LEXUS Complaints
View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 LEXUS NX300- BENSENVILLE, IL
ISSUE: BOTTOM DOOR PANELS ACCUMULATE AN ABNORMAL AMOUNT OF DIRT AND SNOW. IN ADDITION, THE REAR DOOR ACCUMULATES DIRT IN THE GAP BETWEEN THE WHEEL ARCH TRIM AND DOOR.
Source: NHTSA WEB SITE -
2013 LEXUS RX HYBRID- HAGÅTÑA, GU
I TOOK MY CAR TO DEALERSHIP FOR WARNING LIGHTS ON, HYBRID BATTERY MALFUNCTION AND BRAKE MALFUNCTION. OUR LOCAL DEALERSHIP HERE ON GUAM DIAGNOSED AND PROVIDED ME AN ESTIMATE OF OVER $4K TO REPLACE THE BRAKE ACTUATOR BECAUSE IT'S LEAKING, ALONG WITH THE PUMP. CAR WAS IN MOTIKN WHEN IT FIRST CAME ON.
Source: NHTSA WEB SITE -
2019 LEXUS GX- BOTHELL, WA
MY VEHICLE IS EQUIPPED WITH A LOW PRESSURE FUEL PUMP WHICH MAY STOP OPERATING WHILE IN MOTION AND WILL CAUSE A CRASH. I AM UNABLE TO CONTINUE TO DRIVE THIS VEHICLE WITH MY WIFE AND TWO CHILDREN. THIS IS A MAJOR LEXUS/TOYOTA RECALL WITH NO REMEDY AVAILABLE.
Source: NHTSA WEB SITE -
2019 LEXUS NX300- VIRGINIA BEACH, VA
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF VIRGINIA BEACH LOCATED AT 3909 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 LEXUS ES350- OLNEY, MD
TL* THE CONTACT OWNS A 2019 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO OURISMAN LEXUS OF ROCKVILLE (15501 FREDERICK RD, ROCKVILLE, MD 20855) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2016 LEXUS RX350- MANDEVILLE, LA
RODENT DAMAGE TO THE ELECTRICAL WIRING HARNESS OF MY 2016 LEXUS RX 350 CAUSED BY LEXUS USING A SOY BASE COVERING ON THE WIRES THAT ATTRACT RODENTS. LEXUS TAKES NO RESPONSIBILITY FOR THE REPAIR THAT COST THOUSANDS OF DOLLARS. NOT TO MENTION A SAFETY ISSUE. THIS IS A COMMON PROBLEM BASE ON ALL THE CLASS ACTION LAW SUITS AND SHOULD LED TO A RECALL
Source: NHTSA WEB SITE -
2010 LEXUS ES- DUUTH, GA
I BEGAN TO NOTICE AFTER LONG DRIVES, A SMELL SIMILAR TO A CAR OVERHEATING. ONE NIGHT, WHILE WARMING THE CAR UP, THE ALTERNATOR LIGHT CAME ON (THE BATTERY SYMBOL). I FIGURED IT WAS PROBABLY MY BATTERY AND DECIDED TO CALL AN UBER. IN THE SHORT TIME THAT I WAITED FOR MY RIDE, THE CAR BEGAN TO SMOKE. THE NEXT MORNING I TOOK THE CAR TO MY MECHANIC AND HE DISCOVERED THAT ENGINE OIL WAS LEAKING FROM THE VALVE COVER GASKETS DOWN INTO THE ALTERNATOR CAUSING AN ELECTRICAL SHORT CIRCUT.
Source: NHTSA WEB SITE -
2014 LEXUS IS 250- FORSYTH, IL
SUSPENSION, CONTROL ARMS, SHOCKS, AXELS, ETC. AREN'T STRONG ENOUGH TO HOLD THE WEIGHT OF THE CAR, MAKING THE TIRES HAVE A NEGATIVE OFFSET AND CAUSE EXTREME AMOUNTS OF WEAR ON FAR INSIDE OF THE TIRE. THE NAVIGATIONAL SCREEN CONINTUES TO SHUT OFF AND THEN TURN BACK ON WHILE DRIVING. I FIND THIS A CONCERN BECAUSE IT HAPPENS WHEN I REVERSE AS WELL
Source: NHTSA WEB SITE -
2013 LEXUS ES- KIRKWOOD, MO
ENGINE STALLS WHEN TURNING LEFT REDUCING POWER STEERING BOOST UNTIL DRIVER LIFTS FOOT FROM GAS PEDAL AND REPUSHES TO REGAIN POWER STEERING BOOST ON CITY STREETS AT LOW SPEED FROM STOPPED POSITION.
Source: NHTSA WEB SITE -
2019 LEXUS ES- FORT MYERS, FL
RIGHT SIDE BSM INDICATOR COMES ON UNPROMPTED AND STAYS ON FOR SEVERAL MINUTES, SOMETIMES UNTIL I RESTART THE CAR. I PRESENTED THE CAR TO THE DEALERSHIP FOR A WARRANTY REPAIR OF THE DEFECT AND THEY STATED NOT A WARRANTY ISSUE STATING 'THE SENSOR MUST BE MISALIGNED DUE TO ACCIDENTAL DAMAGE. EVEN BRUSHING YOUR LEG AGAINST THE BUMPER CAN DISLODGE IT.' MY CAR HAS HAD NO DAMAGE TO THE REAR BUMPER.
Source: NHTSA WEB SITE