LEXUS Complaints

DASHBOARD IS DETERIORATING OMITTING GASES, AND CAUSING GLARE ON INTERIOR WINDSHIELD. EXTREMELY UNSAFE TO DRIVE ESPECIALLY IF RAINING.

BRAKE BOOSTER PUMP WENT OTHER VINS SAME MAKE MODEL AND YEAR WERE RECALLED FOR THIS BUT NOT MY VIN 4K JOB

VEHICLE VIBRATES WHEN BRAKING, BRAKE PEDAL PULSATES AS WELL WHEN BRAKING, SUCH DECREASING THE ABILITY FOR VEHICLE TO STOP APPROPRIATELY. EVERY 6,000 MILES ROTORS WARP BADLY AND NEED TO BE CHANGED WITH NORMAL DRIVING HABITS. LEXUS MUST RECALL THESE DEFECTIVE ROTORS AS THEY COULD AFFECT THE ABILITY FOR THE VEHICLE TO STOP

FORWARD COLLISION WARNING SYSTEM HAS FAILED AND IS INOPERABLE. THERE IS A RECALL OUT THERE, HOWEVER MY VIN# ISN'T ON THE LIST. LEXUS WILL NOT FIX IT.

AS I WAS DRIVING THE CAR STARTED TO SPEED UP UNCONTROLLABLY AND WOULD NOT SLOW DOWN EVEN WITH THE BRAKES APPLIED. I HAD TO PUT IT INTO NEUTRAL TO APPLY THE BRAKES BUT WE WENT FROM 45 - 85MPH IN A MATTER OF SECONDS WHILE DRIVING IN 45MPH ZONE IN THE INNER CITY. WHEN I TURNED THE CAR BACK ON WHILE IN PARK THE ACCELERATOR WAS STILL STUCK UP TO 100MPH + SO IT WAS NOT DRIVABLE. WE FOUND OUT LATER FROM THE MECHANIC THAT THE THROTTLE WAS STICKY AND STUCK IN THE OPEN POSITION.

I PURCHASED A 2006 GX470 LEXUS SUV BECAUSE OF SAFETY RATINGS. WITHIN A FEW MONTHS THE PAINT PEELS OFF EVERYWHERE. IT STARTED ON THE TOP THEN ON THE OUTSIDE WINDOW SEALS NOT THE HOOD PAINT IS PEELING AWAY. I WAS TOLD IT WAS A SHOTTY PAINT JOB BY THE MANUFACTURER. WHY ARE THEY NOT RECALLING THESE VEHICLES AND FIXING THE PAINT PEELING? I CAN NOT GET EXTENDED WARRANTY TO COVER THE PAINT. MANY OTHER OWNERS OF THE SAME VEHICLE ARE EXPERIENCING THE SAME THING. FORUM WHERE MANY OWNERS OF THE 2006-2007 HAVE THE EXACT SAME DEFECT IN PAINT/PRIMER. AND, LEXUS DID RECALL AND OFFER TO REPAINT FIX 2008 AND HIGHER BUT NOT 2006 OR 07. OWNERS ARE DRIVING AROUND IN A CAR WITH PAINT CHIPPING DAILY!

THE OIL COOLER PIPE BROKE ON MY 2011 LEXUS RX450H STARVING THE ENGINE OF OIL AS I WAS DRIVING HOME FROM WORK. THE PART IS CURRENTLY UNDER WARRANTY ENHANCEMENT BY LEXUS AND IS A KNOWN PROBLEM ON MY MODEL YEAR OF VEHICLE. THE MALFUNCTION IS PARTICULARLY INSIDIOUS AS OIL ONLY LEAKS WHEN THE ENGINE IS RUNNING, HOWEVER WITH A HYBRID WHEN THE VEHICLE STOPS THE ENGINE STOPS AND SO DOES THE LEAK AT LEAST UNTIL YOU HAVE REACHED A HIGH ENOUGH SPEED FOR THE ENGINE TO KICK BACK ON AGAIN. IN MY SITUATION I RECEIVED NO CHECK ENGINE LIGHTS, OIL LIGHTS OR ANY OTHER INDICATION OTHER THEN SUDDENLY IT FELT LIKE MY ENGINE WAS RUNNING A LITTLE ROUGH. I IMMEDIATELY PULLED OVER (I WAS JUST ON A CITY STREET) AND FOUND THE BACK OF THE VEHICLE WAS COVERED IN OIL. I HAD THE VEHICLE TOWED TO THE LOCAL LEXUS DEALERSHIP WHO IDENTIFIED THE ISSUE AS THE OIL COOLER PIPE AND LEXUS CORPORATE PAID FOR THE REPAIR UNDER THEIR WARRANTY ENHANCEMENT. WHEN I PICKED THE VEHICLE UP FROM LEXUS OF ALBUQUERQUE I DIDN'T EVEN MAKE IT TWO MILES AWAY FROM THE DEALERSHIP BEFORE I STARTED GETTING ALL KINDS OF LIGHTS FLASHING ON MY DASH AND THE ONLY POWER I HAD TO MOVE THE VEHICLE WAS THE ELECTRIC HYBRID DRIVE. THE VEHICLE WAS TOWED BACK TO LEXUS WHICH INFORMED ME A FEW DAYS LATER THAT THE ENGINE HAD SEIZED. I OPENED A NEW CASE WITH LEXUS CORPORATE CONCERNING THE ENGINE ISSUES SINCE MY ENGINE FAILURE WAS A RESULT OF THE WARRANTIED PART FAILING. LEXUS'S ULTIMATE ANSWER WAS SORRY, BUT WE ARE UNWILLING TO HELP YOU AS WELL AS THE ANSWER FROM THE DEALERSHIP. IM THE ORIGINAL OWNER OF THE VEHICLE AND IT HAS ONLY EVER BEEN SERVICED AT LEXUS DEALERSHIPS, AND NOT ONCE DID A SERVICE ADVISOR/MANAGER INFORM ME THAT THIS PART WAS A POTENTIAL PROBLEM. FOR SUCH AN INTEGRAL PART THAT WAS POORLY MANUFACTURED AND CAN CAUSE SUCH EXPENSIVE AND CATASTROPHIC DAMAGE THE OIL COOLER PIPE NEEDS TO BE RECALLED.

THE VEHICLE HAD THE FRONT AIRBAGS REPLACED UNDER A NATIONAL RECALL. AFTER HAVING THE RECALL DONE, I RECEIVED, BY USPS MAIL, A "CUSTOMER SUPPORT PROGRAM NOTIFICATION - ZLJ" SENT TO ME FROM THE MANUFACTURER DESCRIBING AN EXTENDED WARRANTY, AS ISSUES HAVE OCCURRED WITH THE NEW DRIVERS SIDE KNEE AIRBAG INFLATOR TRIGGERING THE SRS LIGHT TO COME ON AFTER THE WORK WAS DONE BASED ON FAULTY CRIMPING. THIS VEHICLE IS A SECOND VEHICLE AND DOES NOT GET DRIVEN VERY OFTEN. IN JUNE OF 2020, I NOTICED THE AIRBAG LIGHT COMING ON INTERMITTENTLY WHEN FIRST STARTING THE CAR. I REMEMBERED THE NOTICE AND CALLED THE DEALER. I WAS TOLD ON JUNE 15TH THAT THE HARNESS WOULD NEED TO BE REPLACED AND THE WARRANTY ENDED ON JUNE 12TH, 2020. THEY ARE REFUSING TO REPAIR THE NEW HARNESS THAT WAS INSTALLED UNDER RECALL. I WAS QUOTED $2700 OUT OF POCKET FOR THE REPAIR. THE DEALER INSTALLED A KNOWN DEFECTIVE PART, AND ARE NOW REFUSING TO PERFORM THE NECESSARY REPAIRS. SEE ATTACHED PHOTO FOR MORE INFORMATION. THE REPLACEMENT PARTS SHOULD BE LIMITED BY MILEAGE, NOT BY TIME, AS THE VEHICLE HAS ONLY BEEN DRIVEN A FEW THOUSAND MILES SINCE THE WORK WAS PERFORMED. THE FAULTY CRIMPING IN THE REPLACED HARNESS SHOULD BE A NEW RECALL.

2007 LEXUS GX470 PEELING BLIZZARD PEARL (070) PAINT COLOR ACROSS ENTIRE VEHICLE (ROOF, SIDES, HOOD, DOORS, ETC..). LEXUS HAS ACKNOWLEDGED THIS ISSUE IS PRESENT IN 2008-2009 GX470S, BUT OUR 2007 IS NOT COVERED FOR REPAIR EVEN THOUGH IT SUFFERS THE SAME ISSUE. WE HAVE HAD ESTIMATES FROM LEXUS BODY SHOP (LOCAL HOUSTON DEALERSHIP) FOR ~$10,000+ TO REPAIR.

WHILE DRIVING ON A FREEWAY OFFRAMP ALONE ABOUT 10 PM MONDAY AUGUST 31 OUR SUNROOF SUDDENLY EXPLODED OUTWARD. THERE WAS A BOOM IN THE CAR, THAT SEEMED LIKE A TENSION RELEASE IN THE FRONT LEFT (DRIVER SIDE) OF THE VEHICLE. WE DID NOT IMMEDIATELY KNOW WHAT HAPPENED BUT WHEN WE STOPPED AT HOME REALIZED THE SUNROOF HAD BROKEN OUTWARD, GLASS SPILLED DOWN INTO THE VEHICLE WHEN I OPENED THE SUNROOF COVER.