LEXUS Complaints

PLEASE SEE IMAGES. WITHOUT WARNING ON THIS NEWS 2019 LEXUS IS 300 WITH APPROXIMATELY 2,000 MILES ON IT THE LEFT REAR FRONT TIRE LITERALLY CAME OFF THE VEHICLE WHILE TRAVELING SOUTH AT LEGAL HIGHWAY SPEED ON I-95 NEAR BOYNTON BEACH, FLORIDA. THE TIRE COMPLETELY BLEW UP OFF THE VEHICLE AND THE VEHICLE SLAMMED ONTO THE GROUND IN A VERY DANGEROUS MANNER, CAUSING SMOKE AND WHAT LOOKED LIKE A FIRE. THE VEHICLE SWERVED OFF THE SIDE OF THE FREEWAY AND 2 PASSENGERS EXITED QUICKLY FROM THE VEHICLE AND FLORIDA HIGHWAY PATROL WAS CALLED.PLEASE SEE PHOTOS AND THERE IS ALSO VIDEO TOO LARGE TO ATTACH AMD NEWS VIDEO STORY AS WELL. IT IS TOO LARGE TO ATTACH. WE WILL BE HAPPY TO PROVIDE ALLL MATERIALS. THE DEALERSHIP HAS OFFERRED TO REPLACE THE DEFECTIVE TIRE. THEY CLAIM THEY DO NOT KNOW WHAT CAUSED THE FAILURE, EVEN AFTER AN ENGINEER CAME OUT. THERE IS $2300 OF DAMAGE TO THE CAR ACCORDING TO JM LEXUS AS A RESULT OF THE FAILURE AND THERE WERE INJURIES. WE ASKED LEXUS TO REPORT THIS TO YOUR OFFICE, BUT WE HAVE BEEN UNABLE TO GET AN ANSWER AS TO WHETHER THAT WAS DONE. AFTER RESEARCH WE FOUND A NUMBER OF SIMILAR COMPLAINTS ABOUT THIS TIRE AND THESE VEHICLES.

TL* THE CONTACT OWNS A 1998 LEXUS GS300 EQUIPPED WITH DEXTERO TOURING DTR1 TIRES, SIZE: 21560R16 95H (NA). THE CONTACT STATED THAT THE VEHICLE BEGAN TO SHAKE WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TWO FRONT TIRE SIDEWALLS WERE CRACKED FROM THE INSIDE. THE CONTACT PURCHASED THE TIRES AT WALMART. THE CONTACT REPLACED THE TIRES AT HIS OWN EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 235,000. THE VIN WAS UNKNOWN.

I AM EXPERIENCING AN ANTI LOCK BRAKES ACTUATOR FAILURE. UPON STARTING THE VEHICLE IT GIVES THE WARNING "STOP THE VEHICLE AND CONTACT A DEALER". THE EXTENDED WARRANTY IS LIMITED BY MILEAGE AND YEARS. BEING A KEY SAFETY COMPONENT IN VEHICLE OPERATION, I AM REQUESTING THIS ISSUE BE CONVERTED INTO A RECALL.

PNEUMATIC CYLINDERS DESIGNED TO HOLD TRUNK OPEN FAILED CAUSING TRUNK TO CLOSE WHEN IN USE ENDANGERING PERSON USING TRUNK

THE CAR HAD A MIND OF IT'S OWN WHEN I WAS BACKING OUT A PARKING SPOT IT WOULDN'T ALLOW ME TO PRESS DOWN THE BRAKE(LIKE THE ABS WAS FIGHTING ME) TO STOP BEFORE IT SHORTLY CRASHED INTO A CONCRETE PILLAR AND THEN WHEN I PUT IT IN DRIVE IT TOOK OFF ON ME AND CRASHED/STOPPED INTO A FENCE AGAIN WOULDN'T PRESS DOWN THE BRAKE TO ALLOW ME TO STOP IT BEFORE IT CRASHED INTO A GUARD RAILING/FENCE. I QUICKLY TURNED IT OFF AND BACK ON BEFORE TRYING TO BACK OUT OF THE CRASH AND IT ACTED FINE AFTER THAT. MY DEDUCTIBLE SOME HOW WAS $2,500 SO I'VE YET TO FIX IT BECAUSE OF THE OUTRAGEOUS PRICE SINCE THE ACCIDENT THE END OF OCTOBER OF 2018(TODAY'S DATE 7-9-2019) SINCE LEXUS WOULDN'T FOLLOW UP ON THIS WHEN I TRIED TO CONTACT THEM WHEN THIS ACCIDENT HAPPENED. I'M GOING TO HAVE TO DEFAULT ON THIS CAR SINCE IT'S JUST DEAD WEIGHT AND I CAN'T USE IT AS I ATTENDED IT TO BE MY RIDE SHARE CAR(LYFT, UBER, TURO) TO HELP MAKE ENDS MEET WITH MY SINGLE INCOME SINGLE PARENTHOOD HOUSEHOLD.

WHEN PUTTING THE VEHICLE IN REVERSE THE SIDEVIEW MIRRORS AUTOMATICALLY TURN IN AND DOWN PER LEXUS DEFAULT. PROBLEM IS YOU CANNOT OVERRIDE THE DEFAULT TO ADJUST THEM FOR A CLEAR VIEW TO THE REAR, WHICH MEANS EVERY TIME YOU BACK-UP YOU HAVE TO ADJUST THEM. THAT CREATES 2 SAFETY ISSUES: FIRST BEING SOMETIME I AM IN THE MIDDLE OF THE STREET TRYING TO ADJUST THE MIRROR TO I CAN BACK-UP, SECOND IF I DON'T I COULD POSSIBLE DAMAGE OR INJURE SOMETHING OR SOMEONE. I AM A RETIED TRACTOR-TRAILER OPERATOR, WAS ALSO INSTRUCTOR QUALIFIED IN THE MILITARY, AN ACCIDENT INVESTIGATOR IN THE MILITARY, AND HAVE OVER A MILLION MILES UNDER MY BELT. I SAY THIS SO YOU UNDERSTAND IF THIS WAS THE MILITARY I WOULD NOT LET ANY OF MY SOLDIERS OPERATE THIS VEHICLE WITH THE DEFAULT LEXUS HAS SET THE MIRRORS AT. I HAVE NOTIFIED LEXUS, BUT THEY ARE TAKING IT AS A DISSATISFIED CUSTOMER INSTEAD OF A SAFETY ISSUE AND THE POSSIBILITY OF THE MAJOR RAMIFICATIONS THIS COULD CAUSE (I.E. DAMAGE, INJURY, DEATH, ETC.) WHILE BACKING UP. THE PICTURE I AM SENDING IS TAKEN FROM HEAD HEIGHT LIKE I WAS LOOKING AT THE MIRROR, WHICH SHOWS WHAT I SEE EVERY TIME I PUT THE VEHICLE IN REVERSE.

TL* THE CONTACT OWNS A 2003 LEXUS GS300. WHEN THE VEHICLE WAS STARTED, THE ENGINE MADE AN UNUSUAL REVVING NOISE. IN ADDITION, THREE UNKNOWN WARNING INDICATORS ILLUMINATED AND DID NOT TURN OFF. ALSO, WHEN APPLYING PRESSURE TO THE BRAKE PEDAL, THE PEDAL STIFFENED, WHICH MADE IT DIFFICULT TO MAKE A COMPLETE STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 214,000.

INSIDE DOOR ELBOW REST IS VERY STICKY IN HOT DAYS AND GET DIRTY VERY EASY. I WILL BE WAITING FOR A RESPONSE. THANK YOU

TL* THE CONTACT OWNS A 2007 LEXUS ES350 EQUIPPED WITH KUMHO ECSTA LX PLATINUM TIRES, SIZE: 215/557R17 (NA). FOUR TIRES WERE PURCHASED NEW AND INSTALLED ON JUNE20,2016. WHILE DRIVING 70 MPH, THE TIRES BEGAN TO VIBRATE. THE DRIVER COULD BARELY STEER AND MAINTAIN CONTROL OF THE VEHICLE. THE FOLLOWING DAY, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INTERIOR BELT SLIPPED AND THREE OF THE FOUR TIRES WERE FAULTY. THE TIRES WERE NOT REPAIRED OR REPLACED. THE CONTACT PLANNED TO REPLACE THE TIRES THIS WEEK. TIRES WERE ROTATED BUT VIBRATION CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 94,500. THE VIN WAS UNKNOWN. *BF *JB *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

VENTILATED SEATS WHEN SELECT TO BE COLD THE BOTTOM PART ON BOTH IS COLD BUT THE BACK PART BECOME REALLY HOT ON BOTH SEAT WITH NO REASON