LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 LEXUS IS 350
    - PORT WENTWORTH, GA

    I HAD BEEN HAVING MY 2 FRONT DOOR LOCKS WORKING PROPERLY ON AND OFF. JUST RECENTLY BOTH DOORS WILL NOT LOCK OR UNLOCK USING BUTTONS INSIDE OR ON THE KEY FOB. IT SEEMS TO BE A HUGE PROBLEM WITH TOYOTA AND LEXUS.

    Source: NHTSA WEB SITE
  • 2007 LEXUS IS
    - PORT ORANGE, FL

    THE DASH AND SIDE PANELS GET EXTREMELY STICKY AND. HAVE AN ODOR THAT AFFECTS VISION WHILE DRIVING NOT TO MENTION THE GLARE FROM THE DASH. TOYOTA AND LEXUS ARE AWARE OF THE PROBLEM AS THERE WAS A CLASS ACTION LAWSUIT AGAINST THEM THAT WAS DISMISSED ONCE THEY AGREED TO TAKE CARE OF THE PROBLEM. THEY FAILED TO FOLLOW THRU LEAVING APPROXIMATELY 3.5 MILLION VEHICLES WITH THE PROBLEM. I HAVE SPOKEN TO LEXUS WITH THEIR ATTITUDE BEING NOT A THING ARE THEY WILLING TO DO.

    Source: NHTSA WEB SITE
  • 2008 LEXUS IS
    - FORT WORTH, TX

    THE CAR HAS EXTREMELY HIGH OIL CONSUMPTION. THE CYLINDER WALLS HAVE APPARENTLY PREMATURELY WORN DOWN DESPITE TIMELY OIL CHANGES AND MAINTENANCE. I AM HAVING TO PUT 2 QUARTS OF OIL FOR EVERY 1,000 MILES AT THIS POINT.

    Source: NHTSA WEB SITE
  • 2016 LEXUS IS 350
    - SAN FRANCISCO, CA

    I AM THE ORIGINAL OWNER OF THE CAR AND AFTER 18,000 MILES, THERE IS SUSPENSION NOISE COMING FROM THE REAR PASSENGER SIDE. A LOUD THUMP CAN BE HEARD WHEN DRIVING OVER SPEED BUMPS, SMALL POTHOLES, OR UNEVEN ROADS AT MODERATE SPEEDS. DRIVING OVER THE ELEMENTS AT HIGHER SPEEDS, YOU CAN FEEL THE IMPACT THAT'S CAUSING THE THUMP. NO NOISE FROM SUSPENSION WHEN DRIVING THROUGH IT AT LOW SPEEDS WHEN DRIVING ALONE, HOWEVER, THUMPING SOUND IS PRESENT AT ALL SPEED LEVELS THROUGH EVERY BUMP ON THE ROAD WHEN I HAVE PASSENGERS IN THE BACK SEAT.

    Source: NHTSA WEB SITE
  • 2006 LEXUS IS
    - SANTA MARIA, CA

    VEHICLE JUST TURNED OVER 100,000 MILES. 6-2020 UPON A MORNING START, THE VEHICLE HAD TROUBLE STARTING UP ALMOST AS IF IT HAD FUEL STARVATION. I CRANKED THE VEHICLE UP A FEW MORE TIMES IT WAS OK IT TURNED ON. UPON DRIVING THE VEHICLE HAD EXTREMELY UNRELIABLE ACCELERATION , VERY HAD SPUTTERING FROM AND TO STOP LIGHTS THIS WAS FROM MY COMMUTE TO WORK. THE VEHICLE HAD BECOME UNPREDICTABLE, SOME DAYS IT WOULD ACT LIKE THAT SOME DAYS IT WOULDN'T. THIS STARTED TO BOTHER ME AS I RARELY WORRY ABOUT SITUATIONS UNLESS THEY'RE DANGEROUS. LATE 6-2020 ON MY WAY HOME FROM WORK AT ABOUT 5:00PM THE VEHICHLE STARTED SPUTTERING ABOUT 1 MILE AWAY FROM MY HOME. AS I CROSSED THE INTERSECTION OF TAYLOR AND RAILROAD STREET. THE VEHICLE DIED ON ME AT THE INTERSECTION. I HAD THOUGHT THIS WAS JUST THE CAR WITH THE ACCELERATION PROBLEM. SO I PROCEEDED TO TURNED IT BACK ON. AFTER 10 MINUTES OF CRANKING THE VEHICLE I HAD DRAINED THE BATTERY COMPLETELY. CAR IS STRANDED, TRAFFIC WAS A HUGE BUILD UP BEHIND ME, VEHICLE WAYS WELL OVER 3000LBS SO I ATTEMPTED TO QUICK CHARGE THE BATTERY, AFTER 10 MINUTES I HAD ALREADY BYSTANDERS HELP ME PUSH THE VEHICLE TO THE SIDE, DUE TO THE MASSIVE BUILD UP OF TRAFFIC. 7-2020 AFTER 2 SEPERATE DIAGNOSTICS I HAD REPLACED THE FUEL INJECTOR PUMP AND A COLD START VALVE AT THE ENGINE. CAR WAS RUNNING OK UNTIL MID 7-2020 WHEN IT BEGAN HAVING THE SAME EXACT ISSUES AGAIN. AS THIS WAS MY ONLY VEHICLE AT THE MOMENT I HAD NO OTHER CHOICE BUT TO USE IT ONE WEEK LATER AFTER GOING TO MY MOTHERS HOUSE FROM WORK. THE VEHICLE DECIDED TO SHUT OFF ON ME COMPLETELY THIS TIME ON THE ROAD AT 35 MPH ZONE. CAR SEEMED TO STARVE OF FUEL AND I HAD TO QUICKLY REACT SINCE THE CAR WAS IN MOTION AND LUCKILY PULLOVER. FORTUNATELY IT WAS A LIGHT DAY OF TRAFFIC AT THE ROAD OF COOK ST. THATS WHEN I HAD ENOUGH, I AM COMPLAINING BECAUSE THIS VEHICLE IS EXTREMELY UNSAFE AND ITS AN ISSUE I CAN'T SOLVE!

    Source: NHTSA WEB SITE
  • 2010 LEXUS HS
    - ATLANTA, GA

    I AM THE SECOND OWNER OF THIS LEXUS HS250 PURCHASED 7/2020 IT HAD A RECALLED HYBRID TRANSAXLE REPLACED 7/2018, BY THE PREVIOUS OWNER. HOWEVER ON 8/11/2020 UPON STARTING THE CAR AND DRIVING JUST 4000 THE HYBRID BATTERY FAILED AND NEEDS TO BE REPLACED. I HAVE READ THAT THE PREVIOUS RECALL IS TO BLAME FOR THE HYBRID BATTERY FAILING PREMATURELY AND SHORT CIRCUITING THIS BATTERY REPLACEMENT SHOULD ALSO BE COVERED BY THE MANUFACTURER.

    Source: NHTSA WEB SITE
  • 2007 LEXUS ES
    - DACULA, GA

    TWO YEARS AGO I NOTICED MY DASHBOARD GETTING STICKY , AND NOW IT'S GETTING WORSE AND WORSE,BECAUSE WHEN THE SUN OR SHINE I CAN SEE WITH THE GLER..

    Source: NHTSA WEB SITE
  • 2013 LEXUS RX 350
    - GARLAND, TX

    TURNING STEERING WHEEL CAUSING DASH CUTOFF. SEATS AREN'T RESETTING TO ORIGINAL POSITION. BACK HATCH WILL NOT LIFT DEPENDING ON POSITION OF STEERING COLUMN

    Source: NHTSA WEB SITE
  • 2016 LEXUS NX
    - COLORADO SPRINGS, CO

    9/5/2016. VEHICLE BEGAN TO SLOW DOWN DESPITE PRESSING ACCELERATOR. RPMS WOULD NOT GO ABOVE 1200 RPM. MESSAGE DISPLAYED "REDUCED ENGINE POWER. VISIT YOUR DEALER" CONTINUED TO DRIVE A SLOW SPEED TO NEARBY DESTINATION. MORE MESSAGES APPEARED, TRACTION CONTROL DISABLED FOLLOWED BY 4WD SYSTEM MALFUNCTION, 2WD MODE. PARKED VEHICLE OVERNIGHT. 4WD SYSTEM MALFUNCTION MESSAGE WAS THE ONLY ONE REMAINING. ENGINE ACCELERATED NORMALLY. PULLED CODE AT NEARBY AUTO PARTS STORE P0087 "FUEL RAIL/SYSTEM PRESSURE TOO LOW". CLEARED CODE. PROBLEM 2 MORE TIMES ON 9/6/2020. THE FIRST TIME I PULLED OVER BEFORE ANY MESSAGES OR CHECK ENGINE LIGHT APPEARED. TURNED THE VEHICLE OFF AND TRIED STARTING IT AGAIN. ENGINE WOULD TURN OVER, SPUTTER, AND STALL. AFTER WAITING 5-10 MINUTES ENGINE STARTED NORMALLY AND RAN FINE FOR ABOUT ANOTHER 30 MINUTES. ENGINE LOST POWER AGAIN. TURNED ENGINE OFF AND WAITED 15 MINUTES BEFORE RESTARTING. ENGINE CONTINUED TO RUN FINE FOR THE NEXT 3 HOURS. THIS HAS HAPPENED 5 TIMES OVER THE LAST YEAR. COMMON FACTORS, UP HILL ACCELERATING, HALF TANK OR LESS OF FUEL, DRIVING THE VEHICLE FOR AT LEAST AN HOUR.

    Source: NHTSA WEB SITE
  • 2013 LEXUS RX HYBRID
    - BOSTON, MA

    SUNROOF EXPLODED WHILE DRIVING ON THE HIGHWAY, RAINING GLASS ON THE DRIVER, WHO SUSTAINED MINOR CUTS.

    Source: NHTSA WEB SITE