LEXUS Complaints

LEXUS HAD RECEIVED NUMEROUS REPORTS WHERE VARIOUS BRAKE SYSTEM RELATED WARNING LAMPS ILLUMINATE DUE TO INTERNAL MALFUNCTIONS OF THE BRAKE ACTUATOR ASSEMBLY. WHILE MY 2007 LS 460'S BRAKE ACTUATOR ASSEMBLY WAS REPLACED UNDER THIS RECALL/WARRANTY AND WAS REPLACED 3 YEARS AGO, MY VEHICLE CONTINUES TO HAVE THE SAME ISSUE. THE LEXUS'S RECALL LETTER DATED APRIL 19, 2016 TO ME STATED THAT THE PRIMARY COVERAGE OFFERS WARRANTY ENHANCEMENT UNTIL DECEMBER 31, 2017, REGARDLESS OF MILEAGE AFTER THE PRIMARY COVERAGE END, THE SECONDARY COVERAGE IS APPLICABLE FOR 10 YEARS FROM THE DATE OF FIRST USE, OR 150,000 MILES, WHICHEVER OCCURS FIRST. LEXUS IS REFUSING TO REPLACE THE FAULTY BRAKE ACTUATOR. THIS CONTINUES TO BE AN ISSUE FOR MOST OF THE LS 460 VEHICLES THAT HAD THE BRAKE ACTUATORS REPLACED.

TL* THE CONTACT OWNS A 2007 LEXUS LS460. THE CONTACT STATED THAT THERE WAS A GLARE REFLECTING OFF THE DASHBOARD WHILE DRIVING. THE CONTACT STATED WHILE DRIVING HER VISIBILITY AFFECTED BY THE GLARE. THE VEHICLE TO NALLEY LEXUS ROSWELL (980 MANSELL RD, ROSWELL, GA 30076, 770-284-8580) HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 102,700.

ELECTRICAL SYSTEMS IS FRIED, DRAINING EVERY BATTERY I BUY ( ABOUT A TOTAL OF 15 OR MORE BOUGHT) I'VE CHANGED THE STARTER AND ALTERNATOR MULTIPLE TIMES AS WELL. IF I TURN THE A/C ON THE LIGHTS DIM AND THE CAR SLOWS DOWN DANGEROUSLY BEFORE COMPLETELY SHUTTING DOWN! MY CAR IS A RISK ON THE ROAD SO I HAVEN'T BEEN ABLE TO DRIVE IT SINCE FINDING OUT, YET, I STILL HAVE TO PAY INSURANCE EVERY MONTH ON IT.

SO I JUST GOT THIS LEXUS 2 DAYS AGO AND I NOTICE THAT IF I HAVE TO BRAKE SUDDENLY, THE CAR ROLLS FORWARD FOR LIKE A EXTRA 3 SECONDS..YOU CAN FEEL WHEN THE BRAKES LOCK UP AND MAKE THE CAR SLIDE FORWARD, AND YOU CAN ALSO HEAR IT AS WELL..THIS IS SUPER DANGEROUS AND NEEDS TO BE FIXED

I WAS SOLD MY CAR WITH AN OPEN RECALL OF THE FUEL PUMP BACK IN DECEMBER OF 2020. THE RECALL WAS IN OCTOBER AND THE DEALERSHIP SOLD ME A CAR WITH AN OPEN RECALL AND LET ME DRIVE THE CAR UNTIL MARCH

I OWN THIS CAR IN CANADA ONTARIO SINCE NOVEMBER2018. CARFAX HISTORY REPORT SHOWS AN EXACT SPECIFICATION AND VIN ON A CAR REGISTERED IN BEE CAVE TEXAS. THE CAR IN THE USA STARTED SHOWING IN MARCH 2019. I CALLED USA POLICE AND THE OFFICER FOUND THE CAR CARRYING MY CANADIAN CAR VIN. THIS IS A STOLEN CAR HAD MY VIN PUT ON IT. NOBODY IS TAKING ACTION AS THIS USA CAR WAS NOT REPORTED STOLEN. THE OFFICER SAID THAT HE DID NOT CHECK THE OTHER PARTS IF THEY CARRY THE SAME VIN. I SPOKE TO USA LEXUS AND STEPHANIE SAID WE HAVE NOT TO MANY INFORMATION ABOUT THIS VIN BECAUSE IT IS A CANADIAN CAR. SO WHAT ARE YOU WAITING FOR? STOLEN CAR WITH MY CAR VIN!!!!!FOR THE DAFETY OF YOUR CITIZEN THIS IS A CRIME TO STEAL VEHICLE IDENTITY FROM DIFFERENT COUNTRY. I AM EVEN SENDING YOU THE SHOP THE US CLONED CAR WENT TO FOR SERVICES.

THE HEAD GASKET IS LEAKING. AFTER SPEAKING WITH SEVERAL MECHANICS WHO WORK ON THIS TYPE OF CAR AND ISSUE AND THEY HAVE ALL SAID THAT "3RD GENERATION PRIUS ENGINES ALL HAVE THIS LEAKING HEAD GASKET PROBLEM, NO OTHER GENERATION HYBRID ENGINE FROM TOYOTA OR LEXUS DOES". WHY WASN'T THIS RECALLED? I DON'T UNDERSTAND HOW TOYOTA AND LEXUS GET AWAY WITH A SHODDY PRODUCT THAT CREATES A $5-8K EXPENSE ON THEIR VEHICLES THAT IS A DESIGN FLAW AND ISSUE WITH THIS GENERATION HYBRID ENGINE. MY CAR IS ONLY WORTH ABOUT $10K, SO PAYING TO FIX THIS SEEMS LIKE A BAD CHOICE. HOWEVER, I HAVE ALSO BEEN TOLD THAT OFTEN WHEN PEOPLE DO PAY TO FIX IT THEY HAVE TO COME BACK AS THE ENGINE BLOCK ENDS UP NEEDING FULL REPLACEMENT, WHICH IS AN ADDITIONAL $3K.

WHILE DRIVING ANYTIME I ATTEMPT TO SLOW THE VEHICLE THE BRAKES DO NOT WORK AS IT SHOULD THE CAR CONTINUE TO ROLL FORWARD FOR A FEW SECONDS BEFORE IT COMPLETELY STOPS. ABS AND TRACTION CONTROL LIGHTS ARE ON. MY MECHANIC INSPECTED THE VEHICLE AND ADVISED THAT BRAKE BOOSTER PUMP NEEDS TO BE REPLACED AND SAID THERE IS A SAFETY RECALL FOR THIS FAULTY PART. I TOOK MY CAR TO LEXUS BUT THEY REFUSED TO FIX THE RECALL AS MY VIN IS NOT LISTED IN EFFECTED VEHICLES VIN LIST. PLEASE HELP/

SUDDEN UNINTENDED ACCELERATION WITH BRAKING PROBLEMS. THREE EPISODES. THE FIRST EPISODE WAS A COMPLAINT TO THE DEALER WITH DOCUMENTATION IN THE CAR'S SERVICE RECORD. THE SECOND OF WHICH WAS WORKED-UP FOR ONE WEEK BY THE DEALER WITH NO ANSWERS. THE THIRD EPISODE OCCURRED GOING DOWN A PARKING RAMP AND RESULTED IN LOSS OF CONTROL OF THE CAR AND INJURIES TO BOTH FENDERS. THE CAR'S "BLACK BOX" WAS NOT ACTIVATED DURING THE LAST EPISODE. THE CAR ACCELERATED RIGHT AFTER IT HAD BEGUN MOVING FORWARD. DURING THE OTHER EPISODES, THE ACCELERATION OCCURRED RIGHT AFTER BEING STARTED. DURING THE THIRD AND MOST SERIOUS EPISODE, THE CAR WAS MOVING DOWN THE CAR RAMP IN A PARKING GARAGE, FROM THE EIGHTH FLOOR TO THE SIXTH FLOOR. AFTER STARTING DOWN THE RAMP, THE CAR ACCELERATED AND COULD NOT BE STOPPED BY BRAKING, SHIFTING TO NEUTRAL AND PARK OR BY PRESSING THE OFF BUTTON SWITCH. WHEN THE SIXTH FLOOR WAS REACHED, THE CAR WAS DRIVEN DOWN ONE OF THE EXIT LANES WHERE FINALLY IT WAS ABLE TO BE STOPPED BY USUAL BRAKING MANEUVERS. IN THE "BLACK BOX" STUDY, THERE WAS NO RECORD OF ANY ABNORMAL ACTIVITY, EITHER ACCELERATION OR BRAKING. POLICE WERE NOTIFIED AND ESSENTIALLY DOCUMENTED THE EVENTS BUT MADE NO OTHER COMMENTS. DURING THE THIRD EPISODE, THE CAR WAS MOVING AT A RAPID RATE OF SPEED, PROBABLY AT ABOUT 50 MILES PER HOUR BUT THIS CANNOT BE DOCUMENTED. REPAIR OF THE VEHICLE COST ABOUT $6000.

2004 LEXUS LS430 VEHICLE STALLED AND WOULD NOT RESTART IMMEDIATELY ON THE ROAD PRESENTING DANGEROUS CONDITION. ENGINE WOULD CRANK BUT NOT RESTART. VEHICLE WOULD RESTART THE NEXT DAY. THIS HAPPENED TWICE BEFORE PUMP FAILED COMPLETELY. RESEARCH INDICATES THIS PROBLEM IDENTICAL TO THAT IDENTIFIED IN NHTSA CAMPAIGN ID O4V295000.BUILD DATES 2003-07-29 UNTIL 2004-01-23. LEXUS CAMPAIGN 4LB 2004 LS 430. THIS VEHICLE HAS 44,000 MILES ON IT AND HAS NO PREVIOUS ENGINE REPAIR HISTORY DEFECT SUMMARY: ON CERTAIN PASSENGER VEHICLES, THE IMPELLER INSIDE THE FUEL PUMP MAY HAVE BEEN IMPROPERLY MOLDED DUE TO A MANUFACTURING ERROR. ALCOHOL IN SOME FUELS MAY DEFORM THE IMPELLER AND CAUSE IT TO COME INTO CONTACT WITH THE PUMP HOUSING. CONSEQUENCE SUMMARY: THIS CONDITION COULD INCREASE THE ROTATIONAL RESISTANCE OF THE IMPELLER AND, IN THE WORST CASE, MAY RESULT IN FAILURE OF THE FUEL PUMP. OWNER REPLACED ORIGINAL FAILED FUEL PUMP WITH PUMP SUPPLIED BY LEXUS DEALER. SERVICE MANAGER AT WALCHER LEXUS IN WICHITA, KS INDICATES VEHICLE WAS MANUFACTURED IN FEBRUARY, 2004 OUTSIDE THE RANGE OF THE RECALL VEHICLES.LEXUS TECHNICAL SUPPORT WAS CONTACTED AND REFERRED ME BACK TO MY LOCAL SERVICE MANAGER. NO ONE SEEMS CONCERNED THAT DEFECTIVE CARS CONTINUED TO EXIST OUTSIDE OF THE RANGE OF VEHICLES IDENTIFIED IN THE ORIGINAL RECALL.