LEXUS Complaints

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE AIR SUSPENSION SYSTEM FAILED. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS HEARD FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE MOTOR THAT REGULATED THE AIR SUSPENSION SYSTEM FAILED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.

AFTER WASHING MY CAR AND LETTING IT SIT IN MY GARAGE FOR A MONTH THE REAR BRAKE CALIBERS WE'RE STUCK. MY HYBRID BATTERY IS LEAKING ACID ON THE BOTTOM OF THE VEHICLE AND CAUSES CORROSION.

THE CAR I BOUGHT BACK IN 2014. I RARELY DRIVE. AFTER CARRYING OUT MANY REPAIRS FROM 2014 TO 2017, THE CAR WILL RUN IN PARALLEL AND FEEL THAT IT IS IMPOSSIBLE TO CONTROL THE STEERING WHEEL. THERE IS ALSO A PROBLEM WITH THE SUSPENSION. IN MARCH 2017, A ONE-WEEK OVERHAUL WILL BE CARRIED OUT.

SUNROOF GLASS SHATTERED WHILE DRIVING 60 MILES AN HOUR ON A HIGHWAY IN MARYLAND.

THE ENGINE IS GOING THROUGH ABOUT 4 QUARTS A MONTH I WAS TOLD IT WAS A RECALL ON THE MOTOR BUT I SEEM NOT TO FIND ONE

THE 2009 LEXUS LS460 HAS THE SAME MELTING DASH AND DOOR RESTS AS THE 2007/2008 LEXUS LS 460. IT IS UNSAFE TO HAVE THE DASHBOARD AS SHINY AS IT IS WHEN IT MELTS. MELTING DASH AND ARM RESTS. AFTER MULTIPLE CLASS ACTION LAW SUITS WERE FILED, LEXUS APPROVED REPLACEMENT OF OF THE DASH AND DOOR PANELS ON 2007 MODELS OF THE LEXUS LS460 AND SOME 2008 MODELS. HOWEVER FOR SOME REASON THE 2009 LEXUS LS 460 WAS NOT APPROVED FOR REPLACEMENT. THE 2009'S DEFINITELY HAVE THE SAME PROBLEM. THE DASH, ARM RESTS ON ALL FOUR DOORS, LOWER DASH SURROUND, GLOVE BOX, SIDES OF THE CONSOLE, B PILLARS, PRETTY MUCH ALL SURFACES THAT DO NOT HAVE HARD PLASTIC OR LEATHER HAVE THIS MATERIAL USED. THIS MATERIAL DEGRADES WITH HEAT AND WHEN TOUCHED OFTEN BREAKS, CHIPS, SLICES AWAY VERY EASILY, THINK OF HOT TAR STARTING TO CURE AND PUT YOUR ARM IN IT ON THE DOOR REST. THAT IS THE BEST WAY TO DESCRIBE THIS INFERIOR MATERIAL THAT LEXUS USED IN THESE VEHICLES AND MANY MORE. LEXUS NEEDS TO EXTEND THE COVERED YEARS OF THESE CARS FOR REPLACEMENT. NEW IN 2009 THIS CAR COST $70,000, TO HAVE THIS PROBLEM FROM THIS CALIBER OF VEHICLE FROM LEXUS IS ABSOLUTELY RIDICULOUS. LEXUS NEEDS TO OWN UP TO THEIR MISTAKE FULLY AND TAKE CARE OF THIS PROBLEM OR LOSE MANY LOYAL LEXUS CUSTOMERS THAT HAVE SPENT THOUSANDS OVER THE YEARS FOR BRAND LOYALTY TO LEXUS. IF THIS DOES NOT GET REPAIRED THIS WILL BE THE LAST LEXUS THAT I EVER PURCHASE.

AS I WAS DRIVING, WHEN I PRESSED THE BRAKES I COULD HEAR A GRINDING NOISE AND DID NOT FEEL ENOUGH PRESSURE ON THE BRAKE PEDAL, I GOT SCARED AND SLOWED DOWN MY SPEED. IT TURNED OUT THAT ACCORDING TO THE AGENCY SERVICE SHOP, THE BRAKE ACTUATOR NEEDS TO BE REPLACED SINCE IT DOES NOT PROVIDE ENOUGH AIR/PRESSURE WHEN I BRAKE AT A LOW SPEEDS (IT'S WORN OUT), PLUS THE CV AXLE ON DRIVER'S SIDE IS LEAKING. MY POINT IS, IT COSTS ME OVER $3,000 DLLS TO REPAIR WITH ONLY 1 YEAR LABOR/PARTS WARRANTY; I READ THAT BRAKE ACTUATORS FOR 2006, 2007. & 2008 RX400H LEXUS AND TOYOTA HIGHLANDER MODELS CAME OUT DEFECTIVE, THAT ONCE THEY GET REPLACED, THEY WILL FAIL AGAIN MOST LIKELY WITHIN A YEAR AND LEXUS HAS NOT DONE ANYTHING ABOUT IT, PRETENDING THAT THERE IS NOTHING WRONG WITH IT, ALLOWING US TO DRIVE OUR VEHICLES LIKE THAT WHILE HAVING OUR LIVES AT RISK. I AL SO READ THAT MECHANICS WORKING FOR LEXUS COMPANIES HAVE STATED THAT LEXUS SPENDS MILLIONS OF DOLLARS ON BRAKE ACTUATORS ALONE BECAUSE THEY GET REPLACED TOO OFTEN. PLEASE INVESTIGATE THIS ISSUE AND IF POSSIBLE FORCE TOYOTA/LEXUS TO DO A MASSIVE RECALL. I DO NOT HAVE THE MONEY NOR CAN'T AFFORD TO PAY THIS MUCH MONEY TO REPAIR IT. I AM STILL MAKING PAYMENTS TOWARDS THE COST OF THE VEHICLE, OVER $15,000 ABOUT 3 YEARS AGO AND I DO NOT THINK THIS IS FAIR. I AM THE ONLY DRIVER, LIVE IN A SMALL CITY, AND DO NOT DRIVE IT MUCH.

I AM EXPERIENCING AN ANTI LOCK BRAKES ACTUATOR FAILURE. UPON STARTING THE VEHICLE IT GIVES THE WARNING "STOP THE VEHICLE AND CONTACT A DEALER". I HAVE DID THIS AND FOUND THAT THIS IS AN ISSUE THAT TOYOTA/LEXUS IS AWARE OF AS THEY HAVE ISSUED A SERVICE BULLETIN ABOUT IT AND OFFERED AN EXTENDED WARRANTY. HOWEVER, THE EXTENDED WARRANTY IS LIMITED BY MILEAGE AND YEARS. BEING A KEY SAFETY COMPONENT IN VEHICLE OPERATION, I AM REQUESTING THIS ISSUE BE CONVERTED INTO A RECALL. I HAVE TRIED TO GET REPAIR ASSISTANCE FROM LEXUS CUSTOMER SUPPORT AND THEY DENIED THE REQUEST BASED ON MILEAGE.

I NEVER RECEIVED A RECALL ON THE DASHBOARD OR DOOR DASH INSIDE MY CAR. IT NOT OMLY LOOKS BAD IT IS STICKY AND OERLS WITH ANY TOUCH. LEXUS SHOULD REPLACE THIS ISSUE FOR ALL OWNERS LATE OR MISSED. LEXUS REPRESENTS LUXURY WELL LEAVING CARS LIKE THIS IS REPRESENTING THE OPPOSITE. LEXUS TAKE CARE OF YOUR CUSTOMERS. CAR WAS THIS WAY

TRANSMISSION BEGAN NOT SHIFTING SMOOTHLY AND MECHANIC PUT IN TRANSMISSION FLUID BUT COULD NOT LOCATE ANY ISSUES WITH IT. TRANMISSION SOON WENT COMPLETELY OUT AT 88,000 MILES WHILE DRIVING ON HIGHWAY. ONLY OWNED SUV FOR A YEAR AND A HALF. HAD INSPECTED BEFORE PURCHASE AND NO PROBLEMS NOTED. VERY DISAPPOINTED AND WILL NOT PAY SEVERAL GRAND TO BUY ANOTHER TRANSMISSION WHICH IS MORE THAN THE VALUE OF THE CAR. LEXUS SHOULD BE ASHAMED. JUST FOUND OUT HOW TO REPORT THIS HERE.