LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 LEXUS GX470
    - HOSCHTON, GA

    FRONT AIR BAGS DID NOT DEPLOY IN 35 MPH REAR END COLLISION WITH ANOTHER STATIONARY VEHICLE ON A BUSY INTERSTATE. THE OTHER CAR WAS TOTALED OUT. THERE WAS A PASSENGER IN THE VEHICLE AS WELL.

    Source: NHTSA WEB SITE
  • 2009 LEXUS RX350
    - PRINCETON, IL

    I JUST BOUGHT CAR AND 5 DAYS LATER THE OIL COOLER LINE FAILED AND I LOST ALL OIL. IF THIS WAS HANDLED AS A RECALL (I SEARCHED FOR RECALLS BEFORE PURCHASING CAR) IT PROBABLY WOULD HAVE BEEN TAKEN CARE OF ALREADY, AT THE VERY LEAST I WOULD HAVE KNOWN TO GET IT DONE. LEXUS EXTENDED WARRANTY IS 150,000 MILES UNFORTUNATELY MINE HAS 152,400, SO THEY ARE DENYING COVERAGE.

    Source: NHTSA WEB SITE
  • 2006 LEXUS IS 350
    - PEACHTREE CORNERS, GA

    IN NORMAL DRIVING SITUATIONS MY 2006 LEXUS IS350 BURNS OIL VERY QUICKLY. I AM ADDING OIL AT LEAST EVERY 3 WEEKS (ABOUT A QUART OR MORE). THERE ARE NO SPECIFIC ENGINE LEAKING ISSUES PER MY MECHANIC. THE ENGINE SEEMS TO BURN OIL ABNORMALLY FAST.

    Source: NHTSA WEB SITE
  • 2005 LEXUS RX330
    - CHICAGO, IL

    CAR WAS PARKED AND A FIRE BROKE OUT UNDERNEATH THE CAR. FIRE DEPARTMENT PUT IT OUT AND SAID THERE WAS LEAKAGE, BUT THEY DIDN'T KNOW WHAT CAUSED IT. I HAD CAR TOWED TO LEXUS DEALER IN LEXINGTON KY.

    Source: NHTSA WEB SITE
  • 2017 LEXUS IS200T
    - VISALIA, CA

    HAS THROWN A CODE ABOUT AIRBAGS. I ALSO HAVE ISSUES WITH AT TIMES THE VEHICLE WILL NOT START. ATTACHED MULTIPLE PICTURES (DEPRESS BRAKE, BRAKE FLUID LOW)THE CRUISE CONTROL WOULD NOT SET ON MULTIPLE OCCASIONS. (RADAR CAN'T BE SET.) I DIDN'T GET A PICTURE I WAS DRIVING. I HAVE HAD A LOT OF ISSUES WITH MY CAR. WITHIN THE FIRST 5 MONTHS OF PURCHASING THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2007 LEXUS RX
    - STEVENSON, MD

    THE OIL COOLING LINE IN MY 2007 RX 350 FAILED WITHOUT WARNING, CAUSING ALL OIL TO BE LOST FROM THE ENGINE AND CATASTROPHIC ENGINE DAMAGE. I WAS ON A HIGHWAY DRIVING APPROXIMATELY 60 MPH WHEN THIS OCCURRED WITHOUT WARNING. THE ENGINE CEASED AND WAS COMPLETELY RUINED WITH ONLY 110,000 IN MILEAGE. I DID NOT RECEIVE NOTICE OF ANY RECALL RELATED TO THIS PROBLEM.

    Source: NHTSA WEB SITE
  • 2013 LEXUS IS 250
    - PALMDALE, CA

    THE ENGINE COULD STALL IN THE MIDDLE OF DRIVING BECAUSE OF MISFIRE. MY LEXUS 250 ONLY 40K MILEAGE AND ALWAYS DO PROPER MAINTENANCE TO THE ENGINE EVERY 3000 MILE. I DO RESEARCH THAT LEXUS IS 250 CAUSE CARBON BUILD UP BECAUSE OF THE WRONG DESIGN OF THE DIRECT INJECTION. HERE'S THE YOUTUBE LINK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=YTQUQFLAWR8. I BROUGHT THE CAR TO LEXUS DEALER, THEY WON'T ADMITTED, INSTEAD THEY BLAME ME USING A WRONG FUEL. BEFORE I USED 91OCTANE SHELL, THEN I SWITCH TO 91OCTANE CHEVRON. STILL HAS THE PROBLEM. THEY SHOULD RECALL FOR THIS MATTER, BECAUSE IT'S ABOUT SAFETY AND THE ENGINE COULD SUDDENLY STALL IN THE MIDDLE OF DRIVING.

    Source: NHTSA WEB SITE
  • 2004 LEXUS LX 470
    - RICHMOND HEIGHTS, MO

    THE FUEL TANK WAS VENTING REPEATEDLY AND AUDIBLY WHEN OPERATING AT SPEEDS BELOW 30 MPH ALTITUDES OF 3500 FEET AND MORE ON NUMEROUS OCCASIONS. THE GASOLINE IN THE TANK COULD BE HEARD BOILING ALSO. WHEN THE GAS CAP (OEM) WAS REMOVED, GASOLINE VAPORS ESCAPED CONTINUOUSLY UNDER PRESSURE FOR AT LEAST 15 MINUTES.

    Source: NHTSA WEB SITE
  • 2007 LEXUS GX470
    - CAGUAS, PR

    THE SUNROOF DOOR IS RUSTED ALL OVER THE METAL SURROUNDING THE GLASS ON THE INSIDE OF THE VEHICLE. THE ROOF OF THE CAR IS OK BUT I FEAR THE RUST WILL EVENTUALLY GET THERE. MY CONCERN IS THAT THE SUNROOF DOOR MIGHT GET DETACHED WHILE DRIVING AND MAY CAUSE A SERIOUS ACCIDENT. I HAVE SPOKE TO THE LOCAL LEXUS DEALER AND THEY SAY THERE IS NO CAMPAIGN OR RECALL ON THE ISSUE. MY CAR IS ALWAYS IN THE GARAGE WHILE NOT IN USE AND THERE IS NO LEAK ON THE DOOR SO I BELIEVE IS A PROBLEM WITH THE MATERIAL USED ON THIS MODEL. I HAVE ANOTHER LEXUS A 2000 GS 400 AND THE SUNROOF DOOR IS IN PERFECT CONDITION. I HAVE SPOKE TO OTHER GS 470 OWNER AND THEY HAVE THE SAME PROBLEM. I WILL APPRECIATE FROM YOU TO INVESTIGATE WHY IS THIS HAPPENING WITH THIS MODEL BEFORE THERE IS AN ACCIDENT BECAUSE OF THIS PROBLEM. THANKS.

    Source: NHTSA WEB SITE
  • 2012 LEXUS ES350
    - NORCROSS, GA

    TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD AND INSTRUMENT PANEL WERE MELTING AND STICKY. THERE WAS NO CUSHION PROTECTION ON THE DASHBOARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE 2012 LEXUS ES350 WAS NOT ELIGIBLE FOR A DASHBOARD REPLACEMENT, WHICH ENDED IN MAY OF 2017. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE FAILURE MILEAGE WAS 79,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE