LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 LEXUS IS 250C
    - AZUSA, CA

    THE POWER HARD TOP RATTLES AND MAKES LOTS OF NOISE. THE WHEEL SYSTEM FLASHES A LIGHT ONLY WHEN AIR IS NEEDED. IT WAS NOT FIXED UNTIL I WENT TO LEXUS AND HAD TO LEAVE MY VEHICLE THERE FOR 2 WEEKS. MY CONVERTIBLE ROOF IS NOT BROKEN AND SHOULD NOT BE MAKE THIS LOUD TERRIBLE NOISE WHEN I AM DRIVING

    Source: NHTSA WEB SITE
  • 2019 LEXUS GX
    - ANN ARBOR, MI

    LEXUS KEEP SENDING US A RECALL NOTICE (NO 20V682) BUT WITH REMEDY NOT AVAILABLE. IT HAS BEEN MORE THAN A YEAR WERE WE ARE TOLD OUR CAR MIGHT STALL DURING DRIVING. MY LEASE WILL EXPIRE THIS DECEMBER AND I AM STILL DRIVING A CAR THAT I AM TOLD IS NOT SAFE. I HAVE BEEN AVOIDING LONG TRIP WITH THE CAR FOR THIS REASON. LEXUS NEED TO COME UP WITH A REMEDY AND COMPENSATE THE CURRENT OWNER/LESSEE. MY CAR DID NOT STALL YET BUT HOW DO YOU EXPECT ME TO DRIVE A CAR YOU ARE TELLING ME IT MIGHT STALL.

    Source: NHTSA WEB SITE
  • 2011 LEXUS RX
    - QUINTON, VA

    TL* THE CONTACT OWNS A 2011 LEXUS RX 450H. THE CONTACT STATED WHILE AT A STANDSTILL, THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LEXUS OF RICHMOND (9703 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804) 323-8000) WHERE IT WAS DIAGNOSED WITH NEEDING THE BRAKE BOOSTER TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS RX350
    - HAUGHTON, LA

    TL* THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT STATED WHILE USING THE DEFROSTER, THE FRONT WINDSHIELD CRACKED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,955.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 LEXUS IS200T
    - TUCSON, AZ

    PASSENGER HEADLIGHT LED LOW BEAM STOPPED WORKING AT 3 YRS 11MONTHS POST CAR PURCHASE. DEALER REPLACE HEADLAMP ASSEMBLY UNDER WARRANTY, LED ECM ALSO FOUND NOT WORKING WITH NEW HEADLAMP ASSY. SIMILARLY THE DRIVER SIDE HIGH BEAM STRTED TO FADE AND DIAGNOSTIC FROM THE DEALER IS THAT IT WILL NEED TO BE REPLACED. THESE HEADLAMPS ASSEMBLY ARE COMPLETELY SEALED, WHICH MEANS THAT IF THE LED FAILS THE WHOLE ASSEMBLY NEEDS TO BE REPLACED ( ~$1,100 ). MY CAR IS ABOUT TO GET THE SECOND HEADLAMP REPLACED , THIS TIME NOT UNDER WARRANTY.

    Source: NHTSA WEB SITE
  • 2007 LEXUS IS
    - NEWPORT NEWS, VA

    THE ARS LIGHT COMES ON AND WILL NOT GO OFF, WAS ADVISED THAT LEXUS NO LONGER MAKES THIS PART SO I CAN NOT GET IT FIXED THIS WAS A PART OF A PREVIOUS CAMPAIGN RECALL BUT I AM STILL HAVING THE ISSUE

    Source: NHTSA WEB SITE
  • 2008 LEXUS RX
    - CHARLOTTE, NC

    WHEN DRIVING I WOULD HAVE ALL THE LIGHTS ON MY DASH COME ON WITH A DINGING SOUND AND WHEN I GO TO PRESS ON MY BRAKES VEHICLE WILL NOT STOP UNLESS I PRESS DOWN HARD ON THE BRAKE THIS IS REALLY DANGEROUS WILL CAUSE A DEADLY CRASH AND TO REPLACE THIS WILL COST 3000 DOLLARS THAT I DO NOT HAVE I REALL BELIEVE RX 400H HAVE A DEFEAT WITH THERE BRAKING SYSTEM.

    Source: NHTSA WEB SITE
  • 2007 LEXUS LS
    - WINTER PARK, FL

    THE BRAKE ACTUATOR ON THIS VEHICLE FAILS AND DISABLES THE ABS SYSTEM. THIS IS A COSTLY FIX FOR COMSUMERS.

    Source: NHTSA WEB SITE
  • 2019 LEXUS NX300
    - CLINTON, NJ

    TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 LEXUS NX
    - FRESNO, CA

    VEHICLE STUTTERS WHEN ACCELERATING WHICH CAUSES SAFETY ISSUES. THIS HAPPENS WHEN TAKING OFF.

    Source: NHTSA WEB SITE