LEXUS Complaints

THE HEADS UP DISPLAY UNIT CAUSES A DISTRACTING REFLECTION INTO THE DRIVERS EYES THAT INTERFERES WITH VISION WHILE DRIVING. THIS OCCURS WHEN THE CAR IS STATIONARY, IN MOTION, ON A CITY STREET AND HIGHWAY, AND/OR TURNING. THIS WAS NOT IDENTIFIED UNTIL AFTER THE NEW CAR WAS PURCHASED.

TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND PRODUCED A GLARE THAT IMPAIRED VISION WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LEXUS OF NEW ORLEANS (8811 VETERANS MEMORIAL BLVD, METAIRIE, LA 70003, (504) 207-3100) WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,000. **TR CONSUMER STATED RECALL ON DASHBOARD'S WARRANTY EXPIRED AFTER 10YEARS OF FIRST USE. UPDATED 11/7/18*JB

BRAKE SYSTEM FAILURE CODE 1391 INDICATING THE BRAKE ACCUMULATOR AND/OR ACTUATOR, WHEN APPLYING BRAKE FRONT END SHIMMYS TO A POINT WHERE CONTROL OF CAR CAN BE LOST. LEXUS EXTENDED RECALL TO 12/17 HOWEVER THE PROBLEM IS A DEFINITE SAFETY ISSUE AND THERE ARE MANY COMPLAINTS ON LINE ABOUT THIS PROBLEM. THE PROBLEM IN MOST CASES CAN ARISE AT 80,000-UP MILES AND COST IS PROHIBITIVE AT ABOUT $3500, THIS SHOULD HAVE BEEN A SAFETY RECALL SINCE THERE IS SO MUCH DOCUMENTATION ABOUT THIS PROBLEM. I CONTACTED LEXUS AND THEY HAD NO ANSWER BUT TO SAY THE EXTENDED WARRANTY IS EXPIRED.

THE HYBRID BATTERY FAILED, POWER INVERTER, LOCKING UP POWER STEERING AND MY CAR WAS NOT ABLE TO OPERATE ON THE ROAD. I WAS QUOTED 7500$ COST. I HAVE READ OF SIMILAR PROBLEMS OCCURRING. I WOULD LIKE HELP REPAIRING FROM LEXUS

THIS CAR EXPERIENCED AN UNINTENDED ACCELERATION AT THE TOP OF MY DRIVEWAY WHILE BEING PUT INTO PARK. THE CAR TOOK OFF AND HIT THE CENTER POSTS OF THE TWO CAR GARAGE AND ONLY STOPPED BECAUSE IT WAS CAUGHT ON THE SUPPORTS IN THE FOUNDATION. WE HAD EXPERIENCED THIS SUDDEN UNINTENDED ACCELERATION SEVERAL TIMES DURING THE FIRST YEAR WE OWN THE CAR WHEN WE WERE GETTING ONTO THE HIGHWAY. WE DID REPORT IT WHEN WE BROUGHT THE CAR IN FOR A SERVICE, THEY WERE AWARE OF THE COMPLAINT BUT AT THAT TIME THERE WAS NO REMEDY FOR THE COMPUTER SLASH TRANSMISSION ISSUE. I WAS PARKING THE CAR AT THE TOP OF THE DRIVEWAY, MY FOOT WAS GOING ON TO THE BREAK AND THE CAR UNINTENTIONALLY ACCELERATED AND FLEW THROUGH THE AIR INTO THE CENTER POST OF A 2 CAR GARAGE. I LUCKILY WAS NOT PHYSICALLY INJURED BUT WAS EMOTIONALLY DISTRAUGHT. IT TOOK DOWN BOTH GARAGE DOORS AND THE CENTER PILLAR ALL OF WHICH HAD TO BE REBUILT AND REPLACED.

INSIDE DASHBOARD IS VERY STICKY AND LEXUS TOLD ME THAT THERE WAS A RECALL ON THIS AND WE WERE NEVER NOTIFIED.

VEHICLE IS BURNING THROUGH OIL AT A FAST RATE. THERE ARE NO OIL LEAK MARKINGS FROM VEHICLE AFTER VEHICLE IS PARKED. THERE IS NO SMOKE FROM THE VEHICLE BUT CONTINUES TO BURN OIL AT A FAST RATE.

TL* THE CONTACT OWNS A 2005 LEXUS RX330. WHILE THE VEHICLE WAS STATIONARY, THE RADIATOR FAILED. THE CONTACT STATED THAT THERE WAS NO INDICATION ON THE INSTRUMENT PANEL THAT THE VEHICLE HAD OVERHEATED. THE CONTACT EXITED THE VEHICLE AND NOTICED COOLANT LEAKING FROM THE RADIATOR ONTO THE GROUND. CROWN LEXUS (1125 SOUTH KETTERING DRIVE, ONTARIO, CALIFORNIA 91761, (909) 480-4095) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE DRIVING DOWN THE ROAD I HAD FIVE WARNING LIGHTS TO COME ON A RED MASTER WARNING LIGHT RED BRAKE WARNING LIGHT ELECTRONIC CONTROL BRAKE WARNINGS YELLOW ABS LIGHT AND A SLIP INDICATOR LIGHT THE NEXT DAY THE LIGHTS WENT OUT THEY STAYED OFF APPROXIMATELY 3 DAYS THEN THEY CAME ON AGAIN THAT'S WHEN I MADE AN APPOINTMENT WITH THE DEALER UPON TAKING THE CAR TO THE DEALER THE BREAKS NOW ARE REAL VERY SENSITIVE JUST TOUCH THEM AND THEY WERE STOP JOHNSON LEXUS OF RALEIGH DIAGNOSE THE PROBLEM AND SAID I NEEDED A BREAK ACTUATOR$4, 300 I RESEARCHED THE PROBLEM AND FOUND THAT THERE WAS A SECONDARY WARRANTY ADDED BECAUSE THEY HAD SO MANY PROBLEMS WITH THE ACTUATOR BUT FOR SOME REASON THEY WILL NOT HONOR MY WARRANTY I MEET ALL THE CRITERIA I HAVE A 128000 MILES ON MY CAR AND IS LESS THAN 10 YEARS OLD THE SECONDARY WARRANTY GOES UP TO 250, 000 MILES IT'S OBVIOUS THEY HAD PROBLEMS WITH THE ACTUATOR BUT THEY WOULD NOT HAVE HAD IN A EXTENDED WARRANTY IF THERE IS AN EXTENDED WARRANTY I FEEL THAT THEY SHOULD FIX MY CAR BEFORE SOMEONE GETS HURT YOU CANNOT REPLACE A LIFE

TL* THE CONTACT OWNS A 2017 LEXUS RX350. WHILE THE VEHICLE WAS PARKED, THE START BUTTON WAS DEPRESSED, BUT THE VEHICLE DID NOT START UNTIL AFTER THE FOURTH ATTEMPT. THE CONTACT STATED THAT THE FAILURE OCCURRED APPROXIMATELY THREE OTHER TIMES. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED ONLY AFTER THE VEHICLE HAD NOT BEEN DRIVEN FOR TWO OR MORE DAYS. IN ADDITION, THE 'CONTACT YOUR DEALER SOON' MESSAGE APPEARED ON THE MESSAGE CENTER. THE VEHICLE WAS TAKEN TO THE DEALER (LEXUS OF BIRMINGHAM, 1001 TOM WILLIAMS WAY, IRONDALE, ALABAMA 35210), BUT THE FAILURES COULD NOT BE DUPLICATED. THE DEALER INQUIRED IF THE BRAKE PEDAL WAS DEPRESSED SIMULTANEOUSLY WHEN THE START BUTTON WAS DEPRESSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.