LEXUS Complaints

A DELAY/SLIPPAGE IS OCCURRING NOT FROM BRAKES BUT WITHIN THE PEDAL INSIDE THE CAR WHEN APPLY HARD STOP., CHANGED BRAKES AND ROTORS BUT NOISE STILL OCCURRING I BELIEVE ITS FROM THE BRAKE BOOSTER OR THE ELECTRONIC BRAKE PUMP. NO RECALLS FOUND FOR 2016 BUT SAME ISSUE AND RECALL FOUND IN 2019 ES300H. I'VE BEEN EXPERIENCING THIS SINCE I BOUGHT THE CAR BUT DIDN'T THINK MUCH OF IT UNTIL MY CERTIFIED MASTER TECH LOOKED AT IT. AND THE LOOK ON HIS FACE WAS SCARY. *TR

MY 2014 LEXUS IS 250 CURRENTLY DOES NOT HAVE WORKING LOCKS. I HAD PREVIOUSLY OWNED A 2010 LEXUS IS 250 WITH ISSUES WITH THE LOCKS. THE ACTUATOR WAS CHANGED AND THE CAR WORKS FOR A MINIMAL AMOUNT OF TIME AND THEN THE ACTUATOR STOPS WORKING AGAIN. IT IS VERY EXPENSIVE TO FIX AND THE DEALERSHIP WANTS $555 DOLLARS TO REPLACE IT PER DOOR. CURRENTLY NO LOCKS ON MY 2014 LEXUS WORK. THE DEALERSHIP WANTS OVER $2,200 DOLLARS TO REPLACE THE ACTUATORS. THIS IS A SAFETY ISSUE. IF MY SON WERE TO UNLOCK HIS DOOR IN THE BACK AND SOMEONE WERE TO TRY TO OPEN HIS DOOR I COULD NOT LOCK IT TO PROTECT HIM. IF I'M ON THE WRONG SIDE OF TOWN AND SOMEONE TRIES TO GET IN ON THE OPPOSITE SIDE OF MY CAR WHERE I CANNOT REACH THE LOCK, I'M IN DANGER. THIS IS A DANGER ISSUE AND A KNOWN ISSUE FOR LEXUS, A RECALL NEEDS TO BE DONE. WE PAID A LOT OF MONEY FOR OUR CARS AND EXPECT TO AT LEAST BE SAFE WITH LOCKS. *TR

TL* THE CONTACT OWNS A 2015 LEXUS IS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED AN UNKNOWN DEALER WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

TL* THE CONTACT OWNS A 2007 LEXUS IS200. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE IN SUNLIGHT, THE DASHBOARD MELTED. THE CONTACT STATED THAT THE FAILURE RESULTED IN THE DASHBOARD HAVING A SHINY, CAUSING THE SUNLIGHT TO BE REFLECTED WHICH BLOCKED THE CONTACT'S EYESIGHT. LEXUS OF ROSEVILLE (300 AUTOMALL DR, ROSEVILLE, CA 95661, 916-783-9111) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY EXPIRED ON THE VEHICLE. THE DASHBOARD WAS PREVIOUSLY COVERED HOWEVER, THE CONTACT WAS NOT INFORMED OF THE COVERED REPAIR ON PRIOR MAINTENANCE VISITS. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT TWO LETTERS REGARDING THE MELTING DASHBOARD WAS MAILED TO THE CONTACT. THE CONTACT STATED THAT THE LETTERS WERE NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000. *BF *TR

JUST PURCHASE LEXUS AND THE DRIVER SIDE DOOR WON'T LOCK OR UNLOCKED WITH FOB OR BUTTON ON THE INSIDE. *TR

BRAKE PEDAL STARTED PULSATING AND WARNING LIGHTS CAME ON. TOOK TO MECHANIC HE REPLACED THE BRAKE ACCUMULATOR FIRST THEN THE BRAKE ACTUATOR. THE CAR HAS ONLY COMPLETED 64,000 MILES. *TR

TL* THE CONTACT OWNS A 2020 LEXUS NX300. THE CONTACT STATED THAT AT 2:45 AM THERE WAS A LOAD SOUND COMING FROM THE DRIVEWAY WHERE THE VEHICLE WAS PARKED. THE CONTACT THEN DISCOVERED HER VEHICLE WAS ON FIRE NEAR THE FRONT OF THE HOOD. THE TIRE EXPLODED ALONG WITH THE WINDSHIELD FRACTURING. THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT DRIVEN SINCE WEDNESDAY FROM THE INCIDENT DATE ON SATURDAY. THE CONTACT STATED THE FIRE WAS EXTINGUISH BY THE FIRE DEPARTMENT, AND A FIRE DEPARTMENT REPORT WAS FILED. THE INSURANCE COMPANY INSPECTED THE VEHICLE AND STATED THE CAUSE OF THE FIRE WAS UNDETERMINED. THE CONTACT MENTIONED THAT ONLY THE FRAME OF THE VEHICLE REMAINED AFTER THE FIRE WAS EXTINGUISHED. THE CONTACT STATED THE VEHICLE WOULD BE TOWED TO A SALVAGE YARD WHERE AN INVESTIGATOR WAS TO DETERMINE WHAT CAUSED THE FIRE BUT AS OF YET THE VEHICLE WAS NOT DEEMED A TOTAL LOSS. THE CONTACT STATED AN UNKNOWN LOCAL DEALER WAS CONTACTED AND INFORMED CONTACT THERE WAS NO RECALLS ON VEHICLE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,500.

THE TIMING COVER GASKET BEGAN TO LEAK OIL AT 65,000 MILES. THIS IS A KNOWN MANUFACTURING DEFECT FOR THIS ENGINE. *TR

BRIDGESTONE TURANZA 400-02 235/40 19 TIRE TREAD SEPARATED FROM THE SIDE WALL EXPOSING STEEL BELTS. THE FIRST ONE AT 19K MILES / 12/21/2019 (THOUGHT IT WAS JUST A BAD TIRE AND BOUGHT ANOTHER FROM STERLING MCCALL LEXUS IN HOUSTON TEXAS) THE SECOND AT 23K MILES 05/28/2020. NOW THAT'S A PROBLEM. PURCHASE THE CARE FROM STERLING MCCALL LEXUS PRE OWNED WITH NEW TIRES ON THE CAR. TALKED TO SEVERAL LEXUS SERVICE MEMBERS AND THEY ARE AWARE OF THE PROBLEM AND THREE LEXUS VEHICLES HAVE THIS TIRE ISSUE (LEXUS GS, RC AND IS VEHICLES AND THEY WILL NOT DO ANYTHING ABOUT IT. *TR

TL* THE CONTACT OWNS A 2014 LEXUS CT200H. THE CONTACT STATED THAT THE PASSENGER'S SIDE DOOR HANDLE FRACTURED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN LEXUS DEALER, LOCATED IN SPOKANE, WASHINGTON, WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT REFERENCED MANUFACTURER COMMUNICATIONS NUMBER: SB0037-22R2. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.