debris deposits and paints popped out and rusted caused by prolong oil on the frame. The reason that did not detect the oil leak right away was that I have almost not used the car at all for the past two years due to Covid situation. Second, I have parked my car on my lawn, so that could not see oil drops. Third, I put my trust on Lexus and Toyota products, so I have not inspected for oil leak periodically. This oil leak has soaked many parts of the engine, frame, electrical connections, and possibly other moving parts such pulleys and belts. This can potentially create smoke or fire hazard and belt and pulley slippery which can lead to accidents. At the time of the oil leak, my car was under 54,000 miles and under 6 years, so it was still under powertrain warranty with is 6 years and 70,000 miles. I have contacted Lexus several times regarding this matter. I told them about location of the oil leak and when oil started leaking, my car was still under powertrain warranty but Lexus refused to pay for the timing cover repair. After doing research on RX350 from timing chain cover, I have found out that a lot of Lexus RX350 has developed oil leak from timing chain cover since year 2009 or 2010 model to 2016 year model. Some RX350 developed timing chain cover oil leak from a few thousand miles of first use to 38,000 miles. Lexus was aware of the problem, but completely ignored and failed address the problem and issue a recall.

The fuel delivery line is leaking, car will still run then quit however, interior and exterior smells like gas any slight spark could cause a fire. You can see fuel along the under carriage of the engine. I found Lexus has a recall for a leaking fuel delivery line, however I don't see my vehicle listed. Please investigate why my 2007 lexus rx400h did not get added to this recall list. Let me know if my vehicle could be added. Thank you for your time.

Driving the car on the highway. The transmission lost power & engine started revving with no movement. It was dangerous because we could have been rear ended. We had car towed to the Peterson Lexus dealer in Boise Idaho. They said that the internal bearing failed & recommend a new transmission.

The passenger side airbag is shrinking and seems to be collapsing into the dashboard. There is an indicator light on the passenger side that is lit up noting that "airbag off," so apparently there is no airbag protection for passenger. Three days ago, the right side of the windshield - passenger side, and the passenger window and passenger side back seat window, were all moist and foggy in the morning. There were no windows opened. I think the airbag situation is causing the airbag to leak moisture into the surrounding windows and the passenger side of the car. I don't know what this fluid/moisture is composed of, but I can only imagine it must be some type of chemical - something that you do not want to be leaking into the car on a daily basis.