LEXUS Complaints

TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THAT THE DOOR PANEL AND DASHBOARD STARTED TO MELT, CRACK, AND BECOME STICKY. THE DEALER (LEXUS OF TAMPA BAY, 5852 N DALE MABRY HWY., TAMPA, FL 33614) STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL; HOWEVER, THEY STOPPED DOING REPAIRS IN NOVEMBER OF 2017. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,800.

ARRIVED AT A WAREHOUSE TO UNLOAD BOXES FROM THE TRUNK OF CAR. HAD 2 PASSENGERS IN VEHICLE. BACKED INTO UNLOADING ZONE AND PARKED CLOSE TO THE DOOR. OPENED THE DRIVER'S DOOR LEAVING IT OPEN. PASSENGERS GOT OUT OF THE VEHICLE LEAVING THE PASSENGERS DOOR OPEN. AFTER SPEAKING WITH THE WAREHOUSE MANAGER, DRIVER AND PASSENGER STARTED TO UNLOAD THE VEHICLE FROM THE TRUNK. ALL PASSENGERS WERE OUT OF THE VEHICLE FOR SEVERAL MINUTES. THE CAR STARTED ROLLING BACKWARDS WHEN DRIVER WAS BEHIND UNLOADING BOXES. DRIVER GOT PINNED BY THE CAR AGAINST THE GARAGE WALL AND WAS PINNED BY THE LEFT BUMPER AND TAILLIGHT. . HEAD CRUSHING INJURY, BROKEN SHOULDER. BROKEN WRIST. ONE OF THE OTHER PEOPLE WERE ABLE TO STOP THE CAR AND PULL FORWARD. DRIVER SURVIVED BUT SUSTAINED SIGNIFICANT INJURIES. 10 PIECES OF GLASS IN SIDE OF FACE AND SKULL WHICH WERE REMOVED FROM HOSPITAL.

ABS BRAKE FAILURE CODE C1391 BRAKES FAILED TO FUNCTION DURING EMERGENCY STOP WHILE IN MOTION DRY CITY STREET, LUCKY THERE WAS NO ACCIDENT. COST OF REPAIR $ 5000.00 BY LEXUS DEALER. THIS IS AN ONGOING ISSUE WITH BOTH LEXUS AND TOYOTA VEHICLES. ALSO CRUISE CONTROL FUNCTION DOES NOT WORK AFTER THIS HAPPENED AS THE ABS SYSTEM IS NOW DISABLED. ``````````````````

1.CONSTANT JERKING SENSATION OCCURS BEFORE VEHICLE SHIFTS INTO LOWER GEARS WHILE AT RELATIVELY LOW SPEEDS AND THROTTLE SETTINGS (25-45 MPH, STOP AND GO CITY DRIVING, MAINTAINING SPEED). 2.WHEN MINIMAL INCREASE IN POWER IS NEEDED OR A MILD GRADE IS ENCOUNTERED, ADDITIONAL THROTTLE PRESSURE SEEMS ONLY TO RESULT IN LOSS OF POWER UNTIL THE TRANSMISSIONS SHIFTS INTO SOME LOWER GEAR. THE VEHICLE THEN ACCELERATES TOO RAPIDLY, FOLLOWED BY THE NEED TO REDUCE THROTTLE PRESSURE ' OR APPLY BRAKES - WHICH IN TURN CAUSES THE TRANSMISSION TO SHIFT BACK TO A HIGHER GEAR. THE SEQUENCE THEN REPEATS ITSELF. 3.NOTE: POOR DRIVABILITY ISSUES ARE REDUCED WHEN THE ENGINE IS COLD. ALSO KEEPING RPM ABOVE 2000 HELPS. 4.DEPENDING ON DRIVING CONDITIONS, THE VEHICLE WILL ACCELERATE WELL WHILE SHIFTING UP THROUGH THE GEARS BUT SEEMS TO LOOSE POWER AS RPM DROPS, FORCING A DOWNSHIFT OR INCREASED THROTTLE POSITION. 5.WHEN UNDER SLIGHT ENGINE LOAD, THE SUSPENSION SEEMS TO AMPLIFY ROAD BUMPS, TO THE EXTENT OF FINDING BUMPS WHERE THERE ARE NONE. THIS CONDITION IS REDUCED WHILE AT IDLE THROTTLE SETTINGS AND COASTING. 6.A RECENT DRIVE THROUGH THE MOUNTAINS PROMPTED ME TO RESORT TO MANUALLY SHIFTING THE TRANSMISSION TO IMPROVE DRIVABILITY BECAUSE OF HILLS AND CURVES. 7.I FREQUENTLY RESORT TO DRIVING IN S4 EXCEPT FOR INTERSTATE DRIVING SO AS TO KEEP RPM ABOVE 2000 TO IMPROVE DRIVABILITY. 8.FREQUENTLY THE ENGINE FEELS TO BE MISSING, RESULTING IN VIBRATION THROUGH STEERING WHEEL AND ACCELERATOR PEDAL. 9.ON FOUR OCCASIONS SINCE OWNERSHIP THE RX HAS SUDDENLY AND EXPECTANTLY ACCELERATED FOR UNKNOWN REASONS, FORCING EMERGENCY BREAKING. THIS IS AN EXTREME SAFETY ISSUE. 10.WHEN USING CRUISE CONTROL (~65 MPH) AND IF THE SET SPEED IS REDUCED A COUPLE OF MPH, THE RPM JUMPS TO 6,000. 11.TRANSMISSION SLOW TO CHOOSE A GEAR WHEN ACCELERATING INTO TRAFFIC.

MY OIL LINE BURST ON MY LEXUS RX 350 SUV AND CAUSED SEVERE ENGINE DAMAGE AS A RESULT. THIS IS A VERY LARGE LEAK WHICH COVERS THE GROUND, ENGINE, AND UNDERCARRIAGE. IF THE OIL LINE RUPTURES WHILE DRIVING, THE LOW ENGINE OIL MESSAGE AND ENGINE OIL PRESSURE WARNINGS WILL ILLUMINATE (WHICH IT DID NOT, NO WARNING, NO ILLUMINATION OF LIGHTS) AND WILL RESULT IN COMPLETE ENGINE FAILURE DUE TO OIL STARVATION.THERE WAS NO WARNING LIGHTS AHEAD OF TIME AND THEN ALL THE WARNING LIGHTS WENT OFF AT THE SAME TIME WHEN I CAME OUT OF THE STORE TO START THE CAR, AND IT WAS TOWED IMMEDIATELY TO A SERVICE CENTER AND WAS NOT DRIVEN WHEN THE PANEL LITE UP (THE WHOLE PANEL ILLUMINATED WITH WARNINGS IN EVERY CATEGORY WITH NO WARNING TO INCLUDE TIRE PRESSURE, OIL LIGHT, ENGINE LIGHT, BATTERY LIGHT, AIR BAG, SRS, MASTER LIGHT, BRAKE LIGHT, POWER STEERING LIGHT, ELECTRIC CHARGING SYSTEM LIGHT). THE CAR HAS NO DAMAGE TO THE UNDERCARRIAGE INDICATING THIS COULD NOT BE THE CAUSE. THE MECHANIC REPORTS A DEFECT IN THE OIL LINE/PUMP, IT CRACKED AND SHOULD NOT HAVE. THEY ARE REPORTING A VERY LARGE LEAK THAT WOULD HAVE OCCURRED THUS DAMAGING THE ENTIRE ENGINE VERY QUICKLY. WITH A RUPTURE OF THIS MAGNITUDE NO OIL TO THE ENGINE, THE ENGINE WILL BE IRREPARABLY DAMAGED, YOU CANNOT JUST REPLACE . YOU CANNOT REPAIR SUCH A MASSIVE OIL LEAK WITHOUT WARNING BECAUSE THE DAMAGE CAN BE DONE IMMEDIATELY WITH SUCH A SEVERE LOSS SO SUDDENLY. I NEVER RECEIVED A RECALL NOTICE REGARDING THIS ISSUE. THE ONLY WAY TO FIX IT IS TO REPLACE THE ENGINE. THIS IS A CATASTROPHE ON A CAR THAT IS IN PERFECT CONDITION, WELL MAINTAINED FOR ALL SERVICES WITH ONLY 77,000 MILES ON IT. VEHICLE WAS STATIONARY

FRONT PASSENGER SEAT OCCUPANCY SENSOR IS NOT WORKING, IT LIGHTS UP, STANDING, IM MOTION ALL THE TIME, I AM AFRAID IF I HAVE A WIFE OR LOVE ONE ON THAT SEAT

THE BRAKE IS VERY SPONGY. THE PEDAL GETS VERY LOW TO THE FLOOR.ITS HARD TO STOP THESE CAR. BRAKE FLUID, BRAKE PADS AND ROTORS CHECK OUT FINE AT THE DEALERSHIP. THERE ARE COMPLAINTS ABOUT DEFECTS WITH THE MASTER CYLINDER. MY CAR HAS 44000 MILES AND THE PROBLEM IS CHRONIC. YOU NEED A LARGE STOPPING RANGE WHEN USING THIS CAR. LEXUS CLAIMS I NEED TO GET USE TO IT

I RECEIVED A FEW LETTERS IN THE MAIL AT THE BEGINNING OF 2018 FOR A RECALL AND I CURRENTLY LIVE OVERSEAS IN GERMANY DUE TO MY HUSBAND BEING IN THE MILITARY AND THERE IS NO PLACE FOR ME TO GET MY RECALL, IF I TRULY HAVE ONE, FIXED. THE MILITARY WILL NOT SHIP MY CAR BACK TO THE USA IN OCTOBER 2019 IF IT IS NOT FIXED. PLEASE HELP.

MY DEALER JUST TOLD ME THAT THE STEERING RACK KIT LEAKINGAND NEEDS TO BE REPLACED IMMEDIATELY. THIS COMMON PROBLEM IN LEXUS,IF THERE IS A PROBLEM WITH THIS, LEXUS SHOULD BE PAYING FOR IT, NOT ME. THE QUOTE IS FOR $1315

UNINTENTIONAL ACCELERATION HAPPENED WITH THIS NEW 2018 NX AS WELL AS MY OLD 2015 NX200T AS WELL. IT HAPPENED ONCE SO FAR TO EACH. ONLY ACCELERATED ABOUT 3-4 MPH, AS I WAS ONLY GOING ABOUT 5 MPH GOING INTO AN EMPTY PARKING LOT. WHEN IT HAPPENED TWO YEARS AGO IN MY 2015, I THOUGHT MAYBE IT WAS A ONE TIME THING BUT NOW KNOW IT IS A REAL ISSUE! I GOT FLASHLIGHT TO CHECK IF COULD HAVE BEEN MY FLOORMAT INTERFEREING WITH MY ACCELERATOR PEDAL BUT NOTHING EVEN NEAR IT BOTH TIMES! AS SOON AS I HIT THE BRAKE, IT STOPPED ACCELERATING AND CAME TO A STOP BOTH TIMES.