LEXUS Complaints

My 2013 Lexus LS460 with ~50,000mi had its brake actuator failed (C1391 - Leak in the accumulator). A month prior to code C1391 being triggered, the vehicle experienced inconsistent braking pressure with severe brake pedal modulation required to stop the vehicle. Traveling at speeds under 30 MPH the vehicle would intermittently hesitate to stop. Moreover, a squawk noise was present when depressing the brake pedal. Code C1391 was triggered on 11/18/2021. Upon contacting Lexus dealers and national customer service (Guest incident #211121-000001) to repair the part under warranty, Lexus denied warranty. Inquiry was also made for Lexus dealers and Lexus customer service as to the correct brake actuator part number required for replacement. Both Lexus dealers and national customer service provided the wrong/superseded replacement part number (i.e., part 44050-50110). Below is the customer's research model LS460 brake actuators: -Per 2016 ZLG warranty: 2007-2012 LS460 came with part 44050-50090, 44050-50130 to be replaced by 04003-45450 actuator. -Per 2016 LSB-0047-19: 2013-2017 LS460 came with part 44510-50070 and 44050-50110 to be replaced with the same model 44050-50110 actuator for brake squawk noise. -Per 2019 LSB-0047-19: 2007-2017 LS460 came with part 44050-50110, 44050-50130, 44050-50150, 44050-50170, 44050-50090 to be replaced with 44050-50170 if repairs fail to remedy the brake squawk noise. It appears Lexus has attempted to revised the brake actuator various times to arrive at part 44050-50170, for which continues to fail. It also appears many superseded units are still being sold as replacements for failed actuators online through Lexus dealerships and Lexus authorized retailers. It must also be noted that a failing brake actuator (even prior to code C1391) will cause the brake booster pump to prematurely fail as the brake booster has to constantly pressurize the system causing it to overheat. Both repairs are urgent costing $3000-3500 each.

2020 LEXUS UX 250h. CONSUMER WRITES IN REGARDS TO VEHICLE FAILING TO START. THE CONSUMER STATED THAT SINCE PURCHASING THE VEHICLE IT HAS FAILED TO START ON 3 SEPARATE OCCASIONS DUE TO DEAD BATTERY, BEGINNING A MONTH AFTER PURCHASE. THE CONSUMER REQUESTED TO HAVE THE VEHICLE BE REPAIRED OR REPURCHASED BY THE DEALERSHIP.

Car is consuming excessive amounts of oil. A quart every 200 miles or so. Also even after doing an oil change the car is not leaking the oil but burning it. Please enforce The National Traffic and Motor Vehicle Safety Act (originally enacted in 1966 and now recodified as 49 U.S.C. Chapter 301). Contacted lexus but the car is out of warranty. The car is burning too much oil leading to more pollutants.

Upon entering a parking lot yesterday and heading down a small ramp my 2016 Lexus NX 200 spontaneously accelerated and even with my foot on the brake did not stop. I was unable to control my car and ending up hitting a tree. All of the airbags deployed; the windshield cracked; the body of the car was severely damaged and I suffered injuries. The car was brought to a body shop and is available for inspection. Fortunately, no other cars were in the parking lot and no one else was hurt. The car will be inspected over the next few days. There weren't any warning signs. I cannot say for sure what mechanical failure occurred to cause the accident, but there was clearly a mechanical failure as the acceleration was beyond my control.

GM is unable to provide an ETA on a replacement airbag that is under an open safety recall. It has been months since I started contacting my nearest GMC dealer and GM customer support. It is unacceptable they can immediately repair let alone being un able to even provide a time frame for the replacement airbags.

Car was vandalized on 12/7/21 and alarms did not go off. Car alarm doesn’t work, hasn’t worked.

Takata Recall. The contact owns a 2005 Lexus SC430. The contact received a recall notification for NHTSA Campaign Number: 19V741000 (Air Bags) and drove 5 hours to the only Lexus dealer in the State of Maine. The dealer informed the contact that they would need to repair the vehicle clockspring to clear the air bag warning light prior to completing the recall repair. The contact declined and the dealer refused to complete the recall repair. The contact drove back to his residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light had been illuminated. The manufacturer was notified of the failure and advised the contact that the dealer should have completed the recall repair. The manufacturer advised the contact that they would assist with towing the vehicle to the dealer for the recall repair. The contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 73,000. Parts distribution disconnect.

Car wouldn’t start. Had it diagnosed and found out my fuel pressure sensor had melted and was leaking fuel had it replaced bug still smell gas in and around car. Car was under recalm for same issue years back and was serviced at the dealership. So I don’t see how im liable for repairs if it was a problem when the car came off the assembly line

I was hit head on and all the other airbags went off except for my steering wheel airbag. I broke my nose and ripped of part of my lip and needed over 30 stitches. I also job have painful scaring on my face. I was wearing my seat belt as well. The insurance company has the vehicle now so I don't know if it's available for inspection I don't know if it's been inspected by anyone. I didn't see any specific warning lights connected to the steering wheel or airbag system Although there were lights for the tire sensors.

The Lexus Emblem where the front facing camera is located along with other sensors is causing Malfunction and Warning Lights in the Instrument Gauge Cluster. Then the Check Engine, Check Battery, 4WD Malfunction, 2WD Engaged, High Temp Coolant, ABS Light, Coolant Gauge erratically fluctuates, RPM Gauge stays at Zero. Please pull over to a safe location and Contact your dealer. The messages above are generated periodically. Please note and inform Lexus of the Issues.