LEXUS Complaints

The contact owns a 2008 Lexus RX400H. The contact stated that while reversing out a parking space at a low rate of speed, the vehicle stalled as the hybrid system warning message illuminated on the instrument panel. The contact was able to walk to an automotive parts store and purchased a new battery which he replaced in his vehicle. The contact was able to drive to a gas station and soon after leaving the gas station, the vehicle stalled again as the same warning light illuminated on the instrument panel. The contact was unable to restart the vehicle after multiple attempts and had the vehicle towed to an independent mechanic. The mechanic linked the failure to NHTSA Campaign Number: 13V396000 (Hybrid Propulsion System) and referred him to a local dealer. The contact called a dealer and was informed that his vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 268,000

Was driving into the garage (coasting) very slowly and as I was preparing to step on brake the car revved forward unsuspectedly - I have a video on my ring door bell and you can hear the engine then the squealing of the automatic braking system. I destroyed the adult 3 wheel bicycle that was stored along the wall but that helped the vehicle from crashing through the bricks - I remember shouting “what the hell is happening”. After much research as I knew I did not depress the accelerator in error - I found that this has been a common occurrence with Toyota and Lexus products. I am a very careful driver and I have replayed the incident in my head over and over. I presently dont have the insurance and repair information Readily available

The contact owns a 2019 Lexus RX450H. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The contact pulled over and had the vehicle towed to a local dealer. The vehicle was diagnosed with needing a fuel pump replaced. The vehicle was repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 32,000.

Driving along normally, started seeing a flashing "low oil pressure warning". Within seconds, engine started revving uncontrollably and would not make power. Was able to coast into a parking lot. On dipstick inspection, engine had lost ALL engine oil and entire car was covered in oil. Suspect that oil spilled out at some point on the road- danger to other cars. Vehicle was towed to local dealer, diagnosed as a blown oil cooler pipe, causes all engine oil to spray out in seconds. This is a known problem, addressed in Lexus Technical Service Bulletin L-SB-0154-11 and a recalled part in Canada, but not in the US. Factory part is a rubber oil line that deteriorates and bursts, Lexus has an upgraded medal line available. Service invoice can be updated once service completed if needed.

The automatic door locks have stopped working. I have had to replace 3 out of the 4 door lock actuators in the car. When they go out I am unable to use the door lock sensors and have to manually lock my doors. It also affects my ability to use the key fob remote to lock and unlock my door. I replaced 2 in 2018 and 1 in 2021

The contact's wife owns a 2008 Lexus GS 450H. The contact stated while attempting to park and depressing on the brake pedal but the vehicle accelerated independently and hit a lamp post. The contact stated the air bags did not deploy. The contact stated no warning light was illuminated. The contact stated no one was injured nor sought medical attention. A police report was not filed. A dealer was not contacted. The contact stated he experienced the failure for a second time on August 16, 2021. The contact stated while attempting to park and depressing the brake pedal to the floor but the vehicle accelerate independently and crashed into the wall. The contact stated the check stabilizer track and the check system warning lights were illuminated. The contact stated the air bags did not deploy. The contact stated no one was injured nor sought medical attention. A police report was not filed. The contact took the vehicle to local dealer, where it was being serviced at the moment. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000. The VIN was not available.

Our sunroof exploded while driving on the highway, not near any other cars or flying debris. The glass shattered across the entire sunroof, and a hole 6 inches x 12 inches was created.

BL 265/65R17 110S THIS TIRE EXPLODED AS I was existing the Harbor Fwy going south at Adams Blvd. The Lexus has an automatic system that prevents instant breaking when the tire pressure exceptionally low tire pressure or wet pavements due to weather conditions and or slippery pavements. Therefore as I was existing the Lexus did not allow me to stop as I normal did for over 17 years. The Lexus then hit the rear of the car stop at the stop light. These defective tires must be recalled so other life's will be spared. Many folks have loss there life in USA and many foreign countries. I have purchased new tires from Firestone for over 16 years. Firestone is the only tires company we allowed to replace all our tires. This is for our 2004 gx 470. Please assist the American consumers to stop these defective tires that could kill someone while you are reading this complaint.

The drain system failed to properly route water out of the car after heavy rain and an automatic car wash in two separate incidents. The water would leak through the sunroof along the edges and leak down into the passenger side compartment and land on the floor mats.

Water gets into the body of the vehicle over time. Came outside one day after rain and my passenger carpet was SOAKED all my windows were up and my complex don’t get flooded. Car smells like mildew in cabin! Middle of July I came outside and all the lights were on the dash, no rain the previous day or during, and car wouldn’t start. Took it to the dealership and they can’t explain how water got into my car but magically the sunroof drain was clogged with water.