LEXUS Complaints

STEERING WHEEL IS HARD TO TURN WHILE DRIVING/ PARKING AND SOMETIMES FREEZES ON THE HIGHWAY IN A RUN AS IF SOMETHING IS HOLDING ON TO IT LIKE A MAGNET, AND YOU HAVE TO PULL ON IT REAL HARD TO GET IT BACK UNDER CONTROL . I THOUGHT MY CAR WAS THE ONLY CAR DOING IT BUT WHEN I WENT ON LEXUSFOURMS I'VE SEEN THAT THERE WAS MANY CAR WITH THE SAME ISSUE STATING THAT LEXUS RACK AND PINION IS FAULTY AND WILL CAUSE YOU TO CRASH IF YOUR NOT USED TO IT

TL* THE CONTACT OWNS A 2019 LEXUS IS 300 EQUIPPED WITH BRIDGESTONE TIRES, TIRE LINE: TURANZA EL400, TIRE SIZE: 255/35/R18 N/A, DOT NUMBER: RB4TR982520. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHILE AT A STAND STILL AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND AN ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE CONTACT STATED THAT HER HUSBAND EXITED THE VEHICLE AND SAW THAT THE REAR PASSENGER'S SIDE TIRE HAD DETACHED FROM THE RIM. THE CONTACT STATED SHE EXITED THE VEHICLE AND FOUND THE DEFECTIVE TIRE NEAR WHERE SHE WAS PARKED. THE CONTACT STATED THE SIDEWALL OF THE TIRE WAS ATTACHED TO THE RIM. THE CONTACT STATED THAT A BYSTANDER ASSISTED WITH REPLACING THE TIRE WITH THE SPARE. THE CONTACT DROVE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO A FIRESTONE FACILITY AND WAS INFORMED THE TIRE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,300. *LN THE CONSUMER SUBMITTED PHOTOS. *TR

THE COVER OVER THE FRONT PASSENGER IS DETACHED AND HANGING OPEN. THIS HAPPENED SOME TIME FOLLOWING A RECALL REPAIR. I AM CONCERNED THAT SOMETHING IS WRONG. BOTH FRONT WHEEL BALL JOINTS FAILED AND I WAS TOLD THAT THIS WAS A DANGEROUS SITUATION. I HAD THEM REPLACED AS I WAS TRAVELING AND NOT ABLE TO GO TO A LEXUS DEALER.

THE LIGHTS ALL CAME ON ABS SYSTEM CAME ON STABILIZER AIR BAG TOOK TO LEXUS THEY DIAGNOSED THE PROBLEM AS THE BRAKE ACTUATOR I RESEARCH AND FOUND THAT ON LEXUS CLUB THIS IS A BIG PROBLEM WITH MY YEAR AND OTHER YEARS THEY ACKNOWLEDGE THIS BY GIVING AN EXTENDED WARRANTY. BUT FALL SHORT TO ASSIST WITH AFTER. THERE IS MANY COMPLAINTS I RESEARCHED THERE IS ALSO A NOISE THAT IS RELATED TO THIS PROBLEM THE NOISE COMES FROM THE ACTUATOR, BUT BEING UNFAMILIAR WITH THE CAR NORMAL FEATURES I FAILED TO IDENTIFY THE PROBLEM I HAVE HEARD THIS NOISE FOR A VERY LONG TIME I HAVE ALWAYS FELT THIS PULSE BUT THOUGHT IT WAS NORMAL I OWNED THIS VEHICLE NOW FOR 5 YEARS. I THOUGHT THE NOISE WAS THE HYDRAULIC SYSTEM LOWING THE VEHICLE AIR DOWN LIKE MY NAVIGATOR DID BUT THAT WAS THE NOISE OF THE ACTUATOR GOING OUT. THE BRAKES ALWAYS FELT LIKE THEY HAD A DELAY OR HIT HARD LIKE A JERK JUST THOUGHT THIS WAS CAUSED BY SENSITIVITY. IT UPSETS ME THAT LEXUS IS AND HAS BEEN AWARE OF THIS PROBLEM AND NEVER INFORMED ME AND THE PROBLEM JUST GOT WORSE THE BRAKE SYSTEM IS SO VITAL WHY WOULD THEY NOT AFTER THEY REALIZED THIS IS A PROBLEM I HAD THE WARRANTY PROVIDER WHOM EXTENDED THIS WARRANTY ON THIS PART BUT NEITHER INFORMED ME EVEN THOUGH BOTH HAD MY CURRENT INFORMATION. ITS A PROBLEM THAT LEXUS AND ITS MOTHER TOYOTA KNOW OF AND FAILED TO MAKE THE PROBLEM RIGHT. IF THERE IS A PROBLEM AND THEY RECOGNIZE IT WHY NOT MAKE IT RIGHT! IS MY SAFETY NOT IMPORTANT TO LEXUS AND TOYOTA? #TOYOTA # LEXUS #ACTULATOR #SAFETY

TRANSMISSION COOLER AND LINES ARE ABOVE A SKID PLATE/SHIELD THAT RETAINS ROAD GRAVEL. THE RETAINED ROAD GRAVEL RUBBED ON THE TRANSMISSION COOLER AND RUBBER HOSES LEADING TO A SIGNIFICANT LEAK OF TRANSMISSION FLUID RIGHT ABOVE THE DRIVER'S SIDE TIRE. THE ENGINE, TRANSMISSION, EXHAUST SYSTEM AND WHOLE UNDERCARRIAGE OF THE SUV WAS COVERED IN TRANSMISSION FLUID. WE WERE FORTUNATE THAT THE VEHICLE DID NOT START ON FIRE. IN ADDITION, THE DRIVER'S SIDE TIRE, WHEEL AND BRAKES WERE ALSO COVERED IN TRANSMISSION FLUID. WE WERE FORTUNATE THAT THE VEHICLE DID NOT EXPERIENCE A BRAKE FAILURE. THE VEHICLE HAD JUST HAD THE OIL CHANGED A FEW DAYS PRIOR AND OUR INITIAL THOUGHTS WERE THAT THE OIL WE WERE SEEING WAS RESIDUAL FROM THE OIL CHANGE. WE CONTINUED TO DRIVE THE CAR FOR 2-3 DAYS UNTIL IT WAS CLEAR THAT SOMETHING MAJOR WAS WRONG. WE TOOK IT TO ESKRIDGE LEXUS IN OKLAHOMA CITY WHO DIAGNOSED THE PROBLEM. THEY SAID THAT IT WAS NOT AN UNCOMMON ISSUE WITH THIS VEHICLE BUT IT WAS NOT COVERED BY OUR VEHICLE POWER TRAIN WARRANTY, RECALL OR LEXUS SERVICE BULLETIN. THE CHARGED $1386 TO REPLACE THE TRANSMISSION COOLER AND THE TWO RUBBER LINES. I ASKED WHAT THEY DID TO KEEP IT FROM HAPPENING AGAIN. THE SERVICE MANAGER STATED THAT LEXUS HAD RE-ENGINEERED THE REPLACEMENT PARTS TO BE METAL WHERE THEY MAY COME IN CONTACT WITH RETAINED ROAD GRAVEL. THE AGREED THAT IT WAS A DESIGN FLAW BUT THAT IT STILL WASN'T COVERED. THE REPLACEMENT PARTS BEGAN LEAKING IN LESS THAN 7 DAYS FOLLOWING THE REPAIR. THE CAR IS A PAMPERED 2016 LEXUS RX450H MIDSIZE SUV WITH LESS THAN 56,0000 MILES ON IT. THE CAR HAS ONLY BEEN DRIVEN BY MIDDLE AGED PROFESSIONAL FEMALES AND HAS NOT BEEN DRIVEN ON NON BLACK TOP ROADS. I CAN GET ACCESS TO THE REPAIR RECORDS AND PICTURES FROM LEXUS IF NEEDED. WHERE THE TRANSMISSION COOLER IS LOCATED MAKES THIS A SIGNIFICANT FIRE AND BRAKING SAFETY HAZARD.

THE DASHBOARD AND SIDE TRIM ON THE DOOR HAS BECOME STICKY CAUSING GLARE IN THE WINDSHIELD WHICH MAKES DRIVING HAZARDOUS AS DIFFICULT TO SEE THROUGH THE WINDSHIELD WHILE DRIVING. OUR 2007 LEXUS LS460 HAS ONLY 23,000 MILES ON IT AS IT HAS BEEN GARAGED MOST OF THE TIME WE HAVE OWNED IT. LEXUS WILL NOT PROCESS A RECALL TO COVER THIS ISSUE. LEGALLY THEY HAVE A 'DUTY OF CARE' WITH THE MANUFACTURING OF THIS VEHICLE WHICH THEY ARE REFUSING TO MEET.

TL* THE CONTACT OWNS A 2012 LEXUS CT200H. THE CONTACT STATED THAT WHILE DRIVING OVER BUMPY ROADS OR UNEVEN PAVEMENT, THERE WAS A DELAY BETWEEN WHEN THE BRAKE PEDAL WAS DEPRESSED AND WHEN THE BRAKES WOULD ENGAGE, EXTENDING THE BRAKING DISTANCE. THE VEHICLE WAS TAKEN TO LINDSAY LEXUS OF ALEXANDRIA (3410 KING ST, ALEXANDRIA, VA 22302, 571-982-7873) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

DASHBOARD MELTING AND STICKY. DASHBOARD LEAVES GLARE WHEN PARKED OR DRIVING DURING DAY/HOT WEATHER. CONTACTED DEALER, DEALER SAID CANT DO ANYTHING FOR ME. MELTING STICKY DASHBOARD CREATES ODOR.

THE UV PROTECTION ON THE NAVIGATION SCREEN IS COMING OFF LOOKS LIKE IT HAS BEEN SCRATCHED WHEN I ASKED LEXUS ABOUT THIS I WAS TOLD MY WARRANTY WAS UP AND THAT IT WOULD COST ME ABOUT 950.00 TO REPLACE IT. I SEARCHED THE PROBLEM ON LINE AND MANY PEOPLE HAVE COMPLAINED ABOUT THIS LEXUS IS A WHERE OF THE PROBLEM AND WON'T DO ANYTHING ABOUT IT WHEN IT HAPPENS. I WAS TOLD IF IT WOULD HAVE HAPPENED BEFORE MY WARRANTY RAN OUT IT WOULD BE COVERED. IT IS CLEARLY A DEFECT OF THE UV PROTECTION ON THE SCREEN .

A BROADSIDE COLLISION CAUSING DAMAGE TO FRONT LEFT OF THE CAR, INJURY TO THE DRIVER WITH FORCE OF THE COLLISION, AIR BAG DIDN'T DEPLOY.