LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 LEXUS GX470
    - BALTIMORE, MD

    TL* THE CONTACT OWNS A 2008 LEXUS GX470. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME UNSTABLE AND SWAYED BACK AND FORTH. THE VEHICLE WAS TAKEN TO TOWSON LEXUS (1040 YORK RD, TOWSON, MD) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 LEXUS LS460
    - AUSTIN, TX

    I PUT MY 2 YEAR OLD IN THE CAR SEAT, STRAPPED HER IN, PUT MY BAG (WITH THE KEY FOB) ON THE BACKSEAT AND AFTER VISUALLY CONFIRMING THAT THE DRIVERS DOOR IS UNLOCKED CLOSED THE BACK DOOR WITH MY CHILD INSIDE. IN THE TIME IT TOOK ME TO WALK AROUND THE CAR TO THE DRIVER'S SEAT ALL FOUR DOORS SOMEHOW LOCKED DOWN. WITH BOTH THE KEY FOB AND MY CHILD INSIDE THE CAR; IN THE MIDDLE OF THE SUMMER IN TEXAS. LEXUS IS SUPPOSED TO HAVE A SAFE LOCK FEATURE THAT PREVENTS THE CAR LOCKING WHILE KEYS ARE INSIDE BUT THIS CLEARLY FAILED. LUCKILY WE WERE PARKED IN A GARAGE AND MY HUSBAND WAS ABLE TO COME IN 20 MIN WITH THE SPARE KEY; OTHERWISE TIT WOULD HAVE BEEN MUCH WORSE.

    Source: NHTSA WEB SITE
  • 2004 LEXUS RX330
    - HOUSTON, TX

    TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNKNOWN RECALL. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER: POL14-03 (CRACKED DASHBOARD). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST SIDE LEXUS (12000 KATY FWY, HOUSTON, TX 77079, (281) 558-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 LEXUS RX330
    - HOUSTON, TX

    TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNKNOWN RECALL. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER: POL14-03 (CRACKED DASHBOARD). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST SIDE LEXUS (12000 KATY FWY, HOUSTON, TX 77079, (281) 558-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 LEXUS GS430
    - ORLANDO, FL

    TL* THE CONTACT OWNS A 2006 LEXUS GX43, EQUIPPED WITH NEXEN TIRES N5000 245/40/R18 XL. WHEN THE TRAFFIC LIGHT CHANGED TO GREEN AND TRAVELING APPROXIMATELY 15 MPH, THE PASSENGER SIDE FRONT TIRE BLEW UP. THE CONTACT LOST CONTROL OF THE VEHICLE AND WENT OVER A SIDEWALK AND DAMAGED THE REAR PASSENGER SIDE TIRE. THE VEHICLE WAS DRIVEN TO THE DEALER LEXUS OF WINTER PARK, 305 N SEMORAN BLVD, WINTER PARK, FL 32792, THEY REPLACED THE FRONT AND REAR PASSENGER SIDE TIRES. THE TIRES WERE AFTERMARKET ITEMS, THEY WERE NOT OEM. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 10,000 AND THE VEHICLE FAILURE MILEAGE WAS 151,000.

    Source: NHTSA WEB SITE
  • 2007 LEXUS LS
    - ROGERS, AR

    MY 2007 LS460 LEXUS WITH 100K MILES HAS A FAILED BRAKE ACTUATOR ASSEMBLY ASCERTAINED BY A LEXUS AND TOYOTA DEALER. THIS WAS A CONFRONTED PROBLEM BY TOYOTA FOR FAILURE OF THE O RINGS WITHIN THE ASSEMBLY. THE ACTUATOR ABRUPTLY WENT OUT WHILE ON THE HIGHWAY AT 70MPH CAUSING BRAKE FLUID TO NOT GO TO THE RIGHT CALIPERS. THERE IS A RECALL FOR 150 K MI OR 10 YEARS, WHICHEVER OCCURS FIRST. HOWEVER. MY LEXUS WAS OUT OF WARRANTY IN MAY, 2018 AND THEY WILL NOT OFFER ANY HELP WHATSOEVER BECAUSE MY WARRANTY EXPIRED APROX. 1 YEAR AGO.

    Source: NHTSA WEB SITE
  • 2006 LEXUS IS 250
    - ONTARIO, CA

    SOLENOIDS IN MY CAR IS CAUSING MY CAR TO GO INTO LIMP MODE DUE TO THE FACT THAT LEXUS STATES TRANSMISSION FLUID NEVER NEEDS TO BE CHANGED IS NOW HAVING ME BUYING A NEW TRANSMISSION BECAUSE THE SOLENOIDS ARE BAD AND IS STUCK IN 3RD GEAR.

    Source: NHTSA WEB SITE
  • 2008 LEXUS IS 250
    - WEST MILFORD, NJ

    ENGINE CONSUMES ABOUT A QUART OF OIL EVERY THOUSAND MILES. TAIL PIPES FULL OF CARBON. SOMETIMES RUNS ROUGH

    Source: NHTSA WEB SITE
  • 2012 LEXUS CT
    - WYLIE, TX

    2012 LEXUS CT200H (NOW IS 84K MILES)IS BURNING BAD...I BEEN SEARCHING ON GOOGLE AND FIND OUT A LOT OF SIMILAR ISSUES ON CT200H BURNING OIL...I TRY TO CONTACT THE DEALERSHIP, BUT NO REPLY SO FAR...THE ENGINE STARTED BURNING OIL AT 60K MILES...

    Source: NHTSA WEB SITE
  • 2010 LEXUS RX350
    - KEENESBURG, CO

    MY FARM IS 1/2 MILE OFF WELD COUNTY ROAD 16 IN KEENESBURG COLORADO. THERE IS A GRAVEL DRIVE AROUND THE HOUSE TO A SHORT CONCRETE DRIVEWAY IN FRONT OF THE GARAGE. WHEN WE DRIVE ONTO THE CONCRETE PORTION, WE ARE ANGLED NORTH EAST TOWARD THE GARAGE DOOR AND HAVE TO BACK UP A SHORT DISTANCE TO HEAD THE CAR EAST TO ENTER THE GARAGE. WE DRIVE VERY SLOW THROUGH THE YARD AS WE HAVE ANIMALS TO WATCH OUT FOR AND MAKE A SLOW ENTRY TOWARDS THE CONCRETE DRIVEWAY. AS SHE TURNED AROUND THE HOUSE TOWARD THE DRIVEWAY THE CAR SEEMED TO BE GOING FASTER THAN NORMAL AND SHE TOOK HER FOOT OFF THE ACCELERATOR AND EASED ON THE BRAKE BUT THE CAR DID NOT SLOW AND SHE FELT THE ACCELERATOR WAS PULLING HER FORWARD FASTER THAN SHE WANTED. THE BRAKE PEDAL DID NOT SLOW THE CAR. THE CAR ANGLED ACROSS THE CONCRETE DRIVEWAY, NARROWLY MISSING THE CORNER OF THE GARAGE AND STRUCK A TREE ON THE NORTH SIDE OF THE HOUSE. THE IMPACT DID NOT DEPLOY THE AIR BAG AND MY WIFE HAD NO INJURY. HER SEAT BELT WAS FASTENED UNTIL SHE SHUT THE CAR OFF AND EXITED THE CAR. I NOTIFIED USAA MY INSURER AND LATER SPOKE TO SEVERAL MECHANICS ABOUT REPAIRS AND THE PROBLEM MY WIFE ENCOUNTERED JUST PRIOR TO THE ACCIDENT. ONE MECHANIC TOLD ME OF A REPORT OF A SITUATION MUCH LIKE THIS AND SAID TO CALL LEXUS AND SEE IF THERE HAD BEEN A RECALL ON THIS MAKE OF AUTOMOBILE. I CALLED A LEXUS DEALER IN FIRESTONE COLORADO. I GAVE THE VIN NUMBER TO HIM AND HE SAID HIS RECORDS SHOWED THIS MODEL YEAR HAD BEEN RECALLED FOR A PROBLEM WITH THE ACCELERATOR BUT NO RECORDS SHOWED REPAIRS WERE MADE. I TOLD HIM I PURCHASED THIS 2010 MODEL CAR IN 2016 AS A USED CAR AND HAD NO WAY OF KNOWING IF THERE HAD BEEN A RECALL. I HAVE NOT TAKEN THE CAR TO BE REPAIRED BUT AN ADJUSTER DID MAKE A REPORT YESTERDAY (THURSDAY JUNE 6). I HAVE NO RESULTS BUT THE ADJUSTER SAID THE DAMAGE WAS EXTENSIVE AND HE WAS A BIT SURPRISED THE AIRBAG DID NOT DEPLOY.

    Source: NHTSA WEB SITE