LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 LEXUS IS
    - GULFPORT, MS

    MY 2012 LEXUS IS250 HAS STICKY DASHBOARD AND DOOR PANELS. THE DASH IS WET WITH A STICKY LIKE SUBSTANCE WHICH ALSO CAUSES A GLARE AND STAINS ANYTHING THAT TOUCHES THE SURFACE. THE DOOR PANELS ARE PEELING HORRIBLY AND EXTREMELY SOFT TO TOUCH. BUMPING YOUR FINGER ON THE DOOR PANEL LEAVES FRAGMENTS OF THE DOOR PANEL UNDER YOUR NAILS. ALSO ANY PART OF THE DASH AS WELL. THIS DRAMATICALLY DROPS THE APPEARANCE OF THE INTERIOR AND IS A MUST FIX. I DON'T UNDERSTAND WHY THEY ONLY DID THE RECALL ON 06-08. IT WAS LIKE SUCH WHEN I BOUGHT THE CARE IN 2018 WITH 59K MILEAGE.

    Source: NHTSA WEB SITE
  • 2006 LEXUS GS
    - ROSWELL, GA

    REAR VIEW MIRROR REFLECTION IS DEGRADING AND CAUSING POOR VISIBILITY, THEREFORE AFFECTING SAFETY AND RESALE VALUE OF VEHICLE. LEXUS ISSUED A TSB 0186-09 BUT NO RECALL. IT IS A $2000 REPAIR. WE HAVE OWNED 5 LEXUS VEHICLES, 3 PURCHASED NEW, AND ONLY THE 2006 GS 300, PURCHASED NEW, IS EXHIBITING THIS ISSUE. THIS IS AN ISSUE THAT HAS BEEN REPORTED BY OTHERS.

    Source: NHTSA WEB SITE
  • 2012 LEXUS ES
    - HOLLYWOOD, FL

    LIGHT CAN ON AND OFF 12/20/2019 WHEN I WAS DRIVING, I PULL INTO PARKING LOT AND CUT OFF ENGINE...WAITED A FEW MINUTES AND STARTED CAR BACK UP IT WENT AWAY, THE NEXT DAY 12/21/2019 WHEN I STARTED UP MY CAR IT CAME ON WHILE STILL PARK AND STAY ON, NOT A GOOD FEELING .

    Source: NHTSA WEB SITE
  • 2017 LEXUS RX350
    - BRASELTON, GA

    VEHICLE ROLL OVER DRIVER AFTER BEING PLACED IN PARK AT THE RESIDENCE CAUSING FATAL INJURIES. DRIVER REVERSED OUT OF GARAGE AND EXITED VEHICLE. INSPECTION AT THE SCENE BY THE SHERIFF'S OFFICE REVEALED THE VEHICLE WAS IN PARK BACKED AGAINST SOME TREES. THIS VEHICLE IS EQUIPPED WITH A AUTOMATIC TRANSMISSION AND A AUTOMATIC EMERGENCY BRAKE. THE GEAR SHIFT LEVER CAN BE PLACED BETWEEN PARK AND REVERSE AND NOT MOVE. IF THE GEAR SHIFT LEVER IS MOVED SLOWLY FROM DRIVE TO PARK OR REVERSE TO PARK THE AUTOMATIC EMERGENCY BRAKE DOES NOT ENGAGE THIS CONDITION IS VERY DANGEROUS.

    Source: NHTSA WEB SITE
  • 2012 LEXUS CT
    - WYLIE, TX

    I EXPERIENCE THE ENGINE HAVE BURN SO MUCH OIL BETWEEN SERVICE (10K MILES). I HAD CONTACT THE DEALERSHIP, AND THEY HAVEN'T CONTACTED ME BACK YET... THE OIL BURNING IS START WHEN MY CAR IS ABOUT 70K .... NOW MY VEHICLE IS 92K MILES I HAVE AT LEAST 3QZT BETWEEN SERVICE....

    Source: NHTSA WEB SITE
  • 2008 LEXUS RX350
    - CHESTERFIELD, VA

    TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT THE AUTOMATIC TRUNK DOOR CLOSED DOWN ON A FAMILY MEMBER WITHOUT WARNING. THERE WAS NO INJURY. THE FAILURE OCCURRED SEVERAL TIMES WITH THE TRUNK DOOR AUTOMATICALLY CLOSING WITHOUT WARNING. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT AT LEXUS OF RICHMOND (703 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804) 323-8000). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 109,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 LEXUS RX
    - ROWLETT, TX

    THE DASHBOARD IS BREAKING DOWN (MELTING) CAUSING IT TO BE EXTREMELY SHINY AND STICKY. AS WELL AS OMITTING A GAS WHICH HAS CAUSED A SEVERE GLARE ON THE INSIDE OF THE WINDSHIELD. THIS HAS MADE IT EXTREMELY DIFFICULT AND UNSAFE TO DRIVE AT NIGHT. LEXUS HAD MY VEHICLE IN SEPTEMBER OF 2016 TO FIX AN OIL HOSE RECALL AND PURPOSELY DID NOT MAKE ME AWARE OF THE FAULTY DASHBOARD ISSUE,( SAID THEY DIDN'T HAVE TO) THEREFORE, I MISSED THE WINDOW TO HAVE THIS REPAIRED AT THEIR EXPENSE. LEXUS REFUSES TO MAKE THIS ISSUE A RECALL WHICH HAS AFFECTED THOUSANDS OF VEHICLES.

    Source: NHTSA WEB SITE
  • 2003 LEXUS RX
    - PLYMOUTH, MN

    MY SON WAS INVOLVED IN A HEAD-ON CRASH RESULTING IN BOTH VEHICLES BEING TOTALED. THE DRIVER OF THE OTHER VEHICLE RECEIVED MINOR INJURIES FROM HIS AIR BAG. MY SON HOWEVER PUNCHED HIS HEAD THROUGH THE WINDSHIELD RESULTING IN SIGNIFICANT INJURY TO HIS HEAD AND FACE. BOTH AIRBAGS DEPLOYED, AND HE WAS WEARING HIS SEAT BELT. IT IS MY BELIEF THAT THE SEAT BELT DID NOT LOCK CORRECTLY UPON IMPACT

    Source: NHTSA WEB SITE
  • 2009 LEXUS IS
    - CLEARFIELD, UT

    IT HAS A FEW PROBLEMS IT ACCELERATES AT TIMES IT HAS AIRBAG RECALL AND UNSTABLE TO DRIVE AT TIMES BRAKES LOCK UP OR TOUCHY WHEN PUSHED. JUST PURCHASED RECENTLY FROM DEALER ALSO WAS STOLEN TWICE BEFORE

    Source: NHTSA WEB SITE
  • 2015 LEXUS GS 350
    - BELMONT, NC

    2015 LEXUS GS-350 F-SPORT. 71,348 MILES THE AUDIO AND ENTERTAINMENT SYSTEM IN THE DASH BOARD. ALL RADIO SPECKERS AND SOUND EFFECTS FEED BACK TONES. THIS HAS HAPPENED WHILE "STATIONARY, IN MOTION, CITY STREET, AND HIGHWAY. THE AUDIO RADIO, SAT, CD OR BLUETOOTH AND NAVIGATION ON-SCREEN FEEDBACK TONES DISAPPEAR. OPTIONS TO ADJUST BASS,TREBLE OR ECT IS GREYED OUT AND LOST. THE POINT PAD ALSO LOOSES SOUND FEEBACK. THIS HAS HAPPEND NOW TWICE THIS YEAR. CHECKED ALL FUSES AND THEY ARE GOOD. UNPLUGGED AMP IN TRUNCK AND WORKED THE 3RD TIME BUT NOT THE FIRST 2. THIS AUDIO SYSTEM IS NOT MARK L. I BELIVE IT IS JBL? OR PIONEER? THE VEHICLE HAS NAVIGATION, ETC.

    Source: NHTSA WEB SITE