LEXUS Complaints

MY VEHICLE STALLS FREQUENTLY ON THE EXPRESSWAY WHEN THE SPEED IS INTERRUPTED BY A SUDDEN STOP. IT WILL STALL WHEN I ATTEMPT TO START BACK IN TRAFFIC. I'VE COME VERY CLOSE TO HAVING A REAR END COLLISION.

PURCHASED 2007 LEXUS ES350 AND DASH IS MELTING WITH HEAT AND HUMIDITY. LEXUS DEALERSHIP REFERRED ME TO CORPORATE AND THEY SAID THE WARRANTY EXPIRED MAY 31, 2017 HOWEVER, THERE WAS NO RECALL LETTER RECEIVED. LEXUS IS AWARE OF ISSUE BUT REFUSES TO REPLACE DASH OR REPAIR. THIS IS A SAFETY ISSUE DUE TO GLARE FROM DASH MELTING AND STICKY BECAUSE OF SHINE. ADDITIONALLY, IN THE FUTURE, THE DASH CANNOT BE REMOVED BECAUSE IT WILL CRUMBLE TO PERFORM ANY REPAIRS NECESSITATING REMOVAL OF DASH AND NO SHOPS WANT THAT RESPONSIBILITY. LEXUS REPLACED A COMPLETE DASH FOR A CRACK ON MY 2004 LEXUS WITHOUT IT BEING A SAFETY ISSUE BUT WON'T DO ANYTHING ABOUT THE GLARE COMING FROM THE DASH MELTING! THE VEHICLE ONLY HAS 70,000 MILES AND IS ALWAYS GARAGED! THERE HAVE BEEN LAWSUITS FILED OVER THIS ISSUE!

THIS IS A 2006 LEXUS GX470. THE PAINT IS PEELING PROFUSELY AND FOR NO REASON. WE DO NOT LIVE AROUND SALT WATER, THE WEATHER HAS NOT GOT TO EXTREME COLD LEVELS. I HAVE SEEN SINCE THIS CAR ROLLED OUT THAT LEXUS HAS TAKEN NO RESPONSIBILITY FOR THE PAINT PEELING. LIKE HUNDREDS OTHERS, IT IS PEELING ON THE TOP OF THE CAR, TOP OF THE DOOR UNDER ALL WINDOWS, AND VARIOUS PLACES ON THE HOOD. I HAD A PAINT SPECIALIST EVALUATE IT AND WAS TOLD OTHERS HAVE THE SAME ISSUES WITH THIS VEHICLE AND IT HAD A BAD PRIMER WHICH CAUSES THE PAINT TO PEEL THIS BAD.

I BOUGHT A CAR FROM A PRIVATE PARTY/DEALER ONLY TO FIND OUT THAT REPAIRS NEEDED ARE MORE THAN CARS WORTH, THEN I CHECKED CAR FAX TO FIND OUT THAT MILEAGE HAD BEEN TURNED BACK A LOT.. THIS PERSON LISTS 3-4 CARS FOR SALE A WEEK AND I CAN'T FIND ANY ONE THAT WANTS TO HELP. I KNOW I AM STUCK WITH CAR UNFORTUNATELY IT WAS FOR MY HANDICAPPED SON THAT STARTED COLLEGE RECENTLY AND USED ALL HIS SAVINGS FOR CAR. I FOUND THAT THIS PERSON GOES UNDER SEVERAL NAMES AND ONLY LOCATION I HAVE IS WHERE I BOUGHT THE CAR. HIS HOME ADDRESS IS UNKNOWN AT THIS TIME. ATTEMPTS HAVE BEEN MADE TO CONTACT HIM WHERE I BOUGHT THE CAR BUT EVERY THING FAILED AND PERSON IS STILL SELLING CARS TODAY. I FORGOT I WAS SUPPOSE TO BUY A 2003 BUT TURNED OUT A 2001, IF YOU COULD DIRECT ME TO SOMEBODY IN IL. THAT CAN HELP I WOULD APPRECIATE IT. EVERY ONE TELLS ME TO FIND A LAWYER BUT ALL MY SEARCHING CAME UP ZERO PLUS NO HOME ADDRESS AND NO HELP FROM LOCAL LAW. BEEN 2 MONTHS OF DIGGING AND SEARCHING. PLEASE HELP *TR

WHEN I STARTED THE CAR, WHICH HAS ONLY 17,000 MILES ON IT, THE WARNING LIGHTS CAME ON ALERTING ME OF BRAKE FAILURE. I WAS IN MY DRIVEWAY & HAD NOT YET DEPARTED.

DRIVING AT 70MPH ON THE HIGHWAY, AND CAR COMPLETELY SHUT DOWN. HAD DIFFICULTY STEERING OFF TO THE SIDE OF THE ROAD AS IT DECELERATED RAPIDLY. HYBRID SYSTEM VSC FAILURE ALERT LIGHT ON. VERY FORTUNATE TO HAVE A SAFE PLACE TO PULL OVER!

BAD HEAD ON COLLISION AND MY AIRBAGS DIDN'T DEPLOY, SEATBELT DIDN'T KEEP ME FROM POUNDING MY FACE INTO WHEEL MY CAR AND OTHER BOTH ARE A TOTAL LOSS CITY STREET DRIVING STRAIGHT . CURRENTLY IN INSURANCE COMPANY HANDS CAN GET PICTURES.

I WAS BROADSIDED ON MY DRIVERS DOOR AND NOT 1 AIRBAG WENT OFF. THE OFFICER SAID SHE WAS DRIVING AT LEAST 40MPH. I HAD LEFT THE STOP SIGN TO MAKE MY LEFT HAND TURN WHEN IT OCCURED. MY CAR WAS TOTALED

AT 59000 MILES MY 2010 LEXUS EXPERIENCED ROUGH SHIFTING UP THROUGH THE GEARS AND DOWN THE GEARS UNTIL THE CAR COMES TO A FULL STOP. I TOOK THE VEHICLE TO THE LEXUS DEALER NEAR ME IN FLORIDA. THEY DIAGNOSED THE ROUGH SHIFTING AS A BAD TRANSMISSION THAT NEEDED TO BE REPLACED. ALTHOUGH THE POWERTRAIN HAS A 7 YEAR 70,000 MILE WARRANTY FOR DEFECTS, THE FACTORY CUSTOMER SATISFACTION REPRESENTATIVE ONLY OFFERED TO OFFSET THE $7,000 COST OF TRANSMISSION REPLACEMENT BY $3,000. I DO NOT THINK THAT I SHOULD BE RESPONSIBLE FOR ANY PORTION OF THE COST ASSOCIATED WITH THE PREMATURE FAILURE OF THE TRANSMISSION. ALTHOUGH THE VEHICLE IS 10 MODEL YEARS OLD IT HAS BEEN CAREFULLY DRIVEN LESS THAN 60,000 MILES. MOST OF THE MILES ARE HIGHWAY MILES AS THIS IS OUR SECOND CAR AND IS USED PRIMARILY FOR DRIVING TRIPS. IT IS GARAGED DURING INCLEMENT WEATHER. HAS BEEN SERVICED ONLY BY A LEXUS DEALER SINCE NEW. IT IS MY CONCERN THAT LEXUS HAS PROVIDED ME WITH A DEFECTIVE PRODUCT THAT FAILED AFTER 59,000 MILES THROUGH NO FAULT ON MY BEHALF. BECAUSE THE CAR EXCEEDED THE YEARS OF THE WARRANTY SITTING IN A GARAGE NOT BEING USED SHOULD NOT BE THE DECIDING FACTOR. I REQUEST YOUR ASSISTANCE TO HAVE LEXUS CORRECT A DEFECTIVE TRANSMISSION THAT HAS NOT BEEN USED FOR THE 70,000 MILES THAT SHOULD BE THE CONTROLLING FACTOR NOT THE AMOUNT OF TIME THE VEHICLE WAS ONLY LIGHTLY USED AND CAREFULLY MAINTAINED

THE DOORS DONT LOCK OR THEY LOCK ONLY ON DRIVER SIDE OR THEY GET UNLOCKED RIGHT AWAY, THIS IS SAFETY ISSUE. I HAVE TAKEN TO DEALERSHIP BUT SAME ISSUE AFTER THAT,THIS HAS BEEN HAPPENING FOR A LONG TIME.