LEXUS Complaints

TL* THE CONTACT OWNS A 2017 LEXUS IS200T. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED UPON DEPRESSING OF THE ACCELERATOR PEDAL WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE PUSH TO START BUTTON WAS DEPRESSED MULTIPLE TIMES FOR THE VEHICLE TO OPERATE AS NEEDED. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AUTONATION TOYOTA CERRITOS (18700 STUDEBAKER RD, CERRITOS, CA 90703, (562) 802-4000) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN STARTING VEHICLE THAT WAS STATIONARY AND DEPRESSED BREAKS TO SHIFT CAR FROM PARK INTO REVERSE. THE CAR STAYED IN NEUTRAL AND JUST ROLLED AS IF NO GEAR ENGAGED. THE ERROR ON THE SCREEN READ: 'TO START VEHICLE, PUT SHIFT LEVER INTO P'

I TRIED TO START MY CAR OUT OF NO WHERE IT WOULDN'T START NO WARNING OR ANYTHING I CHECKED THE STARTER THAT WASN'T IT I'M NOT SURE OFF IT'S THE ENGINE OR AN ELECTRICAL PROBLEM

TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE ATTEMPTING TO CLOSE TO THE SUN ROOF, THERE WAS A LOUD EXPLOSION COMING FROM THE VEHICLE. THE CONTACT BECAME AWARE THAT THE SUN ROOF GLASS HAD SHATTERED. THE CONTACT CONTACTED CHATHAM PARKWAY LEXUS (1120 CHATHAM PKWY, SAVANNAH, GA 31405, (912) 330-6051) AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

BRAKE ACTUATOR FAILURE HAS BEEN ADDED TO A BULLETIN FOR EXTENDED WARRANTY AND NOT A RECALL. THIS IS A COSTLY MALFUNCTION THAT TOYOTA IS AWARE OF AND THEY SHOULD TAKE CARE OF ALL VEHICLES AS NOT TO COMPROMISE BRAKING AND ACCIDENT AVOIDANCE.

TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY VEHICLE WAS IN AN ACCIDENT ON THE FREEWAY WHEN MY STEERING WHEEL STARTED TO WIGGLE- WITHIN 3 SECONDS MY STEERING WHEEL VIOLENTLY STEERING LEFT TO RIGHT UNCONTROLLABLY THAT CAUSED THE VEHICLE TO SPIN OUT OF CONTROL ON THE FREEWAY CAUSING A TOTAL LOSS COLLISION. MY VEHICLE HAS BEEN SERVICED PRIOR TO THE ACCIDENT AT LEXUS OF BEVERLY HILLS AT JIM FAULK- DID A FULL SERVICE INSPECTION, TIRE ROTATION TO MAKE SURE SAFELY OF THE VEHICLE. THE VEHICLE IS ALSO STILL UNDER WARRANTY. NEED INVESTIGATION FROM LEXUS WHAT CAUSED THE VEHICLE MALFUNCTION JTHKD5BH3F224391 C1214 TOYOTA MEANING THE BRAKE BOOSTER WITH MASTER CYLINDER (SKID CONTROL ECU) MONITORS THE HYDRAULIC CONTROL SYSTEM. THE BRAKE BOOSTER WITH MASTER CYLINDER (SKID CONTROL ECU) SETS THE OBDII CODE WHEN THE HYDRAULIC CONTROL SYSTEM IS NOT TO FACTORY SPECIFICATIONS. AN ANALYST HAS PULLED THE CDR OF THE VEHICLE STATING THE VEHICLE MALFUNCTION OF THE LEXUS THAT CAUSED THE ACCIDENT- NEED INVESTIGATION WHY THE VEHICLE DID NOT ALERT ME ANY MAINTENANCE MESSAGES, WHY THE DEALERSHIP DID NOT ALERT ME ANY PRECAUTIONS ON THE MALFUNCTION OF THE VEHICLE. THE CAR ACCIDENT RESULTED IN THE FREEWAY SHUTTING DOWN, COULD HAVE HARMED MANY PEOPLE DUE TO THE VEHICLE LOSING CONTROL WITHOUT ANY NOTICE THANK YOU FOR YOUR TIME

MANUFACTURER RECALL NUMBER20LB01, NHTSA RECALL NUMBER20V012 RECALL STATUS IS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. IT HAS BEEN ALMOST A YEAR SINCE THIS RECALL WAS ISSUED. THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR THE SUBJECT VEHICLE IN A TIMELY MANNER.

TL* THE CONTACT OWNS A 2012 LEXUS CT 200H. THE CONTACT STATED WHILE DRIVING 40 MPH, THE LOW-BEAM HEADLIGHTS TURNED OFF INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING WITH THE HI-BEAMS ACTIVATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND WAS DIAGNOSED WITH NEEDING LOW-BEAM BULBS TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

I WAS DRIVING HOME ON US HIGHWAY 82 AND MY DRIVER SIDE DOOR OPENED WHILE I WAS DRIVING. I KNOW THE DOOR WAS COMPLETELY CLOSED BEFORE I BEGAN DRIVING. THERE WERE NO WARNING LIGHTS OR AUDIBLE ALARMS UNTIL THE DOOR AUTOMATICALLY OPENED WHILE I WAS DRIVING.