LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 LEXUS RX
    - DOVER, NH

    THE HEAT CONTROL ON THE DRIVER'S SIDE ABRUPTLY BEGAN TO STAY ON LAST WEEK. I BELIEVE I NOW SMELL A CHEMICAL ODOR ISSUING FROM THE FRONT OF THE CAR.

    Source: NHTSA WEB SITE
  • 2007 LEXUS IS
    - DUBLIN, OH

    TL* THE CONTACT OWNS A 2007 LEXUS IS. THE CONTACT STATED THAT THE DASHBOARD HAD MELTED AND EXHIBITED CRACKS. THE CONTACT WAS CONCERNED THAT THE FRONT DRIVER AND FRONT PASSENGER SIDE AIR BAGS MAY NOT DEPLOY PROPERLY DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE MECHANIC ADVISED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE DASHBOARD WAS NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 103,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 LEXUS RX350
    - BRIARWOOD, NY

    TL* THE CONTACT OWNS A 2019 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT LEXUS OF QUEENS (LOCATED AT 40-40 NORTHERN BLVD, LONG ISLAND CITY, NY 11101, (833) 457-3255) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *JS

    Source: FORWARDED FROM A CONGRESSIONAL OFFICE
  • 2007 LEXUS LS
    - ALBUQUERQUE, NM

    TL* THE CONTACT OWNS A 2007 LEXUS LS460. THE CONTACT STATED A STRONG ODOR OF FUEL EMITTED THROUGH THE VEHICLE VENT INTO THE CABIN. THE CONTACT BECAME AWARE OF THE ODOR WHEN ATTEMPTED TO DRIVE OR WHEN THE VEHICLE WAS IN IDLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALERSHIP WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 158,000.*LN*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 LEXUS ES
    - NASHVILLE, TN

    LEXUS 22019 ES 350 HAS FUEL PUMP RECALL ISSUE. NO SOLUTION. POSES A REAL HAZARD IF DRIVING WITH FAMILY AND FUEL SUPPLY SHUTS OFF AND TRAVELLING 70 ON INTERSTATE AND CAR STOPS AND VEHICLE (TRAILER TRUCK ) CAN NOT STOP AND PLOWS INTO YOUR REAR END KILLING ALL FAMILY MEMBERS AND LEAVING YOU CRIPPLE. WHY IS IT TAKING LEXUS TILL MARCH (PER THEIR WEBSITE) TO EVEN GET OUT A LETTER ON THIS. MY VEHICLE VIN HAS BEEN IDENTIFIED AS ONE THAT IS ON RECALL LIST. WHY IS THIS PUTTING MYSELF AND MY FAMILY IN IMMEDIATE DANGER? WHY IS THE GOVERNMENT NOT FORCING LEXUS TO REMEDY THIS IMMEDIATELY?

    Source: NHTSA WEB SITE
  • 2011 LEXUS CT
    - BEAVERTON, OR

    LEXUS IS AWARE OF A SAFETY ISSUE THAT HAS CAUSED FIRES DUE TO AN IMPROPER WIRING HARNESS INSTALLED ON TOYOTA PRIUS AND LEXUS CT200H VEHICLES. I ASKED FOR THIS TO BE COVERED UNDER THE WARRANTY ENHANCEMENT PROGRAM (I WAS NOT MADE AWARE OF THE EXISTENCE OF IT TILL VERY RECENTLY, BUT IT EXPIRED IN OCTOBER 2019). THEY REFUSED, CITING THE FACT THAT I DID NOT SPEND ENOUGH MONEY WITH LEXUS TO SERVICE THE VEHICLE. NOW, EVEN AFTER LIGHTBULB AND FUSE REPLACEMENT, THE LOW BEAM HEADLIGHTS IN THE VEHICLE ARE INOPERABLE.

    Source: NHTSA WEB SITE
  • 2015 LEXUS RX350
    - BLUE RIDGE, GA

    TL* THE CONTACT OWNS A 2015 LEXUS RX350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD HESITATE TO ACCELERATE WHEN PRESSING THE ACCELERATOR PEDAL AND ON SEVERAL OCCASIONS THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LEXUS OF CHATTANOOGA (5800 LEE HWY CHATTANOOGA TN) HOWEVER THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 LEXUS ES
    - ANAHEIM, CA

    SINCE MAY OF 2019 MY CHECK ENGINE LIGHT HAS BEEN ON. THE OBD READER KEEPS DETECTING A TROUBLE CODE. WHEN MOVING BACK TO CALIFORNIA, I HAD TO REREGISTERED FOR CALIFORNIA LICENSE PLATES, TAGS, AND GET MY CAR SMOGGED WITH MY SMOG CERTIFICATION IN ORDER FOR ME TO COMPLETE REGISTRATION. I HAVE SPENT SO MUCH MONEY INTO MY CAR THAT IT'S AFFECTING ME FROM GETTING TO WORK/ SCHOOL AND TAKING DRIVING MY DAUGHTER TO SCHOOL AS WELL. EVERY TIME I GET SOMETHING FIXED AND DRIVE THE MILES I'M SUPPOSED TO BE DRIVING, THAT CHECK ENGINE LIGHT COMES BACK ON WITH A TROUBLE CODE. THIS IS AFFECTING ME BECAUSE I'M UNABLE TO DRIVE MY CAR BECAUSE IT STILL WON'T PASS SMOG. IT'S BEEN GOING ON QUITE FOR SOME TIME.

    Source: NHTSA WEB SITE
  • 2018 LEXUS GX460
    - LOCUST VALLEY, NY

    THERE IS A THUD THAT OCCURS IN THE DRIVE TRAIN WHEN ACCELERATING FROM A STOP, OR ACCELERATING FROM A ROLL. THE DEALER SAID ITS NORMAL, BUT IT CANNOT BE NORMAL. IT IS A LITERAL THUD. I HAVE HEARD THIS THUD COUNTLESS TIMES OVER THE LAST YEAR SINCE WE BOUGHT THE CAR. I HAVE ALSO READ ON MANY FORUMS THAT OTHER PEOPLE HAVE THIS SAME ISSUE.

    Source: NHTSA WEB SITE
  • 2019 LEXUS NX300
    - HAYWARD, CA

    AFTER READING THE RECALL FOR 2019 NX300, I REALIZED IT COULD BE TRUE. A WEEK AGO I WAS DRIVING ON FREEWAY AT ABOUT 55 MPH, DECIDED TO CHANGE THE LANE TO MY RIGHT WHICH WAS DEFINITELY GETTING IN-FRONT OF ANOTHER CAR WHICH MAY HAVE HAD BEEN @ 55MPH AND COUPLE CARS BEHIND ME. BEST OPTION WAS TO ACCELERATE SO I COULD BE IN THE NEXT LANE QUICKLY AND SAFELY - GUESS WHAT...IT TOOK A WHILE FOR MY CAR TO PICK UP THAT IMMEDIATE ACCELERATION TO THE RIGHT LANE. I ENDED UP SLOWING DOWN THE CAR WHO DEFINITELY MUST HAVE APPLIED BRAKE. I SURE HAD A GOOD GAP WHEN I WAS TRYING TO CHANGE LANE. I WAS SCARED AT THAT MOMENT - NOW I'M CONFIDENT THERE'S SOMETHING WRONG. DARN IT, I SPENT A GOOD AMOUNT OF MONEY FOR THIS LUXURY CAR BUT I'M DRIVING EVERYDAY WITH A DISCOURAGING FEAR OF 'NOT TO CHANGE LANE'.

    Source: NHTSA WEB SITE