LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2000 LEXUS LX
    - PASADENA, TX

    A RAPID DISCHARGE OF BRAKE FLUID OCCURRED FROM THE ABS VALVE BODY ON THE MASTER CYLINDER. I DROVE THE VEHICLE THAT DAY AND PARKED IT IN THE DRIVEWAY. ABOUT AN HOUR LATER I WENT OUT TO MOVE IT AND WHEN I DID THERE WAS A LARGE PUDDLE WHERE IT WAS PARKED. I LOOKED UNDER THE VEHICLE AND FLUID WAS DRIPPING OFF THE FRAME RAIL ONTO THE GROUND. WHEN I OPENED THE HOOD I COULD SEE FLUID DRIPPING AT ABOUT A DRIP A SECOND FROM BELOW THE MASTER CYLINDER/ABS VALVE BODY. THE DRIP RATE WAS DEPENDENT ON THE KEY BEING IN THE 'ON' POSITION AND THE BOOSTER PUMP RUNNING. UPON CLOSER INSPECTION THE DRIP APPEARS TO POSSIBLY BE COMING FROM A PORT ON THE BOTTOM OF THE ABS VALVE BODY.

    Source: NHTSA WEB SITE
  • 2014 LEXUS IS 350
    - DORADO, PR

    THE LEXUS DEALER IN PUERTO RICO HAS NOT BEEN ABLE TO SOLVE THE RECALL FOR THE FUEL PUMP. I HAVE CALLED THE DEALER SEVERAL TIMES AT 787 273-3000 SINCE OCT 2020 AND THEY STATE THEY DO NOT HAVE THE PARTS AVAILABLE. I AM CONCERNED THE CAR STOPS WORKING WHILE DRIVING.

    Source: NHTSA WEB SITE
  • 2002 LEXUS IS
    - LONG BEACH, CA

    PROBLEM STARTED WHEN CAR WAS IN FOR REPAIR OF WHEEL ALIGNMENT WHEELS GOT STOLEN FROM DEALER COLLISION CENTER LEXUS NOT CAR GOES OUT OF ALIGNMENT WHILE DRIVING ON A ROUGH ROAD WEARING OUT TIRES COMPLIANTLY ABOUT 3 SET OF TIRES REPLACED

    Source: NHTSA WEB SITE
  • 2019 LEXUS NX
    - SOUTH LEBANON, OH

    TL* THE CONTACT OWNS A 2019 LEXUS NX 200T. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH PERFORMANCE LEXUS RIVER CENTER (633 WEST 3RD STREET, COVINGTON, KENTUCKY 41011, (859) 547-5300) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. ADDITIONALLY, THERE WAS NO ESTIMATED ARRIVAL DATE FOR THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 LEXUS RX HYBRID
    - NAPA, CA

    TL* THE CONTACT OWNED A 2017 LEXUS RX450H. THE CONTACT STATED THAT THE VEHICLE ACCELERATED FORWARD 120 FEET GOING BETWEEN 50 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL WHICH FAILED TO ENGAGE PROPERLY CAUSING THE CONTACT TO CRASH INTO A TREE, AS THE VEHICLE BOUNCED BACKWARDS AND CRASHED INTO THE CURB. ALL AIR BAGS DEPLOYED. THE CONTACT SUSTAINED MINOR INJURIES BRUISING TO THE RIGHT SIDE OF HER BODY. MEDICAL ATTENTION WAS CONTACTED BUT NOT NEEDED. THE CONTACT WENT TO THE HOSPITAL THE NEXT DAY FOR MINOR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION LOT WHERE THE INSURANCE ADJUSTER DEEMED THE VEHICLE A TOTAL LOSS. FREEMAN TOYOTA 2875 CORBY AVE, SANTA ROSA, CA 95407 (707) 535-2330 WAS CONTACTED AND INFORMED THE CONTACT TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A TECHNICIAN OUT TO THE COLLISION LOT TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. INVALID VIN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 LEXUS CT
    - VANCOUVER, WA

    2013 LEXUS CT200H WITH 132,000 MILES. MADE A LOUD METALLIC SOUND WHILE TRYING TO START. TOWED TO LEXUS. AGREED TO $650 FOR DIAGNOSTIC TEST. DIAGNOSED LOW COMPRESSION 'THE RINGS AND PISTONS WERE SHOT' AND NOT WORTH FIXING- OVER $8,000 TO REBUILD. TOLD ME THEY HAD NEVER SEEN THIS HAPPEN ON A CT200H BUT ADMITTED SERVICE BULLETIN FOR EXCESSIVE OIL CONSUMPTION. SERVICE REP WOULD NOT RECOMMEND A USED ENGINE DUE TO HIGH PROBABILITY OF RECURRENCE.

    Source: NHTSA WEB SITE
  • 2006 LEXUS IS
    - QUAKERTOWN, PA

    THE CONCERN I HAVE FOR MY LEXUS IS 250 IS THAT 3 MAJOR SAFETY RECALL REPAIRS HAVE BEEN COMPLETED BY THE DEALER. IT FEELS UNSAFE TO DRIVE TO DATE AS IT HAS ELECTRICAL ISSUES THAT HAVE CAUSED IT TO LOCK UP WHILE DRIVING. A PROBLEM WITH THE STABILITY CONTROL, STEERING AND ACCELERATION MOST NOTABLE IN THE RAIN. TODAY I LEARNED OF THE TAKATA INFLATOR RECALLS. I BELIEVE THIS MODEL SHOULD BE CONSIDERED IN WHOLE FOR A SAFETY RECALL.

    Source: NHTSA WEB SITE
  • 2018 LEXUS RX350
    - WEST HOLLYWOOD, CA

    I TRIED ACCELERATING ON THE HIGHWAY (PCH IN SANTA MONICA, CA) WHILE TRAVELING FORWARD AT ABOUT 45-50 MPH, BUT THE VEHICLE HESITATED. THIS IS THE FORTH TIME THERE HAS BEEN A HESITATION IN ACCELERATION SINCE OWNING THE CAR, BUT THIS TIME THERE WAS A MESSAGE ON MY DASH. THE MESSAGE STATED THAT THERE WAS "AN OBSTRUCTION WITH THE PEDAL AND ACCELERATION WAS RETARDED." I LATER LOOKED DOWN AT THE PEDALS FELT AROUND THE THEM, BUT FOUND NOTHING OBSTRUCTING. AT THE TIME, THE VEHICLE HAD LESS THAN A QUARTER TANK OF GAS BUT NOT LOW ENOUGH FOR THE LOW FUEL WARNING TO COME ON. AFTER DRIVING ABOUT 15 MORE MILES - THE LOW FUEL WARNING CAME ON. I HAVE ALWAYS PUT PREMIUM FUEL IN THE VEHICLE AND MY WIFE DOESN'T PUT GAS IN THE VEHICLE. A RECALL WAS RECENTLY PERFORMED PERTAINING TO THE FUEL PUMP AT THE DEALER - PERTAINING TO LOW

    Source: NHTSA WEB SITE
  • 2008 LEXUS LS
    - PORT ST. LUCIE, FL

    I NOTICE A SMALL BUBBLE SPOT ON THE BOTTOM MIDDLE FRONT PASSAGE DOOR AND UP UNTIL THANKSGIVING 2020 A HUGE RUST SPOT. THAN ON DECEMBER 1 2020 I WAS AT A STORE SAW TWO OTHER LS460 WITH THE SAME RUST SPOT MIDDLE FRONT PASSENGER DOOR. IT'S NOT EASY TO REMOVE RUST SPOT I WOULD NEED TO GET A WHOLE NEW DOOR. I NEED TO PAINT MY CAR BUT I AM AFRAID TO IF THE RUST GETS WORSE I WOULD NEED TO BUY A WHOLE NEW DOOR

    Source: NHTSA WEB SITE
  • 2019 LEXUS ES
    - KENDALL PARK, NJ

    SINCE I BOUGHT THE CAR IN OCT 2019, THIS HAPPENS EVERYTIME I AM ON LOCAL ROADS (SPEED <50MPH), WHEN I SLOWDOWN PER THE TRAFFIC FLOW, OR TAKING TURN (LEFT OR RIGHT) AFTER YIELDING, THE CAR HESITATES TO ACCELERATE AS IF THE GAS PEDAL DIED ON ME AND THEN I PUSH THE PEDAL FURTHER DOWN ONLY TO GET THE CAR DOWNSHIFT DRASTICALLY AND REVVING UP TO ALMOST ALWAYS ABOUT THE HIT THE CAR IN FRONT (IF ANY) OF ME. IN THE FEW TIMES I AM ON HIGHWAY, WHEN I NEED TO SPEED UP TO CHANGE THE LANE THE CAR ACCELERATES UNPREDICTABLY MAKING THE DRIVING A SCARY EXPERIENCE.

    Source: NHTSA WEB SITE