LEXUS Complaints
View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 LEXUS IS- ROCKY MOUNT, NC
MY DASHBOARD HAS THAT TACKY GLOSSY SUBSTANCE ON IT AND CAUSES ISSUES WITH MY VISIBILITY. I HAVE TRIED TO REMOVE IT AND DULL IT SO THAT IT WOULD BE BETTER TO SEE, BUT I HAVE NOT HAD ANY SUCCESS.
Source: NHTSA WEB SITE -
2010 LEXUS HS 250 HYBRID- PENLLYN, PA
PULLING IN TO A PARKING SPOT, I APPLIED THE BRAKES AND THE BRAKES FAILED CAUSING THE CAR TO DRIVE THROUGH A FENCE, SMALL BUSH AND AN OUTDOOR STAIRCASE. MY SPEED WAS UNDER 10 MILES AN HOUR.
Source: NHTSA WEB SITE -
2007 LEXUS GS 350- EDEN, NC
CANNOT SEE OUT OF THE REARVIEW MIRROR DUE TO BACK STREAKS, THIS IS A KNOWN ISSUE WITH THIS VEHICLE, THIS SHOULD BE A SAFETY RECALL
Source: NHTSA WEB SITE -
2005 LEXUS RX330- CHICAGO, IL
HELLO, THIS COMPLAINT IS NOT OF LEXUS VEHICLE I OWN. I AM FILING THE COMPLIANT ABOUT THE FIRESTONE DESTINATION LE 2 TIRES I PURCHASED FROM LOCAL FIRESTONE STORE COUPLE YEARS AGAIN. I PURCHASE 5 TIRES INCLUDING A FULL SIZE SPARE. I DID FIRST TIRE ROTATION THIS MONTH AT THE SAME STORE LOCATION. THIS MORNING WHILE DRIVING ON THE HIGH WAY. THE BRAND NEW SPARE TIRE ROTATED TO THE REAR PASSENGER SIDE HAD A SUDDEN BLOW OUT. I ALMOST LOST CONTROL OF MY VEHICLE. BY THE TIME I STOPPED ON THE SHOULDER, ON SIDE OF THE TREAD WAS COMPLETELY SEPARATED FROM THE WALL. I THINK THE TIRE HAS MANUFACTURE DEFECT AND WOULD LIKE TO REPORT TO YOU. IN CASE THIS IS NOT AN ISOLATED PROBLEM THE MANUFACTURE SHOULD NOTIFY OTHER CUSTOMERS ABOUT THE PROBLEM.
Source: NHTSA WEB SITE -
2010 LEXUS HS 250 HYBRID- COUNCIL BLUFFS, IA
TAKATA RECALL: I'VE HAD 2 INCIDENTS WHERE ALL FOUR OF MY CAR WINDOWS WERE DOWN. ALSO MY MOONROOF WINDOW WAS OPEN. I ASSUME THEY WENT DOWN BY THEMSELVES. THE CAR WAS PARKED. I'D GO OUT TO MY CAR. MY CAR WAS LOCKED. I ALWAYS LOCK IT AND NOTHING APPEARED TO BE STOLEN OR BROKEN. THE FIRST INCIDENT HAPPENED AROUND THE TIME THERE WAS A RECALL ON THE CAR FOR POTENTIAL HYBRID SYSTEM FAILURE. I DIDN'T KNOW IF IT HAD TO DO SOMETHING WITH THAT BUT I TOOK IT INTO A LEXUS DEALERSHIP TO GET IT FIXED FOR THE RECALL. IT DIDN'T HAPPEN AFTER THAT AGAIN UNTIL DECEMBER OF 2018. SO BOTH TIMES I HAD LOCKED MY CAR, CAME BACK TO MY CAR EVENTUALLY, AND SAW MY WINDOWS WERE DOWN. DIFFERENT HEIGHTS. NOTHING WAS TAKEN OR BROKEN.
Source: NHTSA WEB SITE -
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2011 LEXUS CT- LA PALMA, CA
CAR SHAKES VIBRANTLY AND MAKES A RATTLING NOISE WHEN STARTING. DOES IT AT TIMES WHEN COMING TO A STOP ALSO. ENGINE LIGHT COMES ON. HAVE HAD EXHAUST MANIFOLD CHANGED AND TUNE UP BECAUSE SCANNER SHOW A MISFIRE ON A SPARK PLUG BUT NONE OF THOSE SEEMED TO FIX THE PROBLEM. IS THERE A RECALL ON THIS VEHICLE COMING SOON. EVERYTHING I'VE READ ON IT SEEMS LIKE EVERYONE IS HAVING SAME ISSUE. ALSO SOMETIMES IT WILL SPUTTER LIKE IT WANTS TO SHUT OFF ONCE IN A WHILE WHILE ON THE HIGHWAY.
Source: NHTSA WEB SITE -
2006 LEXUS GS300- KAPOLEI, HI
WHILE DRIVING ON A FREEWAY AT SPEED LIMIT MY VEHICLE STARTED LEANING TO THE LEFT AND PULLING TO THE RIGHT WITHOUT ME TURNING THE STEERING WHEEL OR MAKING ANY TURNS,WHICH ALMOST RESULTED IN A VEHICULAR ACCIDENT. SHORTLY AFTER MY WINDSHIELD WIPERS WENT OFF WITHOUT ME TURNING THEM ON AND MY GAS GAUGE WHICH AT THE TIME READ ABOUT 3/4 OF A TANK WENT DOWN TO ABOUT 1/8.
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- WAUNA, WA
TAKATA RECALL: LOCAL LEXUS DEALERSHIP IN TACOMA, WASHINGTON NOT WILLING TO REPAIR POTENTIALLY LETHAL AIRBAG FOR (4) FOUR MONTHS. WE CANNOT BE WITHOUT A TRANSPORTATION FOR +/- 16 WEEKS DUE TO DEALERSHIP ISSUES.
Source: NHTSA WEB SITE -
2007 LEXUS RX- HOUSTON, TX
2007 RX350. CONDENSATION IN PASSENGER SIDE HEADLIGHT. THEY ISSUED A "WARRANTY ENHANCEMENT" TO AVOID A CLASS ACTION LAWSUIT. THAT PROGRAM HAS EXPIRED AND THEY TELL YOU, "OH WELL, PAY US 2100.00 IF YOU WANT HEADLIGHTS THAT WORK"
Source: NHTSA WEB SITE -
2006 LEXUS GS300- MILWAUKEE, WI
TAKARA RECALL. WHILE COMING TO A COMPLETE STOP BETWEEN 0-20MPH THE CAR JERKS HARSHLY.I NOTICED IF I PUT THE CAR IN NEUTRAL IT WONT JERK.
Source: NHTSA WEB SITE