LEXUS Complaints
View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 LEXUS IS- LAS VEGAS, NV
WHILE DRIVING AT HIGHWAY SPEEDS CRUISE CONTROL SET AND NOT SET, SLIGHT ACCELERATION VEHICLE SEEMS TO COMPLETELY LOOSE GEAR AND CONNECTION WITH DRIVE TRAIN, THE RPMS SPONTANEOUSLY JUMP TO 6500 TO 7000, MOVE THE SHIFTER AT THIS POINT TO NEUTRAL. RMPS DROP TO 1200 AND THEN PLACE THE SHIFTER TO DRIVE AND EVERYTHING REENGAGES. THIS CONDITION IS INTERMITTENT. IT HAS HAPPENED UPON ACCELERATING TO REACH HIGHWAY SPEEDS.
Source: NHTSA WEB SITE -
2016 LEXUS IS200T- HUTTO, TX
THE BRAKES ARE SQUEAKING REALLY BADLY. I GOT THEM CHECKED OUT AND EVERYTHING LOOKED GOOD, THEY SAID THERE WAS SOME DIRT AND RUST IN THERE SO THEY CLEANED THAT UP. THEY STOPPED SQUEAKING FOR A DAY BUT NOW DOING IT AGAIN. I SEE OTHERS HERE WITH THE SIMILAR ISSUE.
Source: NHTSA WEB SITE -
2009 LEXUS IS- LAUDERDALE LAKES, FL
I DON'T HAVE TO PRESS THE BRAKE TO SWITCH GEAR LIKE TO PUT IT FROM PARKED TO DRIVE
Source: NHTSA WEB SITE -
2013 LEXUS RX 350- TAMPA, FL
TL* THE CONTACT OWNS A 2013 LEXUS RX 350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL RATTLING SOUND WAS COMING FROM THE STEERING WHEEL, WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO LEXUS OF TAMPA BAY (5852 N. DALE MABRY HWY, TAMPA, FL 33614) WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE HAD GOTTEN WORSE OVER TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 LEXUS RX350- PINEHURST, NC
THE AIRBAGS DID NOT DEPLOY. THERE WAS NO RECALL EITHER. I DON'T KNOW IF THERE IS AN ISSUE OR NOT BUT I WOULD HATE TO SEE SOMEONE GET HURT BECAUSE AIRBAGS DID NOT DEPLOY SEE PHOTO OF DAMAGE. HAVE PICTURES BUT SIZE PROBLEM DIDN'T KNOW HOW TO REDUCE SIZE
Source: NHTSA WEB SITE -
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2017 LEXUS RX350- UPPER MARLBORO, MD
DRIVING ON HIGHWAY, MY VEHICLE STALLED WHEN I HIT GAS PEDAL, THEN IT RESUMED NORMAL SPEED. THIS HAS HAPPEN MANY TIMES, BUT SEEMS TO BE MORE NOTICEABLE NOW. I DON'T FEEL SAFE DRIVING THIS VEHICLE
Source: NHTSA WEB SITE -
2019 LEXUS NX300- WASHINGTON, DC
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 LEXUS RX350- IRVINE, CA
TL* THE CONTACT OWNS A 2020 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. TUSTIN LEXUS (45 AUTO CENTER DR, TUSTIN, CA 92782, (714) 544-4800) WAS CONTACTED BY PHONE HOWEVER, THE CONTACT WAS UNABLE TO REACH A REPRESENTATIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 LEXUS GS 350- CHERRY HILL, NJ
DRIVER DOOR POWER LOCK ACTUATOR DOESNT WORK. WILL NOT WORK AT ALL WITH POWER LOCK BUTTON OR KEY FOB. WILL ONLY WORK MANUALLY BUT ONLY AFTER SEVERAL ATTEMPTS OR GIGGLING IT STRONGLY. ALSO WILL NOT OPEN WHEN USING THE HANDLE. YOU MUST KEEP TRYING TO WIGGLE IT TO GET IT TO OPEN. HAZARDOUS CONDITION AS IT TAKES A WHILE TO GET IT TO OPEN. THIS IS A WELL KNOWN PROBLEM WITH THEM.
Source: NHTSA WEB SITE -
2010 LEXUS IS- MARGATE CITY, NJ
DEALER, ATLANTIC CITY LEXUS, ADVISES THAT IT IS VERY COSTLY TO REPAIR THE AIR BAG SYSTEM AS IT INVOLVES MILES OF WIRES. THEREFORE, I DON'T WANT TO DRIVE THE CAR.
Source: NHTSA WEB SITE