LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 LEXUS RX350
    - GRAND JUNCTION, CO

    TL* THE CONTACT OWNED A 2007 LEXUS RX350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE CONTINUED TO ACCELERATE. AS A RESULT, THE CONTACT CRASHED INTO AN ELECTRICAL BOX. THE AIR BAGS DEPLOYED AND THE CONTACT WAS KNOCKED UNCONSCIOUS. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR SCRAPES AND BRUISES, WHICH REQUIRED MEDICAL ATTENTION. UPON A FOLLOW UP VISIT TO THE HOSPITAL, THE CONTACT WAS DIAGNOSED WITH AN CONCUSSION. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE FLOORMATS CAUSED THE VEHICLE TO INDEPENDENTLY ACCELERATE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL) AS A POSSIBLE CAUSE FOR THE FAILURE. THE FAILURE MILEAGE WAS 163,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LEXUS LS460L
    - AUSTIN, TX

    TL* THE CONTACT OWNS A 2007 LEXUS LS460L. THE CONTACT STATED THAT THE WARNING INDICATOR ILLUMINATED FOR THE ABS AND THE 'NOT TO DRIVE THE VEHICLE DUE TO A SYSTEM FAILURE, CONTACT THE DEALER' MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO THE DEALER (LEXUS OF LAKEWAY, 108 RANCH RD 620 S, LAKEWAY, TX 78734, (512) 593-7581) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE SIX TSBS FOR THE BRAKE SYSTEM, BUT NO RECALLS WERE ISSUED FOR THE BRAKE SYSTEM. THE CONTACT WAS NOT DRIVING THE VEHICLE DUE TO THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 LEXUS IS
    - WAIANAE, HI

    THE DRIVER SEAT MAKES A LOUD NOISE WHEN MOVING BACK AND FORTH TO ADJUST THE POSITION. VIBRATATION IS STRONG WHEN YOU COME TO A STOP AND IT FEELS LIKE THE CAR WILL DIE OUT. AND DANGEROUS TO DRIVE ON A SUNNY DAY BECAUSE OF THE GLARE FROM THE DASHBOARD. I HAVE CALLED DEALERSHIP WITH NO LUCK

    Source: NHTSA WEB SITE
  • 2008 LEXUS IS
    - WAIANAE, HI

    DASHBOARD AND DOOR PANELS ARE STICKY, ENGINE SEEMS LIKE IT WILL DIE OUT WHEN I COME TO A STOP . SUNROOF DOESN'T OPEN BECAUSE CONTROLS DON'T WORK .

    Source: NHTSA WEB SITE
  • 2017 LEXUS NX200T
    - POTTSTOWN, PA

    2017 LEXUS NX 200T. CONSUMER WRITES IN REGARDS TO VEHICLE MOVING WHILE GEAR SHIFT WAS IN PARK. *LD THE CONSUMER STATED THE VEHICLE RAN OVER HER FOOT CAUSING A BILATERAL FOOT HAIRLINE FRACTURES, LEFT KNEE CONTUSION, AND LEFT RIB/GROIN/ELBOW DISCOMFORT. THE VEHICLE CRASHED INTO THE GARAGE DOOR.*JS

    Source: CONSUMER LETTER
  • 2007 LEXUS LS460
    - CORNELIUS, NC

    2007 LEXUS LS460. CONSUMER WRITES IN REGARDS TO IMPROPER INSTALLATION OF RECALL PARTS IN 2015. *LD *TR

    Source: CONSUMER LETTER
  • 2006 LEXUS RX HYBRID
    - SANTA CLARA, CA

    ENGINE SHUTS DOWN WITH NO WARNING WITH NO POWER TO CONTROL OR NAVIGATE THE VEHICLE. THIS HAPPENS WHILE THE VEHICLE IS IN MOTION.

    Source: NHTSA WEB SITE
  • 2011 LEXUS ES350
    - CEIBA, PR

    1. BODY PAINT HAS DETERIORATED GREATLY ON ROOF, FRONT HOOD AND TRUNK, PICTURES ATTACHED. 2. LEATHER SEATS DETERIORATED. DRIVER SEAT BROKE IN VARIOUS PARTS. PASSENGER AND REAR SEATS ALSO DETERIORATING. PICTURES ATTACHED. DATE RECORDED ON THE WHEN DID THIS HAPPEN FIELD IS AN APPROXIMATE WHEN WE FIRST NOTICED THE IMPLICATION OF THESE ISSUES.

    Source: NHTSA WEB SITE
  • 2008 LEXUS RX
    - CHATTANOOGA, TN

    TAKATA RECALL DASHBOARD IS CRACKING AND I DID NOT GET THE RECALL TO HAVE IT REPLACED.

    Source: NHTSA WEB SITE
  • 2008 LEXUS IS 250
    - SAN ANTONIO, TX

    THE DASHBOARD AND SIDE PANELS ARE MELTING AND VERY STICKY. HAD TO BUY A COVER FOR DASHBOARD TO PREVENT THE SHINY PART FROM HITTING THE WINDSHIELD.

    Source: NHTSA WEB SITE