LEXUS Complaints

LEXUS ISSUED A RECALL FOR SEVERAL INTERIOR PARTS ON MY MAKE AND MODEL OF VEHICLE AS WELL AS OTHERS FOR SEVERAL YEARS THAT WERE MADE WITH A FAULTY INTERIOR PRODUCT WHICH ACTUALLY MELTS. THERE ARE A COUPLE OF PARTS MADE OF THE SAME MATERIAL DOING THE SAME THING THAT WERE NOT INCLUDED WHICH I BELIEVE SHOULD'VE BEEN. AS YOU WILL SEE FROM THE PICTURES THESE ITEMS ARE ALSO MELTING. I HAVE REACHED OUT TO LEXUS BUT THEY ADVISED THEY WOULD NOT BE WILLING TO ASSIST. THIS WAS A $70K CAR. PLEASE HELP IN MAKING SURE THE MANUFACTURER TAKES CARE OF THIS. THE STEERING WHEEL CENTER IS ALSO MELTING AND STICKY AS WELL. THE DATE ENTERED BELOW IS APPROXIMATE BECAUSE IT HAS BEEN HAPPENING OF A COURSE OF TIME BUT THAT'S APPROXIMATELY WHEN IT FIRST STARTED

2011 LEXUS GS 350. CONSUMER WRITES IN REGARDS TO INAUDIBLE TURN SIGNAL INDICATOR. *LD THE CONSUMER STATED THE MANUFACTURER AND DEALER ADVISED THE VEHICLE WAS OPERATING AS DESIGNED. *JS

SEVERAL CLAIMS OF SHUTTER RESULTING IN LOW POWER WHEN LEAVING A STOP. BECAUSE THE ENGINE TURNS OFF ENTERING EV MODE. IN THE CORSE OF 20 SECONDS THE CAR WITHOUT NOTICE UNTIL TAKING OFF ENTERING ICE ENGINE OPERATION A MASSIVE SHUTTER HAPPENS THAT WHEN LOTS OF FORWARD POWER. THIS IS AN ISSUE WHEN NO ISSUES NOTED WAITING TO CROSS INTERSECTION OR PULLING INTO TRAFFIC WITHOUT WARNING.

AT APPROXIMATELY 2:00 PM ON JAN. 5, 2020, I WAS DRIVING MY 2006 LEXUS LS 430 IN A RESIDENTIAL AREA IN BETHESDA, MD. I DECIDED TO TURN AROUND. I TURNED RIGHT INTO A DRIVEWAY (AT A LOW SPEED) WITH THE BRAKE PEDAL APPLIED. SUDDENLY, AND WITHOUT WARNING, THE CAR ACCELERATED WILDLY, MAKING A GREAT DEAL OF ENGINE NOISE, AS THE THROTTLE APPEARED TO BE WIDE OPEN. THANKFULLY I HIT A NEAR-BY TREE AND TWO FRONT AIR BAGS DEPLOYED. A HOMEOWNER CALLED THE POLICE, AND AN AMBULANCE TOOK ME TO THE EMERGENCY ROOM AT A NEARBY HOSPITAL. IF THIS SUDDEN ACCELERATION HAD OCCURRED ON A HIGHWAY, I AM CERTAIN THAT LIVES WOULD HAVE BEEN LOST.

FLOOR/CARPET WET AT FRONT PASSENGER SIDE UNDER DASH DUE AIR CONDITIONING/DEFROST USAGE.

WHILE DRIVING MY 2014 LEXUS RX350 AT 60MPH ON INTERSTATE I-10, MY SUNROOF SUDDENLY EXPLODED OUTWARDS! NO SIGNS OF ROAD DEBRIS NOR ANY OTHER VEHICLES IN VICINITY AFTER STOPPING, IT WAS CLEAR THAT THE REMAINING GLASS SHOWED THAT THERE WAS NO IMPACT AND THE GLASS SHATTERED OUTWARDS. WHEN INVESTIGATING ONLINE, I NOTICED THAT THIS COULD BE THE RESULT OF A DEFECT KNOWN BY THE AUTO INDUSTRY INCLUDING TOYOTA/LEXUS. I AM THANKFUL THAT THE INTERIOR SHIELD FOR THE SUNROOF WAS CLOSED FOR THE SHATTERED GLASS COULD HAVE ENTERED THE PASSENGER COMPARTMENT WITH POSSIBLE INJURY.

DASHBOARD FOR MY CAR STARTED CRACKING AND BECOMING STICKY. SYMPTOMS ARE WORSE WHEN CAR IS PARKED OUTSIDE. THE MATERIAL USED IS NOT HEAT RESISTANT. THERE WAS A RECALL FOR DASHBOARD CRACKS, BUT IT WAS TIME BOUND. IF CONSUMER IS ALWAYS PARKING CAR INDOORS, SYMPTOMS WILL TAKE TIME TO APPEAR. AS THIS PROBLEM AFFECTS SAFETY OF AIRBAG AND OTHER CRITICAL COMPONENTS AROUND DASHBOARD, IT SHOULD BE REPAIRED IRRESPECTIVE OF WHEN THE SYMPTOM START HAPPENING. MANY OTHER CONSUMERS ARE ALSO SEEING SIMILAR ISSUES. LEXUS FORUMS ARE FLOODED WITH COMPLAINTS ABOUT DASHBOARD. SOMEONE FROM NHTSA SHOULD INVESTIGATE THIS IN DETAIL.

WHEN I PRESS ON THE BRAKE HARD AND CONTINUALLY THERE IS A NOISE (THUMP). MY HUSBAND HAS TAKEN THE CAR IN WHERE WE BOUGHT THE CAR 3X'S AND WAS TOLD THIS IS NORMAL ON THE FRONT BRAKES. I AM NOT HAPPY WITH THAT ANSWER. I JUST WANT TO KNOW IS THIS NORMAL FOR THE CAR I BOUGHT. IS IT SAFE. THE CAR IS BEAUTIFUL AND TO DRIVE AROUND AND HEAR A NOICE WHEN PRESSING THE BRAKE IS NOT ACCEPTABLE ON SUCH A BEAUTIFUL CAR. I HAVE AN AUDIO OF THE SOUND I'M HEARING WHILE BREAKING. AND A VIDEO OF THE MECHANIC AT THE DEALERSHIP SAYING THIS WAS ACCEPTABLE NORMAL. I JUST BOUGHT THIS CAR 10-29-2019.

CAR HAD 70,000 MILES AND THE TRANSMISSION WENT OUT. CAR WAS HAVING ISSUES WITH CRANKING, GETTING ERROR CODES FOR TECHNOLOGY, AND CAR SOUNDING LOUDLY AND SKIPPONG ALONG WITH NOT CHANGING OUT PROPERLY. DEALER NEVER FOUND A PROBLEM, BEYOND TECHNOLOGY, UNTIL THE TRANSMISSION WENT OUT. DEALER AGREED TO PAY FOR NEW TRANSMISSION 1 YEAR WARRANTY BUT NOT LABOR. CAR WOULD HESITATE TO START AND COULD HAVE BROKEN DOWN ON HIGHWAY HAD I NOT DENSND AN INSPECTION AGAIN, ONE WEEK AFTER THE DEALER CLAIM MY CAR WAS FIX AND IT WAS ONLY THE BATTERY.

THE TOP CONVERTIBLE MOTOR GOT BROKEN ABOUT TWO YEARS AFTER I BOUGHT IT SO I WENT BACK TO THE DEALERSHIP AND LUCKILY IT WAS UNDER WARRANTY SO THEY REPLACE IT BUT NOW THE ONE THEY PUT ON THAT TIME NOW IT'S BROKEN AGAIN AND THEY WANT TO CHARGE ME TO GET FIXED.