LEXUS Complaints

THE BRAKE PEDAL IS HARD WHEN STARTING THE CAR, BRAKE PEDAL PULSATES WHEN STOPPING, BRAKE PEDAL STIFFENS WHEN STOPPING, A CLICKING SOUND UNDER THE HOOD, THE FOLLOWING LIGHTS ARE LIT: MASTER WARNING LIGHT (RED), BRAKE WARNING LIGHT (RED), ABS (YELLOW), TRAC (YELLOW), VSC AND THE WARNING TO PULL THE CAR OVER TO A SAFE LOCATION AND TAKE TO A DEALER. THE SEVICE DEPARTMENT SAID THE BRAKE ACUATOR NEEDS REPLACING. LEXUS USA SHOULD HAVE DONE A RECALL ON THE BRAKE ACUATOR BUT INSTEAD DID A WARRANTY ENHANCEMENT WHICH ENDED 12-31-2017 (WITH UNLIMITED MILES) AND A SECONDARY COVERAGE OF 10 YEARS FROM FIRST DAY OF USE OR 150,000 MILES WHICEVER COMES FIRST. IF I HAD DRIVEN MY CAR MORE THAN I DID WITH THE MILEAGE GOING TO 150,662 MILES PRIOR TO 12/31/2017, I KNOW THE BRAKE ACUATOR PROBLEM WOULD HAVE HAPENED AT THAT TIME (AS IT CAME ON AT 150,662 MILES ) AND LEXUS WOULD HAVE REPLACED THE FAULTY BRAKE ACUATOR. I AM BEING PENALIZED BECAUSE I DID NOT DRIVE THE CAR ENOUGH WITHIN A SPECIFIC PERIOD OF TIME SO THEY WILL NOT COVER THE REPAIR. LEXUS USA KNEW THE BRAKE ACUATOR WAS FAULTY EVEN IN 2009. THIS IS A SAFETY ISSUE WHICH LEXUS SHOULD BE HELD FULLY RESPONSIBLE TO REPAIR ON MY 2007 LEXUS LS 460.

WHILE DRIVING STRAIGHT AT 40 MPH, MY CAR WAS HIT BY AN ONCOMING VEHICLE DIRECTLY ACROSS THE FRONT OF MY CAR (BUMPER TO BUMPER IMPACT). I APPLIED MY BRAKES BUT WAS NOT AT A STOP AT TIME OF IMPACT. THE OTHER CAR'S AIR BAGS DEPLOYED, BUT NONE OF MINE DID. (AT THE START OF THE TRIP, THE CAR SENSORS ACCURATELY DETECTED 3 PASSENGERS.) MY CAR WAS TOTALED, ITS FRAME BENT & ENTIRE FRONT DESTROYED IN THE WRECK. INVESTIGATORS & MECHANICS STATED THEY BELIEVED THE AIR BAGS SHOULD HAVE DEPLOYED IN THIS CASE. I SUSTAINED INJURIES, INCLUDING CONCUSSION, WHIPLASH, LACERATIONS & BRUISES.

I WAS PARKED WITH THE ENGINE RUNNING FOR APPROXIMATELY 18 MINUTES WHEN SUDDENLY, I HEARD A BEEPING SOUND IN THE CAR IT WOULD NOT STOP!!! I TURNED MY ENGINE OFF IN HOPE TO RESET WHATEVER IT WAS BUT AS SOON AS ME FOOT TOUCHED THE BRAKE THE BEEPING RESUMED. IT WAS RAINING AND I HAD NOT CLUE OF WHAT IT WAS. AT THIS POINT, ALL OF THE BRAKE LIGHT ON MY DASH CAME ON . I WENT OUT OF THE CAR POPPED THE HOOD AND DIDN'T IMMEDIATELY RECOGNIZE ANYTHING. I THEN WENT BACK IN THE CAR AND WITH THE BEEPING STILL IN MY EAR, DECIDED TO HEAD HOME. THAT'S WHEN I NOTICED I COULD NOT STOP MY CAR !!! THE BRAKE WAS STIFF AND I LITERALLY HAD TO FORCE MY CAR TO STOP BY APPLYING AS MUCH PRESSURE AS PHYSICALLY POSSIBLE TO MY BRAKE PEDAL. I TOOK THE CAR TO MY MECHANIC AND AFTER DIAGNOSTICS HE STATED IT'S THE ABS PUMP AND BRAKE ACTUATOR.

THE TRANSMISSION ON MY CAR HAS ISSUES JERKING WHEN IN GEAR AND STOPPING WHEN IN USE. I TOOK MY CAR TO A CERTIFIED LEXUS DEALER AND THEY COULD NOT REPAIR IT. I'M SURE BECAUSE IT WAS NO LONGER UNDER WARRANTY. I TOOK IT TO A TRANSMISSION MACHANIC AND I BOUGHT A 2006 IS250 USED TRANSMISSION FROM A CAR THAT WAS TOTALED THAT HAD LESS MILES AND WAS TOTALED BECAUSE THE FRAME WAS BENT BECAUSE IT WAS REAR ENDED. IN LESS THAN A YEAR SAME PROBLEM TRANSMISSION AGAIN! I SPENT $4500 THE FIRST GO AROUND I COULDN'T AFFORD THAT AGAIN. I HAD TO BUY ANOTHER CAR FOR WHAT I PAID TO REPAIR THE LEXUS. I'VE CHECKED FOR RECALLS YEAH MY DASH HAS MELTED AND ALL OF THE OTHER RECALLS! I CAN'T GET THOSE CORRECTED!! I'M STARTING A CLASS ACTION LAWSUIT!!! I'VE SPENT TO MUCH MONEY ON A HIGH CLASS TOYOTA THAT HAS MORE PROBLEMS THAN ITS WORTH!!!!

AFTER HITTING A HARD BUMP, THE VEHICLE THREW A B1866 CODE INDICATING AN OPEN CIRCUIT ON THE FRONT PASSENGER KNEE AIRBAG. THE CONNECTOR HAS BECOME LOOSE AND AFTER READING OTHER COMPLAINTS ONLINE IT SEEMS TO HAPPEN FREQUENTLY WITH THIS CONNECTOR OR ON THE DRIVER SIDE KNEE AIRBAG CONNECTOR.

TAKATA RECALL ABS, VSC, AND BRAKE LIGHTS ARE ON. FOUND BRAKE ACTUATOR FAILING NEEDS TO REPLACE. I WAS ON THE HIGHWAY AND THE BRAKE PEDAL WAS DOWN.

I HAVE 2008 LEXUS LS 460 WHICH HAS MILEAGE OF 36,345. I HAD A SUDDEN FAILURE OF BRAKE SYSTEM AND WARNING LIGHT SAID "BRING THE CAR TO THE DEALER" THEY FOUND ABS ACTUATOR FAILURE. LEXUS ISSUED "WARRANTY ENHANCEMENT" ABOUT THIS PROBLEM IN 2017. BUT THEY WOULD NOT COVER MY CAR BECAUSE THE WARRANTY ENHANCEMENT EXPIRED 5 MONTHS AGO IN SPITE OF MY CAR'S LOW MILEAGE. I THINK NHTSA SHOULD RECOMMEND "RECALL" TO LEXUS BECAUSE SERIOUS SAFETY CONCERN OF THIS PROBLEM. APPARENTLY MANY OF THE OWNERS OF THIS VEHICLE HAVE HAD THIS PROBLEMS BUT HAD A LOT OF PROBLEMS WITH THE DEALERSHIP TO FIX IT. I WOULD APPRECIATE VERY MUCH IF YOU WOULD CONSIDER SERIOUSLY AND HELP CONSUMERS. THANK YOU (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SECONDARY AIR INJECTION SYSTEM PUMP STUCK OFF BANK1 CODE P2445. THIS ISSUE IS A COMMON PROBLEM FOR LEXUS GX-470. LEXUS EXTENDED WARRANTY FOR REPAIRS. HOWEVER, THE NUMBER OF COMPLAINTS FROM PEOPLE WARRANTS A RECALL. THIS MALFUNCTION IS MANUFACTURER'S FAULT. THE COST TO REPAIR AT THE DEALER IS AROUND $2,000.

AT APPROXIMATELY 97K MILES WHILE DRIVING ON THE HIGHWAY ALL BRAKE LIGHTS ILLUMINATED ON THE DASH AND A MESSAGE DISPLAYED 'IMMEDIATELY PULL OVER SAFELY AND CONTACT YOUR LEXUS DEALER FOR ASSISTANCE' I TOOK THE CAR TO LEXUS DEALER THE NEXT DAY AND AFTER INSPECTION IT WAS DETERMINED THE BRAKE ACTUATOR MODULE FAILED WHICH AUTOMATICALLY MAKES THE ABS SYSTEM INOPERABLE AND MANY OTHER SAFETY FEATURES. AS ABS IS REQUIRED ON ALL VEHICLES THIS IS A MAJOR SAFETY HAZARD AND MUST BE REPAIRED. I LEARNED THE COMPANY HAD AN 'EXTENDED SERVICE BULLETIN FOR THESE CARS AND HAVE SENSE REDESIGNED THIS PART, HOWEVER I WAS NOTIFIED I WAS ONE MONTH AND TEN DAYS PAST THE TEN YEAR 'GRACE' PERIOD OF 'VEHICLE IN-SERVICE' AND I WOULD NOT QUALIFY FOR ASSISTANCE WITH REPLACEMENT. THIS ITEM FAILING IS A MAJOR SAFETY HAZARD AND CAN LEAD TO TOTAL BRAKE FAILURE A RECALL MUST BE ISSUED TO ENSURE SAFE VEHICLES ON THE ROAD, I DO NOT UNDERSTAND HOW A RECALL WAS NOT ISSUED IN THE FIRST PLACE IT SEEMES AS THOUGH THE 'WARRANTY ENHANCEMENT' OR 'EXTENDED SERVICE BULLETIN'. WAS JUST A WAY TO POST PONE THE PROBLEMS BEING ADDRESSED PROPERLY AND THE BAD PR THAT COMES WITH A RECALL.

2010 LEXUS HS 250H START MALFUNCTION, ALL LIGHTS FLICKERING THEN NOTHING. ATTEMPTED JUMPING THE 12V BATTERY OFF BUT THAT DID NOT WORK, ATTEMPTED REPLACING KEY FOB BATTERY AND THAT DID NOT WORK. NOW THERE IS NO LIGHTS OR ELECTRICITY THE ONLY LIGHTS THAT FLICKER ARE THE P LIGHT WHICH STROBES SLIGHTLY AND WHEN THE BRAKE IS PLAYED WITH (DEPRESSED AND LET OUT SEVERAL TIMES) I CAN GET THE LIGHT "KEY NOT DETECTED" AND THE "TRIANGLE WITH THE !" TO COME ON. THEN WHEN I HOLD FOB TO THE POWER BUTTON IT WILL SAY, "DEPRESS BRAKE AND PUSH POWER BUTTON TO START CAR" HOWEVER THAT DOES NOT WORK. CAR WAS STATIONARY IN PARK IN GARAGE AND HAD BEEN DRIVEN NOT EVEN 45 MINUTES PRIOR.