LEXUS Complaints
View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 LEXUS RX350- LAKELAND, FL
BLIND SPOT MONITORING ON PASSENGER SIDE ONLY WORKS ABOUT 50% OF THE TIME. DRIVER'S SIDE IS FINE. SYSTEM ON PASSENGER SIDE DOES NOT REGISTER OR "SEE" ABOUT HALF OF THE VEHICLES WHEN OVERTAKING OR BEING OVERTAKEN.
Source: NHTSA WEB SITE -
2016 LEXUS RX350- MILTON, MA
AFTER REPLACING BATTERY, THE GPS, AUDIO SYSTEM, HEAT CONTROLS, (ENTIRE DISPLAY IS BLANK) THE DEALER SAID THEY DON'T KNOW WHAT HAPPENED. THERE ARE NUMEROUS IDENTICAL COMPLAINTS ON-LINE HAVING THE SAME ISSUE..
Source: NHTSA WEB SITE -
2016 LEXUS RX350- DISTRICT HEIGHTS, MD
PASSENGER WIPER WAS MAKING A LOUD KNOCKING SOUND AND HITTING THE HOOD. LEARNED THAT THE ARM WAS BENT, CAUSING THE WIPER TO HIT THE INTERIOR OF THE HOOD AND HAS CAUSED PAINT TO RUB OFF ON THE HOOD.
Source: NHTSA WEB SITE -
2001 LEXUS ES- MANASSAS, VA
I WAS DRIVING FOR 2.5 HOURS FROM VIRGINIA TO WEST VIRGINIA AND 3 OF MY 4 BRAND NEW TIRES WENT FLAT AT THE SAME TIME ON I81 NORTH. THEY WERE INSTALLED THE PRIOR SATURDAY AND I DROVE ON THE NEXT TUESDAY. THE TIRES ARE GOODYEAR ASSURANCE MAXLIFE, AND THEY WERE PROPERLY INFLATED. THE GOODYEAR TIRE SERVICE WHERE I WAS TOWED FOR REPLACEMENT TIRES SAID THERE ARE NO PUNCTURES ON THE TIRES, WHICH I STILL HAVE. I DO NOT RECALL HITTING ANYTHING,
Source: NHTSA WEB SITE -
2018 LEXUS RX350- HELLERTOWN, PA
I GOT INTO ACCIDENT AND NO AIRBAG DEPLOYED EVEN AT HIGH IMPACT AND OTHE OTHE VEHICLE FLIPPED OVER.
Source: NHTSA WEB SITE -
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2013 LEXUS ES350- ORMOND BEACH, FL
TL* THE CONTACT OWNS A 2013 LEXUS ES350. WHILE DRIVING APPROXIMATELY 40 MPH, AN EXPLOSION LIKE SOUND WAS HEARD. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE SUN ROOF HAD SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 LEXUS RX HYBRID- TUJUNGA, CA
TL* THE CONTACT OWNS A 2006 LEXUS RX400H. WHILE DRIVING, THE BRAKE PEDAL BECAME VERY DIFFICULT TO DEPRESS AND VIBRATED WHILE BEING DEPRESSED TO THE FLOORBOARD. ALSO, THE BRAKE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT STATED THAT SHE WAS ABLE TO DRIVE 30 MPH TO LEXUS OF GLENDALE (1221 S BRAND BLVD, GLENDALE, CA 91204, (818) 507-1300) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 1911142372. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 LEXUS LS- COLUMBIA, SC
MY BRAKES HAVE BEEN MAKING A CLICKING AND TAPPING SOUND. THEY ALSO FEEL SPONGY AND HARD TO STOP THE CAR. I WAS DRIVING HOME AND THE DASH LIGHTS "BRAKE MALFUNCTION" CAME ON. I CONTINUED TO MY HOUSE AND UPON ENTERING MY DRIVEWAY, THE BRAKES SEEMED TO HAVE DIFFICULTY STOPPING THE CAR. UPON RESEARCHING THE PROBLEM AND CONTACTING LEXUS COORPORATION, IT IS A KNOWN DEFECT WITH THE BRAKE ACTUATOR. I FEEL THAT THE BRAKE SYSTEM OF A VEHICLE IS CONSIDERED A SAFETY ISSUE. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) HAS A LEGISLATIVE MANDATE UNDERTITLE 49 OF THE UNITED STATES CODE, CHAPTER 301, MOTOR VEHICLE SAFETY, TO ISSUE FEDERAL MOTOR VEHICLE SAFETY STANDARDS (FMVSS) AND REGULATIONS TO WHICH MANUFACTURERS OF MOTOR VEHICLES AND ITEMS OF MOTOR VEHICLE EQUIPMENT MUST CONFORM AND CERTIFY COMPLIANCE. THESE FMVSS ARE REGULATIONS WRITTEN IN TERMS OF MINIMUM SAFETY PERFORMANCE REQUIREMENTS FOR MOTOR VEHICLES OR ITEMS OF MOTOR VEHICLE EQUIPMENT. THESE REQUIREMENTS ARE SPECIFIED IN SUCH A MANNER THAT THE PUBLIC IS PROTECTED AGAINST UNREASONABLE RISK OF CRASHES OCCURRING AS A RESULT OF THE DESIGN, CONSTRUCTION, OR PERFORMANCE OF MOTOR VEHICLES AND IS ALSO PROTECTED AGAINST UNREASONABLE RISK OF DEATH OR INJURY IN THE EVENT CRASHES DO OCCUR.
Source: NHTSA WEB SITE -
2016 LEXUS IS F- ADDIS, LA
I HAD A GRAND MAL SEIZURE WHILE DRIVING AND ACCELERATED VERY QUICKLY WHEN MY FOOT LOCKED DOWNWARD ON THE GAS AND MY TWELVE YEAR OLD DAUGHTER HAD TO GRAB STEERING WHEEL AND TURN US INTO A LIGHTPOLE TO AVOID DRIVING STRAIGHT INTO A BRICK WALL. FULL FRONTAL DAMAGE AT AN EXCESSIVE SPEED IN WHICH THE LIGHTPOLE ALMOST CUT THE CAR IN HALF AND NOT A SINGLE AIRBAG DEPLOYED!! CAR IS A COMPLETE TOTAL LOSS AND NO AIRBAGS DEPLOYED FRONT OR BACK, DRIVER OR PASSENGER. LOTS OF INJURIES.
Source: NHTSA WEB SITE -
2002 LEXUS SC- JACKSONVILLE, FL
LEXUS HAS EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM AIRBAG RECALL REPLACEMENT
Source: NHTSA WEB SITE