LEXUS Complaints

MY 2004 LEXUS RX330 IS JUMPING ALL OVER THE ROAD, REPAIR SHOP DIAGNOSTICS SHOW THE RIDE HEIGHT CONTROL AND AIR RIDE STRUTS HAVE FAILED CAUSING AN UNSAFE CONDITION, APPARENTLY LEXUS WAS FULLY AWARE OF THE ISSUE ONLY MAKING THIS MODEL YEAR WITH THE AIR RIDE CONTROL AND KNOWING THE SYSTEM WILL ONLY LAST TEN YEARS BEFORE FAILURE. I GUESS THEY FIGURED AFTER TEN YEARS MOST VEHICLES WOULD HAVE EITHER INSTALLED THE CONVERSION KIT OR HAVE BEEN SOLD FORWARD SO MANY TIMES THAT NEW OWNERS WOULD NOT PURSUE A SAFETY RECALL. AN ENTIRE INDUSTRY HAS BEEN CREATED TO DEAL WITH THE ISSUE RETAILING CONVERSION KITS SO MUCH SO THAT MY TOYOTA REPAIR SHOP HAS SUGGESTED INSTALLING THE CONVERSION KIT WHICH THEY OFFER. MY VEHICLE BOUNCES WHEN NAVIGATING TURNS AND BUMPS, WHILE SITTING STILL THE VEHICLE RAISES AND LOWERS INDEPENDENT OF ANYTHING MANUALLY INITIATED AND SIDE TO SIDE LIFTS AND LOWERS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS IS 350C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS OF SACRAMENTO (2600 FULTON AVE, SACRAMENTO, CA 95821, PHONE NUMBER: (916) 485-3987) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS OF NEW ORLEANS (811 VETERANS MEMORIAL BLVD, METAIRIE, LA 70003 (504) 207-3100) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 LEXUS RX350. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE AT AN UNKNOWN LOCAL DEALER WHERE THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE RACK AND PINION WAS LEAKING POWER STEERING FLUID AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (PARKER LEXUS, 1 SHACKLEFORD W BLVD, LITTLE ROCK, AR 72211) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE IN DECEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (KUMI LEXUS OF PORTLAND, 8640 SW CANYON RD, PORTLAND, OR 97225) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: MANUF. SAID TAKE CAR IN FOR AIR BAG/ NONE AVAILABLE...HAVE PASSANGER RIDE IN BACK SEAT!! WIFE TIED OF RIDING IN BACK SEAT/ AND WITH GRAND CHILDREN SHE HAS TO RIDE IN FRONT SEAT.

THE SPEEDOMETER NEEDLE AND TACHOMETER NEEDLES ARE LED LIGHTS THAT ARE SUPPOSED TO BE ILLUMINATED. IN WARMER CLIMATES THERE IS A VERY HIGH RATE OF FAILURE WELL INSIDE OF THE 100,000 MARK. THE LED LIGHTED NEEDLE FAIL, HENCE YOU CAN NO LONGER NOTE YOUR SPEED. THERE ARE NUMEROUS COMPLAINTS ON LINE AND 3 OR 4 VENDORS THAT SPECIALIZE IN THE REPAIR BECAUSE IT IS SO PREVALENT. NOT BEING ABLE TO SEE YOUR VEHICLE SPEED AT NIGHT IS CERTAINLY A SAFETY ISSUE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LEXUS OF ROSEVILLE (300 AUTOMALL DR, ROSEVILLE, CA 95661) AND WAS INFORMED THAT THE PART WOULD NOT BE AVAILABLE UNTIL JANUARY OF 2018. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.