LEXUS Complaints
View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 LEXUS IS 250- PASADENA, CA
TAKATA AIRBAG. PASSENGER AIRBAG TROUBLE LIGHT COMES ON DASH INTERMITTENTLY WHEN STATIONARY AND WHILE IN MOTION ON STREET/HIGHWAY. WHEN I RECENTLY HAD THE TAKATA AIRBAG RECALL DONE, THE DEALERSHIP QUOTED ME $2,100 TO REPLACE THE WIRING HARNESS. I RESEARCHED ON-LINE AND FOUND THIS TO BE UNIVERSALLY OCCURRING PROBLEM WITH LEXUS IS250 MODELS AND OTHERS 2006 AND LATER. THE DEFECTIVE PART IS THE CONNECTOR FROM THE WIRING HARNESS COMING LOOSE AT THE PLUG INTO THE AIRBAG. SINCE THIS A UNIVERSAL SAFETY ISSUE AND RELATED TO A DEFECTIVE PART (RATHER THAN A MECHANICAL PART SUBJECT TO WEAR/TEAR) SHOULDN'T THIS BE A RECALL? SEE FOLLOWING LINK FOR MORE DETAILS, BUT IT IS PRETTY COMMON LORE IN LEXUS CIRCLES THAT IS HAPPENING AT LOW MILES AS WELL AS HIGH MILES. NOT SURE WHY CONSUMERS ARE PAYING FOR THIS FLAW WHEN OUT OF WARRANTY. HTTPS://WWW.CLUBLEXUS.COM/FORUMS/IS-2ND-GEN-2006-2013/542134-AIRBAG-LIGHT-ON-WITH-RESOLUTION-TSB.HTML
Source: NHTSA WEB SITE -
2006 LEXUS GS300- LAKE HELEN, FL
WHILE BRINGING THE CAR TO A STOP, I AM EXPERIENCING A VERY HARD DOWNSHIFT FROM 2ND GEAR TO 1ST GEAR. THIS HARD DOWNSHIFT IS SO ABRUPT THAT IT FEELS AS IF YOU WERE REAR ENDED. RESEARCH SHOWS THIS BEING AN ELECTRONIC FAILURE IN THE ELECTRONIC CONTROL MODULE BACKED WITH HUNDREDS OF COMPLAINTS OF THIS EXACT ISSUE TO THIS PARTICULAR YEAR, MAKE AND MODEL. IN SEVERAL CASES, MENTIONS OF A CLASS ACTION LAWSUIT AGAINST TOYOTA/LEXUS HAVE BEEN MENTIONED. IT'S A COSTLY, YET UNNECESSARY REPAIR CAUSED BY A FLAWED DESIGN WITHIN THE ELECTRONIC COMPONENTRY.. CONSIDERING THE REOCCURRENCE OF THIS ISSUE ON A MASS SCALE, IT MAY BE ONE BEST ADDRESSED VIA RECALL.
Source: NHTSA WEB SITE -
2003 LEXUS GX470- FREDERICKSBURG, VA
TL* THE CONTACT OWNS A 2003 LEXUS GX470. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR ILLUMINATED. ALSO, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT ACTIVATED THE HAZARD LIGHTS AND ENGAGED THE EMERGENCY BRAKE WHEN THE FAILURE OCCURRED. THE DEALER (POHANKA HONDA OF FREDERICKSBURG, 60 S GATEWAY DR., FREDERICKSBURG, VA 22406, (540) 735-9100) WAS CALLED AND STATED THAT THE CAUSE OF THE FAILURE COULD BE THE BRAKE MASTER CYLINDER. THE DEALER (POHANKA LEXUS CHANTILLY, 13909 LEE JACKSON MEMORIAL HWY, CHANTILLY, VA 20151, (703) 968-9100) WAS ALSO CONTACTED, BUT HAD NOT DIAGNOSED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,400.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 LEXUS ES330- ALPHARETTA, GA
I HAVE NOTICED THE AIR BAG COVER ON THE PASSENGER SIDE IS POPPING UP AND LOOKS LIKE IT IS GOING TO EXPLODE
Source: NHTSA WEB SITE -
2010 LEXUS LS460L- HOUSTON, TX
CAR DASHBOARD AND SIDEBOARDS INSIDE THE DOORS START MELTING AND BECOME STICKY WHEN PARKED OUTSIDE DURING SUMMER. MATERIAL IS SO STICKY THAT IT COMES ON HANDS AND CLOTHES, AND IT ALSO LEAVES SMELL AND POSSIBLE FUMES IN THE CAR
Source: NHTSA WEB SITE -
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2006 LEXUS IS 250- NEW BEDFORD, MA
WHILE DRIVING IN THE HIGHWAY BACK HOME THE CHECK ENGINE LIGHT CAME ON AND IT SAID VSC. WHEN I GOT HOME I DID SOME RESEARCH ONLINE AND WENT BACK TO MY VEHICLE AND CHECKED THE GAS COVER TO SEE IF IT COULD OFF BEEN THAT BUT IT STILL HAS THE CHECK ENGINE LIGHT ON
Source: NHTSA WEB SITE -
2007 LEXUS RX350- HOUSTON, TX
TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. THE DEALER (STERLING MCCALL LEXUS, 10025 SOUTHWEST FWY, HOUSTON, TX 77074, (713) 995-2630) WAS CONTACTED, BUT HAD NOT DIAGNOSED OR REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 161,390.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 LEXUS LX570- DESTIN, FL
SENSOR IN PASSENGER SEAT BELT BUCKLE. SEAT BELT INDICATOR LIGHT IS BLINKING ALL TIME EVEN WITH SEAT BELT CONNECTED-SAYS THAT AIR BAG OFF - FRONT PASSENGER SEAT BELT INTERNAL SHORT. AFRAID AIR BAG WILL NOT GO OFF IF VEHICLE IS EVER IN ACCIDENT.
Source: NHTSA WEB SITE -
2018 LEXUS ES HYBRID- BURLINGAME, CA
I HAVE A HORRIBLE EXPERIENCE WITH MY NEW LEXUS ES300H 2018. I LEASED THE CAR FROM KEYES IN VAN NUYS(LA). WHEN I SEAT IN THE CAR AFTER 5 MINUTES SOME THING CAUSE ITCHING MY FACE,THIS SITUATION IS EVEN WORSED WHEN I DRIVE IN THE HIGHWAY. I TOOK MY CAR TO DEALERSHIP MORE THAN 8 TIMES THEY START CLEANING CHANGING THE CABIN AIR FILTER BUT THE PROBLEM IS STILL THERE. I GAVE RIDES TO MY FRIENDS ALSO AND THEY COMPLAIN IN A SAME WAY THAT I DID (ITCHING, COUGHING). LAST WEEK I WENT TO THE HOSPITAL BECAUSE OF BREATHING PROBLEM THAT I GET AND NOW I AM USING INHALATION AEROSOL. THIS ISSUE NEED A SERIOUS INSPECTION BECAUSE NON OF THESE DEALER ARE ABLE TO IDENTIFY THE PROBLEM.
Source: NHTSA WEB SITE -
2017 LEXUS RX350- ARVADA, CO
THIS IS A SUPPLEMENTAL ENTRY TO MODIFY COMPLAINT 11115465. IT SHOULD BE NOTED THAT THE HEADS UP DISPLAY REFLECTED SUNLIGHT DIRECTLY INTO THE DRIVERS EYES CAUSING SERIOUS DISTRACTION AND A SERIOUS SAFETY CONCERN. LEXUS CORPORATION WAS NOTIFIED OF THE SITUATION THROUGH THE DEALERSHIP BUT DID NOT OFFER ANY FIX TO THE SITUATION AND THE DEALER REPORTED THAT THEY WERE THEREFORE NOT ALLOWED TO FIX THE REFLECTION AND REMOVE THE HAZARD. THE COMPLAINT TO LEXUS IS DOCUMENTED AND MORE INFORMATION CAN BE PROVIDED UPON REQUEST.
Source: NHTSA WEB SITE