LEXUS Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SEWELL LEXUS OF DALLAS AT (214) 352-8100 (LOCATED AT 6421 LEMMON AVE, DALLAS, TX 75209) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3400000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LEXUS OF SILVER SPRING (LOCATED AT 2505 PROSPERITY TER, SILVER SPRING MD, 20904) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT DID NOT OFFER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/23/17 *BF UPDATED 11/1/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LEXUS OF MADISON DEALER LOCATED IN MIDDLETON, WISCONSIN WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I AM UNABLE TO CONSCIOUSLY ALLOW ANYONE TO RIDE IN THE PASSENGER SEAT DUE TO THE FEAR OF INJURY FROM A DEPLOYED AIRBAG. I THEREFORE WILL ONLY ALLOW PASSENGERS IN THE REAR SEATS.

"TAKATA RECALL" - I RECEIVED INFORMATION FROM LEXUS IN EARLY 2017 STATING THAT MY VEHICLE WAS PART OF A RECALL DUE TO FAULTY TAKATA INFLATORS. THE STATEMENT SHOWED THAT MY VEHICLES AIRBAG REPLACEMENT DUE TO THE RECALL COULD BE DELAYED BECAUSE THE AIRBAGS WERE PUT INTO CATEGORIES BASED ON THE AGE OF THE VEHICLE AND STATING THE CHANCE OF DEGRADATION BY WHERE YOU LIVED. THE INFO STATED THEY WOULD BE IN TOUCH WITH ME AT A LATER DATE WHEN MY VEHICLE WAS CONSIDERED TO BE MORE AT RISK. THIS WAS SEVERAL MONTHS AGO, I NOW LIVE IN FLORIDA WHERE IT IS VERY HOT, AND SINCE MY VEHICLE HAS NOT BEEN RECALLED AN TAKEN INTO THE DEALER FOR ASSESSMENT AND/OR REPAIR, I CANNOT REGISTER IT FOR THE CLASS ACTION SETTLEMENT. ANY HELP IN THIS MATTER WOULD BE APPRECIATED.

"TAKATA RECALL" VISITED THE LOCAL DEALERSHIP IN METAIRIE, LA TO HAVE RECALL TAKEN CARE OF. THEY SAID THEY WOULD CONTACT ME WHEN THEY WERE READY TO FIX PROBLEM. MY WIFE AND I ARE SENIOR CITIZENS AND ARE AFRAID TO SIT AS A PASSENGER OF OUR OWN CAR. WHY IS THIS TAKING SO LONG. OVER A YEAR SINCE WE RECEIVED NOTICE. CAN WE DEMAND THE USE OF A SIMILAR LOANER CAR? PLEASE HAVE THIS COMPLAINT CHECKED. THANKS

TAKATA RECALL. STARTED CAR IN THE MORNING DROVE IT TO WORK DIDN'T SMELL ANYTHING IT WAS ABOUT 34MILES ALL HIGHWAY.PARKED THE CAR ( THE CAR WAS NOT IN MOTION AT THE TIME)WENT OUT IN 15 MIN AND THE WHOLE FRONT END WAS ON FIRE. CALLED FIRE DEPARTMENT BY THE TIME THEY GOT HERE IT WAS TO LATE.THIS WAS ON PRIVATE PROPERTY CON EDISON OF NEW YORK. THE CAR ONLY HAD 32,000 MILE AND WAS ONLY MAINTAINED BY LEXUS ALL SERVIVE RECORDS THEY HAVE NOW ITS GOING TO COST ME 18,0000 FOR UPGRADE OR ANOTHER CAR WHEN THIS CAR WAS IN MINT CONDITION DON'T HAVE ANY REPAIR RECORDS THEY WERE STORED IN THE CAR. LEXUS HAS ALL THE CAR RECORDS. THE CAR WENT IN DECEMBER FOR STATE INSPECTION AND OIL CHANGE NOTHING WAS BROUGHT TO OUR ATTENTION

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO (BUTLER LEXUS, LOCATED AT 4550 RIVERSIDE DR, MACON, GA 31210) WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/17/17*LJ UPDATED 10/26/2017*JS

TL* THE CONTACT OWNS A 2016 LEXUS NX200T. WHILE DRIVING VARIOUS SPEEDS, THE PRE-COLLISION AVOIDANCE SYSTEM WOULD ERRONEOUSLY ACTIVATE, CAUSING THE VEHICLE TO ABRUPTLY STOP IN THE MIDDLE OF THE ROAD. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER (LEXUS OF HUNTSVILLE IN HUNTSVILLE, ALABAMA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. COMPUTER PRINTOUTS CONFIRMED THAT THE AVOIDANCE SYSTEM HAD ACTIVATED ON FOUR SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200. UPDATED 10/18/17*LJ *TR