LEXUS Complaints
View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 LEXUS IS 350- SAN FRANCISCO, CA
WHEN IT'S RAINING ,I TURN ON THE WIPER AT SLOW SPEED IT'S WORKING NORMAL FOR ABOUT 2 MIN THEN IT'S WILL STOP WORKING . I HAVE TO SWITCH IT ON HIGH SPEED ONLY. I ALMOST GOT IN TO ACCIDENT THAT DAY .IT'S HAPPEN MORE OFTEN NOW AND THEN . I DID BROUGHT THE CAR TO DEALER THEY SAID CAN'T DUPLICATE THE PROBLEM.
Source: NHTSA WEB SITE -
2004 LEXUS GX 470- ASHEVILLE, NC
THERE ARE MULTIPLE COMPLAINTS ON THE INTERNET AVAILABLE WITH THIS VEHICLE AND THE TRANSMISSION, TRANSFER CASE "ACTUATOR" REPLACEMENT PART # 36100-6D190, IS CRACKING AROUND 90,000 TO 100,000 MILES AND LEAKING OIL ON STREETS AND ANYWHRE YOU PARK. THE CAUSE IS FROM LEXUS SERVICE AT THE 100,000 MILE TUNE UP, IN MANY CASES, IF A OWNER HAS NEVER USED THEIR 4 WHEEL DRIVE, AND SERVICE ENGAGES 4 WHEEL DRIVE DURING SERVICE AND THEN CRACKING THIS DEFECTIVE PART THAT HAS NOT BEEN USED IN 10 YEARS. THAT WAS MY SITUATION, WHERE I DLEIVERED A PERFECT VEHICLE TO LEXUS OF GREENVILLE SC FOR 100,000 TUNE UP SERVICE, AND THE CAR WAS RETURNED TO ME LEAKING. IT WAS REPORTED IMMEDIATLY WITH NO RESULT TO FIX. $3500 PART. I HAVE HAD A FEW MEETINGS WITH LEXUS CORPORATE OVER THE PAST 2 YEARS TOO, CASE# 1706011926. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Source: NHTSA WEB SITE -
2019 LEXUS NX300- HILTON HEAD ISLAND, SC
THERE IS A REFLECTION ON THE INSIDE OF FRONT WINDOW SHIELD FROM THE SILVER TRIM THAT SURROUNDS THE DASHBOARD MEDIA SCREEN...IF THE SUN IS SHINING OR AT NIGHT THERE IS NO PROBLEM. THIS REFLECTION IS VERY ANNOYING AND TAKES ATTENTION AWAY FROM DRIVING SAFELY. I MENTIONED THIS TO AN EMPLOYEE AT THE DEALERSHIP AND HE REPLIED...YES I ALSO HAVE A NEW NX AND I SEE IT BUT IT DOESN'T BOTHER ME!! IT SURE BOTHERS ME.
Source: NHTSA WEB SITE -
2015 LEXUS GS 350- FEDERAL WAY, WA
I WAS DRIVING TO WORK TUESDAY MORNING ON NEW YEARS DAY AT 8:45 AM 1/1/2019. AS I WAS DRIVING DOWN THE RD, (NO OTHER CARS WHERE ON THE RD AT THE MOMENT) I HEARD A CRACKING SOUND, THEN NEXT THING I KNOW MY SUNROOF EXPLODED CAUSING ME TO SWERVE INTO THE OPPOSITE LANE OF TRAFFIC! I PULLED OVER AND GOT OUT OF MY CAR AND SURE ENOUGH MY SUNROOF WAS EXPLODED !!! WITH MY LUCK ITS NEW YEARS DAY AND NO ONE IS OPEN TO FIX IT, AND I LIVE IN RAINY WASHINGTON STATE.
Source: NHTSA WEB SITE -
2008 LEXUS LS460- SUWANEE, GA
SQUEAL NOISE WHEN PRESSING BRAKE PEDAL, COMING FROM BRAKE ACTUATOR. BLEEDING THE BRAKE DOES NOT HELP. EXPECT BRAKE FAILURE EVERY TIME I PUSH THE PEDAL. ANNOYING NOISE FROM SUCH EXPENSIVE VEHICLE.REALLY, LEXUS! THIS FAILURE AND UNHAPPY CUSTOMERS IS DISCUSSED ALL OVER LEXUS FORUMS, LEXUS KNOW ABOUT IT BUT PREFER NOT TO ACKNOWLEDGE IT!
Source: NHTSA WEB SITE -
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2006 LEXUS GX470- DUMONT, NJ
TL* THE CONTACT OWNS A 2006 LEXUS GX470. THE CONTACT STATED THAT THE BODY OF THE VEHICLE MOVED AROUND IN A CIRCULAR MOTION. WHENEVER THE VEHICLE DROVE OVER BUMPS IN THE ROAD, THE BODY TURNED WITH NO CONTROL. THE VEHICLE WAS CURRENTLY PARKED AT THE CONTACT'S SPOUSE'S HOME. THE CONTACT CALLED NORTHEAST MOTOR CARS (664 MARKET STREET, PATERSON, NJ 07513, (973) 345-7000), BUT THE OWNER CLOSED THE DEALER AND MOVED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS). THE FAILURE MILEAGE WAS 122,000. *DT CONSUMER STATED CAR IS STILL SITTING AT CONSUMER'S HOME. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 LEXUS IS 250- SOUTH ELGIN, IL
DASH AIRBAG LIGHT RANDOMLY TURNED ON. CAR WAS PARKED. AS SOON AS CAR WAS TURNED ON THE LIGHT LIT UP. LIGHT WAS NOT ON DAY BEFORE. TOOK TO LOCAL LEXUS DEALERSHIP AND HAD CODE SCANNED. DEALERSHIP INFORMED ME THAT MY CAR NEEDS A NEW DASH HARNESS AND REPAIR WOULD COST +$3,000 PLUS TAX FOR PART AND LABOR WHICH IS HALF OF WHAT THE CAR COSTS. ALSO TOLD ME THAT WHEN THE LIGHT IS ON NONE OF MY AIRBAGS WILL DEPLOY IN THE EVENT OF A COLLISION WHICH MAKES ME WORRIED TO DRIVE THE CAR, ESPECIALLY THIS TIME OF YEAR. LOOKED UP THE ISSUE ONLINE AND SAW IT IS A COMMON ISSUE WITH THESE CARS, BUT THERE IS NO TYPE OF RECALL FOR THE ISSUE WHICH IS UNUSUAL FOR SOMETHING THAT IS COMMON AND PUTS LIVES AT RISK.
Source: NHTSA WEB SITE -
2007 LEXUS ES350- MONTVILLE, NJ
DASHBOARD MELTED. WHILE DRIVING, CANNOT SEE THROUGH THE WINDSHIELD AS A RESULT OF THIS UNSAFE CONDITION.
Source: NHTSA WEB SITE -
2017 LEXUS RX HYBRID- RENTON, WA
I WAS TRAVELING ON INTERSTATE I - 5 IN PORTLAND, OREGON, AVERAGE SPEED OF 60 MILES PER HOUR WHEN MY BACK REAR TRUNK GLASS SHATTERED AND CONTINUE TO BREAK IN LITTLE PIECES. BECAUSE I WAS TRAVELING ON THE HIGHWAY , II RULED OUT ANY MALICIOUS ACT, JUST THE WINDOW SHATTERING FOR KNOW REASON.
Source: NHTSA WEB SITE -
2008 LEXUS RX350- APPLETON, WI
I WAS TOLD I NEED A NEW RACK & PINON DUE TO LEAKAGE WITH LESS THAN 92,000 MILES ON THE VEHICLE. I BOUGHT THE CAR USED JUST 2 YEARS AGO AND HAD ALL REGULAR MAINTENANCE RECORDS FROM PREVIOUS OWNER & DEALER SERVICE. HAVE HAD REGULAR SERVICE SINCE PURCHASING IT - WHICH IS HOW ISSUE WAS DISCOVERED. WILL COST OVER $1500 TO REPAIR. UPON DOING SOME INVESTIGATION ON-LINE, I SEE I AM NOT THE ONLY OWNER EXPERIENCING THIS IN UNDER 100,000 MILEAGES.
Source: NHTSA WEB SITE