LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 LEXUS LX570
    - LEWISBURG, WV

    AIRBAG 'OFF INDICATOR STAYS ON CONSTANTLY. HAVE RECEIVED A RECALL NOTICE FROM LEXUS SAYING IT IS A SEAT BELT TENSION SENSOR AND TO BE PATIENT WHILE THEY PREPARE A REMEDY FOR THIS CONDITION. THE LIGHT CAME ON ONE DAY AND HAS REMAINED ON SINCE.

    Source: NHTSA WEB SITE
  • 2018 LEXUS NX300
    - LOS ANGELES, CA

    ABNORMAL, DRAGGING, NOISE THAT FEELS LIKE A BRAKE PROBLEM, COMING FROM FRONT DRIVER SIDE WHEN BRAKING IN STOP AND GO TRAFFIC - NOISE LOUDER WHEN ON DOWNGRADE ON WHEN THERE'S MORE PRESSURE.ALSO AT TIMES LOUD CLUNKING NOISE WHEN REVERSING AND APPLYING SERVICE BRAKE. DEALERSHIP SAYS ITS A NORMAL NOISE, THEY HAVE SAID THAT IT IS THE FUEL TANK AND THAT ITS FUEL MOVING AROUND. THIS ABNORMAL NOISE CAN BE HEARD AND FELT WHEN APPLYING BRAKES IN STEP AND GO TRAFFIC. AND AT OTHER TIMES. THIS HAPPENS AT ALL FUEL LEVELS, DUE TANK AT/1/2-3/4 AND 1/4 . ALSO WHEN VEHICLE HAS BEEN ON A STATIONARY POSITION AND YOU TURN STEERING WHEEL TO THE LEFT IT MAKES A CLUNKING SOUND, THIS ONLY HAPPENS ONCE AFTER CAR MOVED. THE DEALER SAYS ITS NORMA, HOW CAN I KNOW IF ITS TRUE, CAN IT BE A SAFETY CONCERN?

    Source: NHTSA WEB SITE
  • 2003 LEXUS ES300
    - TEMECULA, CA

    VIN: (XXXXXX) YEAR: 2003 MAKE: LEXUS MODEL: ES300 (XXXX) AIR/BAG BUSTING THRU DASH ( * NEED HELP ) (XXXX) YEAR: 2003 MAKE: LEXUS MODEL: ES300 AIRBAG IS BULGING -SEE PICTURES ELECTRICAL DRAIN ON THE BATTERY OFF AND ON SINCE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    Source: NHTSA WEB SITE
  • 2014 LEXUS ES HYBRID
    - WEST PALM BEACH, FL

    CPSC: THE CONSUMER STATED THAT THE SMART RIDE DEVICE CAUSED THE LIGHTS ON HIS DASHBOARD TO MALFUNCTION (ABS LIGHT, BRAKE LIGHT, ETC.). WHICH CAUSED HIM TO HAVE AN ACCIDENT IN HIS CAR. *DT *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 LEXUS ES 350
    - MERIDIANVILLE, AL

    THE POWER DOOR LOCK ON THE DRIVER'S SIDE STOPPED WORKING WITH THE KEY FOB. CAN ONLY LOCK AND UNLOCK BY USE OF ACTUAL KEY OR BY MANUALLY PUSHING DOOR LOCK. THE PASSENGER'S SIDE DOOR LOCK IS STARTING TO SHOW THE SAME SIGNS AS THE DRIVER'S SIDE DID BEFORE IT STOPPED WORKING COMPLETELY. SOMETIMES WILL WORK PROPERLY AND SOMETIMES IT WON'T.

    Source: NHTSA WEB SITE
  • 2009 LEXUS RX350
    - ROSEDALE, NY

    TL* THE CONTACT OWNS A 2009 LEXUS RX350. WHILE AT A FUEL STATION, THE CONTACT WAS ALERTED BY ANOTHER PERSON THAT THERE WAS OIL LEAKING UNDER THE VEHICLE. THE CONTACT HAD AAA TOW THE VEHICLE BACK HOME. THE VEHICLE WAS THEN TOWED TO LEXUS OF ROCKVILLE CENTRE (700 SUNRISE HWY, ROCKVILLE CENTRE, NY 11570, (516) 665-0166) WHERE IT WAS DETERMINED THAT A HOSE WAS LEAKING OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 92,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 LEXUS ES HYBRID
    - FRISCO, TX

    ON 6/3/2019 AT 12 NOON, IT HAS SUDDEN RUNAWAY ACCELERATION. WE HAD STOPPED ON THE CURB OUTSIDE OUR HOME AND THEN STARTED DRIVING SLOWLY IN EV MODE TURNING INTO OUR DRIVEWAY, AND ALL OF A SUDDEN, IT ACCELERATED HARD BY ITSELF, HIT ANOTHER CAR IN THE DRIVEWAY, AND THEN HIT THE CORNER OF THE HOUSE AFTER GOING OVER SOME SHRUBBERY. THERE WAS NO TIME TO HIT THE BRAKES; IT ALL HAPPENED SUDDENLY. THIS IS CLEARLY UNINTENDED RUNAWAY ACCELERATION, AND THIS MAKE/MODEL/YEAR NEEDS TO BE RECALLED BEFORE ANYONE GETS INJURED OR DIES. THIS IS SERIOUS

    Source: NHTSA WEB SITE
  • 2007 LEXUS IS
    - PEORIA, AZ

    TAKATA RECALL. I BOUGHT MY CAR ONLY TWO YEARS AGO AFTER MY FIRST LEXUS LASTED ME UPWARDS OF 350,000 MILES. KEEPING THIS IN MIND I FOUND MY 2007 IS250. I WAS AWARE AFTER BUYING THE CAR (BUT 2 DAYS OUTSIDE OF MY DEALERSHIP WARRANTY *FISHY*) ABOUT THE PASSENGER AIR BAG RECALL. THE DASHBOARD SITUATION IS HARSH. THERE IS A VERY CHEMICAL SMELL COMING FROM MY DASHBOARD, IT FEELS AND PEELS OFF LIKE THE FOAM UNDER IT. IT GETS RIPPED AND TORN TO SHREDS FROM VERY LITTLE FRICTION. I HAVE READ THAT SOME PEOPLE BECAME VERY CONGESTED AND ILL FROM THIS SMELL. IT IS VERY PUNGENT. NOW FOR MY ENGINE, THIS IS A BIG ONE. AS I WAS DRIVING, MY CAR STARTS TO MAKE A LOUD BUT HALLOW CLUNKING NOISE. FOR A LONG TIME I THOUGHT IT WAS MY BRAKES, SO WHEN I GOT THEM CHANGED IT WENT AWAY, FOR A LITTLE. NOW TODAY AS I WAS DRIVING MY CAR (WHICH IS AN AUTOMATIC) COMPLETELY STALLED IN HEAD ON TRAFFIC. LUCKY ME, IVE DRIVEN MANY MANUAL CARS SO I KNEW WHAT TO DO. WHEN I TURNED MY CAR BACK ON, IT HELD IDLE AT 4000 RPM. WHILE GOING 20 MPH IT HOLDS AT 5-6000 RPM. AS WELL AS MY MILES PER GALLON/TANK DROP DRAMATICALLY. WHILE THE CAR IS IN IDLE IN MY DRIVEWAY, IT SHAKES LIKE A FREEZING BABY THROWING A TEMPER TANTRUM.

    Source: NHTSA WEB SITE
  • 2010 LEXUS RX350
    - NIONVILLE, VA

    OIL COOLING LINE BLEW OUT! ALL OIL BLEW OUT OF ENGINE WITHIN MINUTES. I WAS STOPPED IMMEDIATELY WITH ENGINE WARNING AND HAD TO HAVE EMERGENCY TOW. THE REDESIGNED PART WAS ORDERED FROM LEXUS AT A COST PLUS SHIPPING OF $90. THE TOTAL REPAIR WAS $170. THIS IS A FAULTY PART WITH RUBBER LINE THAT HAS SINCE BEEN REDESIGNED ALL METAL--NO RUBBER. LEXUS HAS ACKNOWLEDGED THE DESIGN FLAW BUT NO RECALL.

    Source: NHTSA WEB SITE
  • 2006 LEXUS GS300
    - RICHMOND, TX

    MY CAR IS A 2006 LEXUS. IN 2018 I SHOWED THE LEXUS DEALERSHIP THE DAMAGE TO THE REAR VIEW MIRROR. I TOLD THEM MANY PEOPLE ONLINE HAVE SIMILAR ISSUES. THEY SAID THERE WERE NO RECALLS OR TSBS ISSUED FOR IT. I DID MY OWN RESEARCH AND FOUND OUT THAT IN 2016, LEXUS ISSUED A TSB BECAUSE THE REAR VIEW MIRROR HAS HAD PROBLEMS WHERE THE COLOR HAS BLACK SPOTS ON IT AND THE DRIVER IS UNABLE TO SEE THROUGH THE MIRROR. THE TSB IS L-SB-0043-16 AND WEBLINK IS HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2016/SB-10084333-5448.PDF. I PRINTED THIS OUT AND TOOK IT TO THE DEALERSHIP TODAY. THEY SAID MY CAR WAS OUT OF WARRANTY. I EXPLAINED THE TSB WAS ISSUED 10 YEARS AFTER MY CAR WAS MANUFACTURED SO OFCOURSE THE CAR WOULD BE OUT OF WARRANTY BUT THE MIRROR SHOULD BE REPAIRED BUT THEY REFUSED TO ACKNOWLEDGE THE DATE OF THE TSB AND WOULD NOT REPAIR THE MIRROR.

    Source: NHTSA WEB SITE