LEXUS Complaints

ROUGH ENGINE SPEED. ALL MOST STALL DURING FIRST GEAR TO SECOND GEAR. LIKE LOW FUEL PRESSURE.

LEXUS KNOWS ABOUT AND WILL NOT FIX THE 1ST GENERATION OF DIRECT FUEL INJECTION ON THE IS250/350 ENGINES MODEL YEARS 2006-2013. LEXUS CLAIMS TO ME THAT WHEN IN COLD CLIMATES THE FUEL WILL CONDENSE ON CYLINDER WALLS AND THEN CONTAMINATE THE OIL. THIS RUNNING RICH PROBLEM THEN CAUSES THE ENGINE COMPUTER TO TRIP OR PRESENT FAILURE CODES AND THEN DEACTIVATING THE VEHICLE STABILITY CONTROL SAFETY FUNCTIONS THAT ARE NEEDED WHEN THE CAR IS DRIVEN IN COLD CLIMATES. LEXUS SAID THEY HAD A PROGRAM IN PLACE TO DEAL WITH THIS PROBLEM BUT IT EXPIRED BEFORE MY CAR PRESENTED SYMPTOMS, THIS WAS DUE TO THE CAR BEING STATIONED WITH ME IN WARM CLIMATES FROM 2008 TO 2012. LEXUS REFUSES TO HELP RECTIFY THE SITUATION.

I WAS DRIVING ON THE HIGHWAY AND SUDDENLY MY VEHICLE'S ENGINE LIGHT CAME ON AND THE PANEL SHOWS A REDUCE ENGINE POWER MESSAGE. I TRIED TO ACCELERATE MY VEHICLE BUT IT DIDN'T WANT TO GO OVER 20 MPH, THAN IT BEGAN STALLING UNTIL IT SHUT OFF. I TRIED TO RESTART IT BUT IT KEPT DOING THE SAME THING. FINALLY I DECIDED TO WAIT LIKE 15 MINUTES AND TRIED AGAIN UNTIL IT FINALLY WORKED. THIS HAS HAPPENED TO ME NUMEROUS TIMES A YEAR, BUT NOW IS HAPPENING AT LEAST TWICE A MONTH. SOME OF THE OBD CODES ARE: P00CF, P106D, P107B, P0087(FUEL RAIL SYSTEM PRESSURE TOO LOW). IT HAPPENED ON THE FOLLOWING DATES: 6/13/20 , 7/15/20X 2 / 8/28/202 X 2, 8/30/20, 9/04/20, 9/05/20, 9/10/20/ 9/17/20, 10/24/20 X5, 10/27/20X 2, 11/3/20, 11/13/20. THESE ARE THE DATES THAT I RECORDED BUT THIS ISSUES HAS BEEN GOING ON SINCE 2017.

STEERING COLUMN RATTLE NOISE ON VIBRATION WHILE DRIVING ON UNEVEN SURFACES (LIKE PATCHED UP OR REPAIRED ROADS, ROADS WITH GRAVEL ON IT) OR TURNING. THIS ISSUE WAS LISTED IN THE L-SB-0026-11 BUT IT IS EXPIRED NOW. THE STABILITY MAY BE AFFECTED AS YOU DRIVE OVER BUMP EVEN ON LOW SPEED. THIS ISSUE AFFECTED A LOT OF CARS AND LEXUS WAS REPLACING THIS PART AS MENTIONED IN THE BULLETIN. I ACQUIRED THIS CAR RECENTLY AND IT HAS THE PROBLEMATIC STEERING WHEEL THAT THE PREVIOUS OWNER CARED LESS TO REPLACE. I FEEL THIS PART SHOULD BE RECALLED AS LEXUS REFUSED TO TAKE RESPONSIBILITY FOR THIS MANUFACTURING DEFECT (BULLETIN ISSUED) WHEN I RECENTLY CONTACTED CORPORATE OFFICE ABOUT IT LEAVING ME WITH $4000 REPAIR ON THIS LOW MILES CAR FOR ITS AGE WITH THAT SERIOUS PROBLEM THAT IS A PART OF SUSPENSION AND VIBRATES AND MAKES NOISES.

CAR DIES AFTER DRIVING FOR A BIT. WE'VE SPENT OVER $3K FIXING FUEL PUMP, BATTERIES, AND OTHERS. FROM WHAT I'M READING IT SOUNDS LIKE MY CAR SHOULD BE ON THE INVERTER RECALL LIST, BUT IT'S NOT.

A RECALL WAS ANNOUNCED JANUARY 13, 2020, MANUFACTURER RECALL NUMBER20LB01 NHTSA RECALL NUMBER20V012, AND THE RECALL STATUS SAYS: RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. SUMMARY THE SUBJECT VEHICLES ARE EQUIPPED WITH A LOW-PRESSURE FUEL PUMP WHICH MAY STOP OPERATING. IF THIS WERE TO OCCUR, WARNING LIGHTS AND MESSAGES MAY BE DISPLAYED ON THE INSTRUMENT PANEL, AND THE ENGINE MAY RUN ROUGH. THIS MAY RESULT IN A VEHICLE STALL, AND THE VEHICLE MAY BE UNABLE TO BE RESTARTED. IT IS NOW 10 MONTHS SINCE THE ANNOUNCEMENT AND LEXUS HAS NOT FIXED THE PROBLEM.

MY DASH IS CRACKED AND FALLING APART. I WAS TOLD THERE WAS A RECALL ON THEM BUT I NEVER RECEIVED IT. WHEN I ASKED THE DEALERSHIP ABOUT IT, THEY TOLD ME THAT IT WAS PAST THE ALLOTTED TIME FRAME TO GET IT FIXED OR REPLACED. I PARK IN THE GARAGE AT HOME AND AT WORK.

WHEN DRIVING MY 2016 LS460 THAT ONLY HAS 48K MILES, GOING ON TO 2ND OR 3RD GEAR IT LAGS, I BELIEVE IT'S THE FUEL PUMP. IT CAN CAUSE A ACCIDENT..

SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVING ON HIGHWAY ROUTE 101 IN NEW HAMPSHIRE NEAR EPPING. THE SUNROOF AND CAR WINDOWS WERE CLOSED AT THE TIME. THERE WAS VERY LITTLE TRAFFIC ON THE ROAD AND THE CAR WAS NOT NEAR AN UNDERPASS. THE GLASS FROM THE SUNROOF SHATTERED ALL OVER THE INTERIOR OF THE CAR WITH THE MAJORITY ENDING UP IN THE BACK SEAT. FORTUNATELY, NO PASSENGERS WERE IN THE BACK SEAT AND THERE WERE NO INJURIES TO REPORT. THE DRIVER PULLED THE CAR OFF THE HIGHWAY AT THE NEXT EXIT AND DROVE THE CAR TO A LOCAL LEXUS DEALER FOR REPAIR.

CONTACTED BY LEXUS ABOUT A 2016 LEXUS GX 460 I PURCHASED IN FEBURARY 2020 FROM A LOCAL DEALERSHIP SISTER STORE. LEXUS INFORMED ME THAT THE VEHICLE HAD AN AIR BAG RECALL IF NOT FIXED ACCORDING TO LITERATURE COULD CAUSE SERIOUS HARM OR DEATH. I WAS OPEN TO GET THE VEHICLE FIXED AND STATED I HAD A TOYOTA DEALERSHIP WITHIN 2 MILES OF MY HOME. LEXUS SAID BECAUSE THIS WAS AS SAFETY ISSUE MY LOCAL TOYOTA DEALERSHIP WAS UNACCEPTABLE PLACE FOR REPAIRS AND I HAD TO HAVE THE VEHICLE SHIPPED TO A DEALERSHIP WHICH WAS THE CLOSEST TO MY AREA 318 MILES AWAY (ONE WAY). LEXUS OFFERED TO HAVE THE VEHICLE PICKED UP AND CURRIED TO THE DEALERSHIP AT NO COST TO ME. THE PROBLEM IS THAT THIS VEHICLE IS MY MAIN MEANS OF TRANSPORTATION TO WORK. WHEN I EXPLAINED THIS TO LEXUS ASSOCIATE IT LEXUS REPLIED THAT I COULD RENT A CAR AND LEXUS WOULD RE-EMBERSE ME FOR THE COST. WHICH IS GREAT IF YOU HAVE THE MONEY TO LEASE A CAR UPFRONT FOR AN EXTENDED PERIOD OF TIME. WHEN I QUESTIONED WHY A VEHICLE WITH AN AIR BAG SAFETY RECALL ISSUED BACK IN MAY OF 2016 WAS ALLOWED TO BE RE-SOLD WITHOUT BEING FIXED THE ANSWER I RECEIVED WAS THAT IT SHOULD HAVE SHOWN UP ON THE CARFAX. I WOULD HAVE NEVER PURCHASED THIS VEHICLE WITH A KNOWN SAFETY ISSUE THAT COULD CAUSE SERIOUS HARM OR DEATH. I BELIEVE NOT ONLY DOES LEXUS HAVE SOME RESPONSIBILITY BUT SO DOES THE DEALERSHIP IN WHICH I PURCHASED THE VEHICLE FROM AS I WAS NOT MADE AWARE OF THE RECALL AT THE TIME OF PURCHASE. WITH ALL THAT BEING SAID I FEEL I HAVE NO PROBLEM HAVING THE VEHICLE FIXED WITHIN REASONABLE COMPROMISE BETWEEN BOTH PARTIES. BUT IF IN THE INTERIM TIME SOMEONE IS SERIOUSLY INJURED OR KILLED AS A RESULT OF THIS RECALL I WANT IT DOCUMENTED THAT I MADE A GOOD FAITH EFFORT TO REPORT IT TO THE NHTSA PRIOR TO ANY SUCH INCIDENTS.