LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 LEXUS RX
    - Pennsauken, NJ

    2007 lexus rx400h,,,couple week ago ,,,my sister drive this car on the highway,,,suddenly the check engine, ABS, traction control, VSE, ect light come on and the vehicle when brake will pull to right also brake grab immediately. Bring to the tech and get a code C1391 abnormal leak in accumulator,,,that mean replace the whole ABS unit assembly Bring to Lexus dealer on 9-30-2021 and still get the same code C1391 and pay $175.93 for diagnostic and cost repair $3,573 (This condition may be caused by a small internal brake fluid leak inside the brake actuator) Call lexus head quarter and turn out this is only basic warranty,,,,,no recall for safety,,,, because no one dead yet Research online turn out a lot of problem about this: (2006 - 2007 GS 430) (2007 - 2011 GS450H) (2008-2011 GS 460) (2006-2008 RX400H) (2007-2013 LS460) This only Lexus,,,,more about Toyota But LEXUS still ignore about this safy

    Source: NHTSA WEB SITE
  • 2006 LEXUS RX
    - brooklyn, NY

    My car exploded- huge fire. I was not driving- it had been parked. The fire marshal indicated that it was an electrical problem located near the battery. There we no indicators of any issues. I only had liability on the car- so i am out of luck. but the NYFD inspected. It happened on Wednesday 9/29/21. Was inspected on 9/30.

    Source: NHTSA WEB SITE
  • 2019 LEXUS RX
    - Washington, UT

    The contact owns a 2019 Lexus RX350. The contact stated while his wife, was reversing in the driveway she hit the retaining wall. The driving alarms failed to engage and alert. The driver depressed the brake pedal however failed to respond and was depressed to the floorboard. The emergency brake failed to engage. The vehicle rolled down the hill and crashed into some unknown objects in the driveway. There were no reported injuries, air bag deployment, police report or fire. The vehicle was drivable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 30,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 LEXUS IS200T
    - Rock Hill, SC

    The contact owns a 2017 Lexus IS200T. The contact stated that while driving at various speeds, grinding noises were heard and the front driver side tire would jump. The vehicle was taken to the dealer and the dealer test drove the vehicle and diagnosed it with tire scrub. The vehicle was taken to another dealer Lexus of Seattle (20300 Hwy 99, Lynnwood, WA 98036), and diagnosed as tire scrub from suspension and tire friction with the geometry of the vehicle from manufacturing. The contact was informed by the dealer that the grinding noises were normal, and no correction was needed. The vehicle was not repaired. The manufacturer was made aware of the failure but did not provide assistance since the contact had purchased the vehicle from a third party. The failure mileage was approximately 26,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 LEXUS IS 250
    - fort worth, TX

    after I get gas my car wont start. This has been happening for about 9 months. It takes about 10 mins for the car to turn on. Yesterday after I got gas and was driving, my car completely shut off in the middle of the freeway- thought I was going to die. VERY dangerous. Took my car to lexus back in may to be fixed and the issue was NOT fixed. They put new gas in my car and told me that was the issue... was not.

    Source: NHTSA WEB SITE
  • 2019 LEXUS NX
    - Wantagh, NY

    Drive shaft broke apart from the two bolts securing it to the chassis while driving slow speeds to bolts appear to be missing car made significant noise I needed to be towed to the dealership

    Source: NHTSA WEB SITE
  • 2006 LEXUS IS
    - WEST BEND, WI

    A known problem in this year of lexus is250. The knee bag wiring harness was constructed too short (lexus has a tsb regarding this, # L-SB-0007-19). The airbag warning light will often come on and stay on. When the light is on the airbag system is inoperable. Having an inoperable airbag system is a great safety concern. A mechanic at a local shop used the scan tool and identified the airbag code as related to the wiring harness for the knee air bag. This should be a recall since it is a known problem and it renders the vehicle unsafe due to inoperable air bags. If this isn't an unsafe problem justifying a recall I dont know what is. Thank you.

    Source: NHTSA WEB SITE
  • 2019 LEXUS ES
    - La Canada, CA

    While at a stop sign or light, I have experienced on at least five separate occasions where I press the accelerator and the vehicle does not move. I took it in to the Lexus dealer last year and have set up another appointment again next Monday September 27. There response is that they will put it on their diagnostic machine.

    Source: NHTSA WEB SITE
  • 2010 LEXUS RX
    - Bethesda, MD

    Water leakage problem in the trunk area causing water buildup on and around the spare tire. A rust issue and potential electric short circuit issue.

    Source: NHTSA WEB SITE
  • 2011 LEXUS ES
    - NAPLES, FL

    2011 LEXUS ES. CONSUMER WRITES IN REGARDS TO BROKEN DOOR HANDLE. THE CONSUMER STATED THE OUTSIDE DOOR HANDLE WAS BROKEN, THE DRIVER'S SEAT COVER AND OUTER BOLSTER SECTIONS WERE DAMAGED, AND THE ROOF PAINT WAS PEELING. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE