LEXUS Complaints

PASSENGER SIDE AIRBAG SEAL IS BROKEN ON DASH AND APPEARS AS IT COULD INFLATE AT ANY MOMENT. NO ACCIDENTS TO CAUSE THIS.

THE RED PLASTIC HOUSING THAT THE TAILLIGHT IS IN IS MELTED, THE LIGHTS ARE STILL WORKING, BUT THE RED PLASTIC AROUND THE BULB HAS MELTED ON BOTH THE RIGHT AND LEFT REAR BRAKE LIGHTS

TL* THE CONTACT OWNS A 2019 LEXUS RX350. WHEN IT RAINED, WATER ENTERED THE VEHICLE AND CAUSED THE PARK ASSIST SYSTEM TO MALFUNCTION. THE INSTRUMENT PANEL ILLUMINATED AS IF THE VEHICLE WAS ABOUT TO REAR END THE PRECEDING VEHICLE AND THE "LEXUS PARK ASSIST NOT AVAILABLE" INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LEXUS OF GREENVILLE (864-551-2359, LOCATED AT 2660 LAURENS RD, GREENVILLE, SC 29607) WHERE IT WAS DIAGNOSED THAT THERE WAS A DESIGN FLAW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HAD TWENTY-FOUR HOURS TO CALL THE CONTACT BACK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TRADED IN A 2018 MODEL FOR THE CURRENT VEHICLE DUE TO THE SAME FAILURE. THE FAILURE MILEAGE WAS 980.

I HAVE BOUGHT THIS CAR 3 WEEKS AGO AND IT WAS 75K MILE AND ORIGINALLY HAD 151K MILES ACCORDING TO THE REPORT OFF THE LEXUS WEBSITE.

I HEARD THAT THERE WAS A RE- CALL ALSO MY ROOF MAKES A NOISE WHEN O DRIVE OVER 70 -80 MILES AND THAT NOT NORMAL I GOT THE CAR USED SO IM NOT SURE IF THERE IS WARRWNTY BUT MY CAR ONLY HAS 63000 MILES

THE VEHICLE WAS STARTED AND IN PARK IN A FLAT LOT. WHEN I SHIFTED TO REVERSE, IT DID NOT ENGAGE/ROLL BACK. AS I APPLIED PRESSURE TO THE ACCELERATOR NOTHING HAPPENED UNTIL A IT SUDDENLY CLUNKED AND LURCHED BACK. I PUT IT BACK IN PARK AND THEN IT REPEATED THE SAME SYNPTOM. THE TRANSMISSION HAS NOW BEGUN TO WHINE AND THERE IS RUMBLING AND JERKILY BETWEEN ROUGH SHIFTS ON THE STREETS AND HIGHWAY. AFTER HEARING AND READING NUMEROUS HORROR STORIES OF THESE TRANSMISSION PROBLEMS, AND HOW THEY HAVE SUDDENLY GONE OUT OR LOCKED UP AT HIGHWAY SPEEDS, I'M SURE THIS IS A PROBLEM LEXUS HAS KNOWN ABOUT AND IS DEFECTIVE, ESPECIALLY SINCE IT REPRESENTS MORE THAN 70% OF THE NTHSAS PUBLISHED COMPLAINTS ON THIS VEHICLE. THERE SHOULD BE AN INVESTIGATION INTO THIS. THE SUDDEN UNRELIABILITY OF THIS TRANSMISSION AND IT'S POTENTIAL TO CAUSE HARM IS NOT A COINCIDENCE AMONG THESE MANY REPORTS. IF THIS WERE A BOEING MAX 8 PLANE IT'D BE OUT OF COMMISSION FOR A FAILURE LIKE THIS!

DRIVING DOWN THE HIGHWAY, ENGINE EXPELLED SMOKE AD STALLED TO STOP, CHECK ENGINE LIGHT CAME ON, STARTED IT UP WENT UP TO THE LIGHT STOPPED, PULLED THROUGH AND TURNED BACK AROUND, CAME BACK THREW LIGHT HEADING TOWARD MECHANICS, STALLED OUT AGAIN WITH A COUPLE OF PUFFS OF SMOKE BEHIND IT, CALLED MECHANIC, HE ASKED TO DRIVE IT IN, WOULDN,T START, SO HAD TOW TRUCK TOW A FEW MILES TO MECHANIC. AFTER MECHANIC CHECKED IT, I WAS TOLD ENGINE BLEW AD BOTH LEXUS PHONE NUMBERS TOLD ME IT WAS OUT OF WARRANTY AT 94,,000 MILES

TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT BOTH THE REAR AND FRONT DOOR LOCKS FAILED TO LOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. LEXUS OF CLEARWATER (27547 US HWY 19 N, CLEARWATER, FL 33761, (727) 231-1443) DIAGNOSED THAT THE DOOR ACTUATORS NEED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNKNOWN.

THE STEERING LOCK ACTUATOR FAILED IN THE LOCKED POSITION WHILE THE VEHICLE WAS STATIONARY. ALTHOUGH IN THIS INSTANCE THERE WAS NO SAFETY HAZARD, IT SEEMS POSSIBLE THAT THIS FAILURE COULD HAVE OCCURRED WHILE THE VEHICLE WAS IN MOTION, WHICH WOULD HAVE CAUSED THE STEERING TO LOCK AND CONSEQUENT LOSS OF CONTROL OF THE VEHICLE. I INFORMED LEXUS US ABOUT THIS FAILURE.

IMPACT WITH CONCRETE PILLAR. CAR WAS A TOTAL LOSS. DRIVER SUFFERED HEAD INJURY LEADING TO SEIZURE AND THREE BROKEN VERTEBRAE. AIRBAGS DID NOT DEPLOY.