LEXUS Complaints

WHEN DRIVING WARNING LIGHTS CAME ON VSC(VEHICLE STABILITY CONTROL), TRACTION CONTROL, CHECK ENGINE; WARNING TEXT TO TAKE TO DEALER. THE CRUISE CONTROL DID NOT WORK AND THE PERFORMANCE OF THE MOTOR DECLINED, LOSS OF POWER AND EXCESSIVE ENGINE NOISE. WHEN STATIONARY UPON INSPECTION BOTH HIGH PRESSURE FUEL PUMPS THAT RESIDE IN THE REAR TOP OF THE VALVE COVERS SHOWED SIGNS OF LEAKING GASOLINE AND OIL. THE PASSENGER SIDE WAS SO BAD THAT THE CHANCE OF IGNITING WAS IMMINENT, AS IT LEAKED ONTO THE EXHAUST BELOW AND CAME IN CONTACT WITH AN O2 SENSOR DIRECTLY BELOW ON THE ENGINE BLOCK, THAT HAS AN ELECTRICAL CONNECTOR. MY VEHICLE CURRENTLY HAS 170K MILES. AT 85K MILES THE RECALL #10V30900 (VALVE SPRINGS) WAS PERFORMED. UPON INVESTIGATION THIS RECALL WAS INCOMPLETE AS IT DID NOT INCLUDE A SERVICEABLE PART GASKET #2322438010 THAT SHOULD HAVE BEEN INCLUDED IN THE "VALVE SPRING KIT"#0400037338. THIS GASKET IS ALWAYS REPLACED WHEN THE FUEL PUMPS ARE REMOVED. IT RESIDES IN THE VALVE COVER UNDER THE REMOVABLE FUEL PUMP PLATE. ALL OTHER SERVICEABLE GASKETS IN THE FUEL PUMP WERE INCLUDED: 2 O-RINGS FOR MOUNT BOLTS, 2 RING GASKETS FOR FUEL DAMPENER, 1PUMP TO PLATE GASKET BUT NOT THE PLATE TO VALVE COVER GADKET. THIS IS A KNOWN LEAKING PROBLEM FOR 2007-2008 LS460 (YEARS INCLUDED IN THE RECALL), MOST COMMONLY SEEN AS OIL LEAKS AT THE VALVE COVER BUT MINE AND OTHERS SHOW DEGRADATION TO WHERE GAS LEAKS FROM THE PUMP TO PLATE GASKET AS WELL. THE POSSIBILITY OF A SEVERELY DETERIATED GASKET AT THE VALVE COVER #2322438010 HAS THE POSSIBILITY OF PIECES FALLING INTO THE MOVEABLE PARTS AREA THAT WERE THE REASON FOR THE RECALL. THIS NON REPLACED GASKET SHOULD HAVE BEEN REPLACED AND IT HAS CREATED A FIRE HAZARD. I CURRENTLY SHOW DTC P0455, P0441, P0455, P0441. THE P0012 VSC ERROR HAS RESOLVED RECENTLY AFTER CLEARING THE MEMORY.

I PURCHASED A USED 2014 LEXUS GS350 F-SPORT IN LATE 2019. NOT LONG AFTER PURCHASE I ALWAYS NOTICED THAT THE STEERING WHEEL WAS NEVER STRAIGHT, SEEMED A LITTLE TO THE RIGHT AND WHEN DRIVING ON FREEWAY THE STEERING WHEEL WOULD FEEL AS IF IT STICKS A LITTLE TO THAT POSITION AND WHEN TRYING TO ALIGN THE CAR TO THE LANE, I HAVE TO USE A LITTLE STRENGTH JUST FOR THE STEERING TO MOVE A LITTLE AND THEN IT WOULD FEEL LIKE IT PULLS TO THE OPPOSITE DIRECTION. EVERY TIME THAT HAPPENS IT LOOKS LIKE I'M SWERVING FOR NO REASON AND FEELS VERY UNSAFE SPECIALLY WHEN OTHER VEHICLES ARE NEXT TO ME. I TOOK THE CAR TO THE DEALERSHIP TO GET AN ALIGNMENT AND THE PROBLEM DIDN'T GO AWAY AND THE STEERING WHEELS WAS STILL FACING TOWARD THE RIGHT. SO I TOOK IT BACK FOR A SECOND TIME AND THEY RE DID THE ALIGNMENT ALONG WITH TEST DRIVING IT AND COULDN'T DUPLICATE THE PROBLEM. THEY SAID THE CAR WAS FINE. I REPLACED THE REAR TIRES AS THEY WERE GETTING A LITTLE LOW AND THINKING MAYBE SOMEHOW THEY HAD SOMETHING TO DO WITH THE ALIGNMENT AFTER REPLACING THE TIRES THE ISSUE HAS ACTUALLY GOTTEN MORE CONSISTENT AND IT'S GETTING VERY ANNOYING. BESIDES ANNOYING I DON'T FEEL SAFE DRIVING IT, BUT I DON'T HAVE A CHOICE AT THE MOMENT. FORTUNATE TO NOT HAVE BEEN INVOLVED IN ANY ACCIDENTS BUT I'M SCARED OF DRIVING IT IN THE RAIN OR ON LONG TRIPS.

MY RX450H ' CHECK HYBRID SYSTEM' LIGHT CAME ON WHILE DRIVING 70 MPH ON I95. ONCE THE LIGHT CAME ON I NO LONGER WAS ABLE TO GIVE MY CAR ANY GAS OR ACCELERATE AND SLOWLY MY CAR STARTED DECREASING IT'S SPEED. ATTEMPTING TO PULL OVER TO THE SIDE OF THE HIGHWAY ALL MY LIGHTS ON MY DASH BOARD CAME ON AND THE CAR SHUT DOWN. AFTER TURNING OFF MY CAR AND LETTING IT SIT FOR A FEW MINUTES I WAS ABLE TO TURN THE CAR ON AND DRIVE TO THE NEXT EXIT. AFTER HAVING MY CAR TOWED TO A MECHANIC I WAS TOLD THEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE CAR. I PICKED UP MY CAR AND IT DROVE PERFECTLY FINE FOR ABOUT 2 WEEKS. THAN IT HAPPENED AGAIN. AFTER THE MECHANICS LOOKED AT MY CAR AGAIN THEY DETERMINED THAT MY FUEL PUMP IS NEEDING TO BE REPLACED. I HAVE READ MANY STORIES OF OTHERS WITH MY SAME SITUATION. I AM CURIOUS AS TO WHY MY YEAR/MAKE/MODEL ARE NOT ON THE RECALL LIST FOR FUEL PUMP REPLACEMENT. THE PUMP BEING RECALLED IS THE SAME MAKE AND MODEL THAT IS IN MY CAR.

ANYTIME I RIDE OVER A BUMPY PATCH ON A ROAD ON A STREET AND THEN ATTEMPT TO SLOW THE VEHICLE, THE BRAKES DO NOT APPEAR TO WORK AS ONE WOULD EXPECT. THE CAR CONTINUES TO ROLL FORWARD FOR A FEW SECONDS PRIOR TO COMING TO A COMPLETE STOP. THIS IS EXTREMELY UNNERVING. TO DATE, THIS HAS NOT RESULTED IN AN ACCIDENT, BUT IF NOT ADDRESSED IT COULD LEAD TO POTENTIAL DAMAGES.

THIS QUESTION IS JUST ABOUT THIS LETTER THAT I RECEIVED AND HAVE NOT BEEN ABLE TO FIND A WAY TO GET HELP FOR IT.

TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WILDE LEXUS SARASOTA (4883 CLARK RD, SARASOTA, FL 34233, (941) 924-3040) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT WAS CONCERNED ABOUT DRIVING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE LOCAL DEALER FOR ASSISTANCE. PARTS DISTRIBUTION DISCONNECT. *BF

THE DASHBOARD AND CENTER CONSOLE IS MELTING, LEAVING A STICKY & SHINY SURFACE MAKING IT HAZARDOUS TO DRIVE THE VEHICLE. A WARRANTY CAMPAIGN WAS ISSUED FOR SEVERAL OTHER LEXUS MODELS TO ADDRESS THIS VERY ISSUE, HOWEVER, THE 2003 IS300 WAS EXCLUDED. LEXUS COULD NOT PROVIDE A REASON AS TO WHY THIS EXACT DEFECT WAS NOT ADDRESSED FOR THE 2003 IS300 MODEL, SINCE THEY ADDRESSED THE VERY SAME ISSUE WITH AN OLDER 2003 GX470 MODEL. MY VEHICLE HAS BEEN GARAGE KEPT AND EXTREMELY WELL MAINTAINED, SO SUN EXPOSURE WAS MINIMAL AND STILL EXPERIENCING THE SAME ISSUE AS THOUSANDS OF OTHERS THAT HAVE COMPLAINED. THIS HAZARDOUS DEFECT HAS HINDERED ME FROM DRIVING MY VEHICLE IN FEAR OF LEAVING IT IN THE SUN TO FURTHER DETERIORATE CAUSING MORE DAMAGE AND RENDERING THE VEHICLE UNDRIVABLE.

A WARNING LIGHT INDICATED URGENT - TAKE YOUR VEHICLE TO THE LEXUS DEALER - WE TOOK IT TO THE TOYOTA DEALER - SAID AIRBAG PROBLEM) CHARGED US $175. AND SAID IT HAD TO GO TO THE LEXUS DEALER SO WE TOOK IT TO SANTA BARBARA 75 MILES AWAY - THEY CHARGED ANOTHER $75. TO SAY REPAIR BILL FOR AIR BAG WAS OVER $7,000. (OUR LEXUS 460 HAS ONLY 145,000 MILES ON IT).

TL* THE CONTACT OWNS A 2010 LEXUS HS250 HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING, THE VEHICLE HESITATED WHILE ACCELERATING. THE CONTACT HAD TAKEN THE VEHICLE TO DON MOORE TOYOTA (4216 FREDERICA ST, OWENSBORO, KY 42301) AND KENNY KENT LEXUS (5600 DIVISION ST, EVANSVILLE, IN 47715) WHERE THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ALSO STATED THAT THE CHECK HYBRID SYSTEM WARNING MESSAGE RECENTLY APPEARED ON THE INSTRUMENT PANEL WHILE THE VEHICLE WAS PARKED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO A LEXUS DEALER FOR ASSISTANCE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V619000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000.

THE PASSENGER AIR BAG APPEARS TO BECOMING DETACHED FROM THE DASH. IT SEEMS THAT IT MAY DEPLOY AT ANY GIVEN TIME. THIS DOES NOT FEEL SAFE TO ME AS MY FAMILY RIDES IN THE CAR WITH ME.