LEXUS Complaints

I was driving down highway 24 in colorado at roughly the speed limit. Out of nowhere, my sunroof shattered and glass fell into the car on to me and my passenger. Falling glass cut my passenger's arm but did not require medical attention.

UNKNOWN The airbag light continues to come on and off, also the check VSC keeps coming on. Not sure what the issue is. I feel unsafe and uncomfortable with this occurring!

Car does not speed when gas pressed, noise and car shakes. Engine check light on and screen showed trac off. Saw something with engine power issue. Parked car and called Lexus emergency. Car at dealership and it is being inspected.

I PURCHASED THE VEHICLE ON 17TH OF JUNE 2021. I NOTICED THE DASHBOARD IS CRACKED REALLY BAD. I DID RESEARCH ON THE LEXUS DASHBOARDS AND FOUND PREVIOUS RECALLS ON THE LEXUS DASHBAORDS INCLUDING THE 2004 RX330 MODELS. HOW CAN I GET THIS FIXED IF THE RECALL IS NOT LISTED FOR THE VIN NUMBER ON MY VEGICLE?

The contact's wife owns a 2019 Lexus ES350. The contact stated that while attempting to park in between two vehicles with his foot on the brake pedal, the vehicle independently accelerated without warning. The vehicle jumped the parking barrier and hit stanchion which caused the vehicle to stop. The airbags did not deploy and the vehicle's electrical warning sensors also failed to operate as needed. No injuries were reported at the scene. Both fire and police reported immediately to the scene and a police report was filed. Due to the failure, the vehicle was towed to a dealer and the contact was given a loaner vehicle. The manufacturer was also notified of the failure and the contact agreed to have the black box inspected for an investigation. The contact was informed that an investigator would be sent to the dealer and that the investigation would last approximately two months. The vehicle remained in the possession of the dealer. The failure mileage was approximately 18,400.

Once existing the car the Officernoticed that my rear driver tire had expolded. This is what caused the accident and caused me tremendously back pain problems. The tires were purchase new from Firestone Complete Auto Care as we only purchased Firestone tires beginning with our first replacement tires until present.Thank God my life was spared. Unfortunately this is the second major conflict with Firestone and there defective products and maintenance schedules. Lexus rear automatic lowering up and down rear end system has product defects also. The brakes systems would not stop the Lexus 2004 GX 470. They would not stop as many times of previous stops.

My car stalled in the middle of an intersection. It had to be towed to the Lexus dealer, where it was determined to be a fuel pump malfunction. My car was not subject to the fuel pump recall but it should have been.

2010 LEXUS 250HS BRAKE ACTUATOR. DRIVING ALONG A CITY STREET GOING 45 MPH. SLOWING DOWN TO APPROACH A STOP LIGHT. IMMEDIATELY AFTER DEPRESSING BRAKE PEDAL THE RED BRAKE LIGHT AND ABS LIGHT COMES ON. MY PEDAL GOES STRAIGHT TO THE FLOOR AND I HAVE NO BRAKES AND ALMOST CRASHED MY CAR INTO THE REAR END OF ANOTHER CAR. DIAGNOSTIC SHOWED CODE C1391THAT ABS MASTER CYLINDER NEEDED REPAIR. I PAID FOR A CAR REPORT AND FOUND THREE RECALLS REGARDING THAT PROBLEM, TOYOTA/LEXUS NEVER NOTIFIED ME ABOUT THOSE. I JUST COPY PASTE THE REPORT THAT I HAVE PAID TO HAVE INFORMATION ABOUT THE RECALLS. VIN: [XXX] Vehicle: 2010 Lexus HS 250h Assembled: TOYOTA MOTOR NORTH AMERICA, INC NHTSA Recalls SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE Report Receipt Date: 02-09-2010 NHTSA Campaign: 10V039000 Summary: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 TOYOTA PRIUS AND LEXUS HS250H PASSENGER VEHICLES. CUSTOMERS HAVE EXPERIENCED INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES MAY BE INCREASED COMPARED WITH A CUSTOMER'S EXPECTATION FOR A GIVEN PEDAL FORCE. Consequence: VEHICLE STOPPING DISTANCES MAY INCREASE RELATIVE TO A CUSTOMER'S EXPECTATION INCREASING THE RISK OF A CRASH. Remedy: DEALERS WILL REWRITE THE PROGRAMMING OF THE ABS CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 3, 2010, AND IS EXPECTED TO BE COMPLETED IN LATE MARCH 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987. FUEL SYSTEM, GASOLINE:STORAGE Report Receipt Date: 06-25-2010 NHTSA Campaign: 10V285000 Summary: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 HS250h LEXUS VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 301, "FUEL SY FOR SOME REASON THE SYSTEM DOES NOT LET ME UP LOAD THE ATTACHMENTS. PLEASE LET ME KNOW IF YOU HAVE ANOTHER WAY TO SEND THEM. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

When I press on my brakes they make a loud roaring sound right away. Usually when brakes are about to go out its usually a squeaky noise then it will go to loud roaring noise. There has not been an indicator on the dash about any issues with the vehicle. I found it rather odd that the brakes made the roaring noise immediately. It didn't squeak at all. I would like for this matter to be looked into. There is no way there should be a brake system failure right away. The schrader valve has a crack and freon is leaking out of and the air is not blowing cold air.

At 1 p.m. July 5, 2021, I was driving on the expressway on a short trip from home (about 5 miles). Temperature outside was 83 degrees, inside car 70 degrees. No overpasses, nearby cars, or debris noted from roadway. We heard a loud explosion. Seeing no other vehicles, feeling nothing wrong with the tires, or broken mirrors, I cracked open the moon roof slightly and noticed shattered glass. Fortunately, we had the interior moon roof flap of the vehicle closed which prevented the shards from falling on us. There was no warning that this would happen. As it is a holiday, I am awaiting a response from both the insurance company and the dealership. You will note the "upward" explosion that would not be typical of an object coming from the road. We noted nothing from the road or sky (partly cloudy day).