LEXUS Complaints

ENGINE LIGHT COMES ON AND THE CAR STALLS OR CUTS OFF. THE VSC LIGHT AND TRACTION LIGHT IS ON ALSO. THERE'S A BURNING SMELL THAT HAPPENS OFTEN. IN ADDITION MY ACCELERATION PEDAL CAUSES ME ISSUES ALSO WHICH HAS PUT A WHOLE IN MAT BY GETTING STUCK FROM TIME TO TIME.

ENGINE FIRE WHICH DESTROYED ENTIRE CAR ON A CLEAR 70 DEGREE DAY AT 65 MPH,OPERATOR IS NON SMOKER,ON A WELL MAINTAINED 4 LANE HIGHWAY CAR BURST INTO FLAMES AT 12:30PM CAR EXCLUSIVELY SERVICED AT AUTHORIZED LEXUS DEALERS AND ALL SCHEDULED MAINTAINANCE COMPLETED

THIS WAS OUR FIRST HYBRID VEHICLE. WE WERE NOT FAMILIAR WITH THE WEIRD NOISES AND THE PARTICULARSBIN THE WAY THE VEHICLE OPERATES. THIS PARTICULAR ISSUE WAS WITH THE ABS BREAKING SYSTEM. I HAD TAKEN MY CAR TO LEXUS A FEW TIMES FOR OIL CHANGES, A PROBLEM WITH THE POWER CONVERTER AND ANOTHER ISSUE OVER THE LAST 6 PLUS YEARS I ALWAYS COMPLAINED ABOUT THE PULSING OF THE BRAKES AND THE BARKING AND OTHER NOISES COMING FROM THE CAR. THIS LAST MONTH OR SO A WARNING LIGHT FOR ABS AND ANOTHER WARNING HAD COME UP. I HAD RECENTLY HAD THE REAR BRAKES DONE AND CALLED THE LOCAL BRAKE SHOP . THEY RAN DIAGNOSTICS AND SAID THE ABS ACTUATOR NEEDED REPLACED. ERROR CODE C1256 AND C1391. I DECIDED TO LOOK UP THESE CODES AND MY LEXUS MODEL AND FOUND MANY. MANY MANY PEOPLE WITH THIS SAME ISSUE OVER THE LAST 3 YEARS OR SO. MOST RECEIVED A LETTER FROM LEXUS ADVISING OF A"WARRANTY ENHANCEMENT. I HAVE NEVER RECEIVED THIS OR ANY RECALL LETTER FOR MY LEXUS. THE PEOPLE ON THESE LEXUSCLUB BOARDS ALL HAD THIS ISSUE. MANY OF THEM DID NOT HAVE THE "WARNING LIGHT" COME ON AND WERE DENIED A REPAIR. I HAVE ALWAYS HAD THE ISSUE AND THE WARNING LIGHT CAME ON A MONTH OR SO AGO AND I FIND THAT THIS IS A HUGH SAFETY ISSUE SINCE IT'S WITH THE BREAKING SYSTEM. LEXUS IS AWARE OF IT AND EXTENDED THE WARRANTY TO 12/31/2017. WELL EVEN THOUGH I PURCHASED AN EXTENDED WARRANTY THEY SAY IT'S NOT COVERED AND ITHE REPAIR IS ABOUT $2500-$3000 . TODAY WE CALLED LEXUS CUSTOMER SERVICE AND THEY STATE IT'S OUR FAULT FOR NOT BRINGING IT IN ON TIME THEY SAID THEY DID THEIR DUE DILIGENCE AND SENT THEM. WELL I HAVE NEVER ONCE RECEIVED ANY RECALL IT WARRANTY ENHANCEMENT NOTICE. I HAVE LIVED HERE 23 YEARS AND OWNED THE CAR FOR MORE THAN 6 YEARS. LEXUS CALLS THIS A WARRANTY ENHANCEMENT"DEALERS CALL THIS A SAFETY ISSUE. SHOULD HAVE BEEN A RECALL .BUT TO AVOID THE RECALL STIGMA THEY ISSUE AN ENHANCEMENT

THERE IS A HUGE DELAY IN ACCELERATION. SOMETIMES, WHEN MERGING OR PASSING, THERE IS A VERY NOTICEABLE DEAD SPOT WHERE THE VEHICLE WILL NOT RESPOND WHEN YOU NEED IT TO. THROTTLE RESPONSE ALSO IS OFTEN VERY JERKY AND DIFFICULT TO DRIVE. THIS HAS BEEN A PROBLEM SINCE I BOUGHT IT. LEXUS SAYS THIS IS NORMAL AND OFFERS NO SOLUTIONS. MANY PEOPLE SEEM TO BE HAVING PROBLEMS WITH THIS VEHICLE, PLEASE MAKE LEXUS ISSUE A RECALL.THIS CAR WAS VERY EXPENSIVE.

VEHICLE SOMETIMES WILL VIOLENTLY SURGE FORWARD WHEN TAKING OFF. THE RESPONSE OF THE ACCELERATOR IS VERY INCONSISTENT. SOMETIMES, YOU CAN HARDLY GET THE VEHICLE TO GO, AND OTHER TIMES IT WILL JUST EXPLODE FORWARD WITH JUST THE SMALLEST AMOUNT OF PRESSURE APPLIED TO THE PEDAL.THIS CAUSED ME TO RUN INTO THE DITCH. VERY UNSAFE.

I DROVE APPROXIMATELY 65 MILES STOPPED AND PARKED FOR 15 MINUTES. I THEN TURNED THE CAR ON AND WHILE COMMENCING TO DRIVE AWAY, NOTICED THAT MY STEERING WHEEL WAS LOCKED AND INCREDIBLY HARD TO STEER LEFT OR RIGHT. MY DASHBOARD HAD NO PROBLEM INDICATOR LIGHTS ON, SO I TURNED THE CAR OFF AND RESTARTED IT AND REGAINED STEERING CAPABILITIES. THE FOLLOWING MORNING, I DROVE 1 MILE AWAY AND UPON MY RETURN WHILE DOING 35 MPH THE STEERING WHEEL LOCKED AND BECAME INCREDIBLY HARD TO STEER RESULTING IN A NEAR DEATH EXPERIENCE THAT I WILL NEVER FORGET. HAD THIS SAME SCENARIO HAVE OCCURRED WHILE MY DAUGHTER WAS AT THE WHEEL THERE'S NO DOUBT IN MY MIND THAT THIS PART MALFUNCTION WOULD HAVE CAUSED A FATALITY. HOW CAN SUCH A VITAL PART MALFUNCTION WITHOUT WARNING TO THE DRIVER?

I PURCHASED 4 BRAND NEW TIRES FROM FIRESTONE COMPLETE AUTO CARE ON 12/27/2015. I HAVE HAD SEVERAL INCIDENTS WITH THE TIRES INCLUDING FREQUENT BUBBLE FORMATION AND A TIRE BLOW OUT ON THE HIGHWAY. I BELIEVE THE FREQUENCY OF THESE INCIDENTS WARRANT INVESTIGATION AS TO POSSIBLE DEFECTS IN THIS BRAND AND LINE OF TIRE THAT COULD BE LIFE THREATENING. I HAD A TIRE BLOWOUT OF THE LEFT DRIVERS SIDE TIRE WHILE ON THE HIGHWAY ON MY WAY TO WORK IN RUSH HOUR TRAFFIC ON 3/30/17. FORTUNATELY, I WAS ABLE TO GET THE CAR IN CONTROL AND GET OFF OF THE NEXT EXIT. I HAD THE TIRE REPLACED LATER THAT MORNING. NEXT, I WAS AT THE LEXUS DEALERSHIP IN NOVEMBER OF 11/2017 FOR AN ALIGNMENT AND A BUBBLE WAS FOUND IN THE SIDEWALL TIRE. THIS TIRE WAS REPLACED AT THE LEXUS DEALERSHIP. ON 4/15/18, I WAS DRIVING ON THE HIGHWAY AND MY CAR FELT UNBALANCED AND THE CHECK TIRE LIGHT CAME ON. I ATTEMPTED TO PUT AIR IN THE RIGHT FRONT PASSENGER TIRE BUT WAS UNABLE TO GET AIR IN. I BROUGHT THE CAR TO FIRESTONE AND WAS TOLD I NEEDED A NEW TIRE. ON 6/2/18, I BROUGHT THE CAR TO MIDAS FOR AN EMISSIONS SYSTEM CHECK AND THE TECHNICIAN SHOWED ME A BUBBLE ON THE SIDEWALL OF THE LEFT DRIVERS SIDE TIRE. I BROUGHT THE CAR TO FIRESTONE AND THIS WAS VERIFIED. I WAS CHARGED AND THE TIRE REPLACED. HAVING PURCHASED THESE 50,000 MILE TIRES IN DECEMBER OF 2015 WITH 93,000 MILES ON MY VEHICLE THIS IS AN EXCESSIVE AMOUNT OF ISSUES AT 126,000 MILES. I HAVE BOTH SAFETY AND FINANCIAL CONCERNS ABOUT THIS PRODUCT. I HAVE ATTEMPTED TO SPEAK WITH FIRESTONE DIRECTLY AT THE STORE, THEY DENY ANY ISSUE WITH THE TIRES. I RECEIVED DISCOUNT PRICING FOR REPLACING 2 TIRES BUT NO OTHER ACCOUNTABILITY BY FIRESTONE. I BELIEVE THIS WOULD HAVE TO OCCUR AT A HIGHER LEVEL. THE TIRES ARE BRIDGESTONE DRIVEGUARD BL WITH RUN FLAT 225/45R17 91W 50,000 MILE.

MY DASHBOARD IS REALLY STICKY, I BOUGHT ME THE SUN SHADE TO COVER IT FROM THE SUN BUT IT STILL GETS STICKY. SOME OF IT GOT ON THE SUN SHADE.

DEFECTIVE LCD/TOUCH SCREEN. WHILE DRIVING IN THE RAIN, THE TOUCHSCREEN DIGITIZER FAILED ON MY CAR. THE WINDOWS STARTED TO FOG UP AND I REALIZED SINCE THE TOUCHSCREEN FAILED, I HAD NO WAY TO DEFOG MY WINDSHIELD AND OTHER WINDOWS. BECAUSE I AM ONLY ABLE TO ACCESS THE FAN CONTROLS FOR BOTH HEAT AND AC, VIA THE TOUCHSCREEN. SO I HAD TO PULL OVER ON THE SPARSE EMERGENCY PULLOVERS ON I66-VA SEVERAL TIMES TO MANUALLY WIPE MY WINDOWS SO I COULD SEE. THIS HAPPENED AT THE WORST TIME BECAUSE IT WAS DURING RUSH-HOUR, IN A DOWNPOUR. THIS CREATED A VERY DANGEROUS SITUATION FOR ME AND OTHER DRIVERS AS VISIBILITY WAS POOR DURING THE DOWNPOUR. I HAVE RESEARCHED THIS ON SEVERAL LEXUS/TOYOTA SITES AND THE WIRING OF LCD/TOUCHSCREEN DIGITIZER APPEARS TO BE A COMMON DEFECT AND FAILS REGULARLY. I AM SURPRISED THAT SUCH A LIFE - SAFETY FEATURE WOULD BE DEPENDANT ON A FAILURE PRONE SYSTEM.

THE LEATHER ON BOTH DRIVER AND PASSENGER SEATS HAVE FAILED AND SPLIT, DETERIORATED AND THE LEATHER ON THE ARMREST BETWEEN SEATS HAVE DETERIORATED.