LEXUS Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE WESTSIDE LEXUS DEALER IN HOUSTON, TX WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE PERFORMANCE LEXUS DEALER (LOCATED AT 4328 KINGS WATER DR, CINCINNATI, OHIO; 513-677-0177) WHO INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/13/2017 *LN THE CONSUMER STATED THE RECALL WAS REPAIRED. *TR

VEHICLE IDLING ROUGH WHEN COMING TO A STOP. CONSUMING OIL AT HIGH RATE. CAR HAS ACTUALLY STOPPED RUNNING WHILE DRIVING. I HAVE BEEN ATTEMPTING TO HAVE THIS ISSUE RESOLVED WITH THE DEALER AND LEXUS SINCE THE VEHICLE WAS PURCHASED.

WHILE SLOWLY PULLING INTO PARKING SPACE IN THE PARKING LOT OF THE LOCAL POST OFFICE, WITH FOOT ON BRAKE PEDAL CAR QUICKLY ACCELERATED FORWARD WITH ENGINE REAVING. CAR SHOT FORWARD GOING OVER CONCRETE CAR STOPS TOWARD A CREEK AND SMASHED INTO A STAND OF TREES. DRIVER AIRBAGS DEPLOYED. COMPLETE FRONT OF VEHICLE INCLUDING HOOD AND WINDSHIELD WERE SMASHED AND DRIVEN INTO ENGINE COMPARTMENT. I BELIEVE THIS IS A CASE OF UNINTENDED ACCELERATION CAUSED BY THE VEHICLE MALFUNCTIONING. THERE HAVE BEEN MULTIPLE DOCUMENTED COMPLAINTS OF THIS HAPPENING IN LEXUS RX 350 VEHICLES. THE FLOOR MAT WAS SECURELY IN PLACE AND HAD NOT MOVED AND THE DRIVER INSISTS HER FOOT WAS ON THE BRAKE PETAL AT ALL TIMES. THERE WERE NO OBSTRUCTIONS IN OR AROUND THE ACCELERATOR PETAL OR THE BRAKE. PARAMEDICS WERE CALLED TO SCENE AND A POLICE REPORT WAS FILED.

TAKATA RECALL... I RECEIVED THE RECALL NOTICE SEVERAL MONTHS AGO...WAS TOLD THEY DID NOT HAVE PART AT DEALERSHIP AND WOULD BE DONE LATER IN YEAR. CALLED AGAIN 8/17/17...TOLD STILL DO NOT HAVE PART.. THEY ARE UP TO YEAR 2010 FOR REPAIRS ... AND TOLD TO CALL BACK IN A FEW MONTHS. IN THE MEANTIME, THEY SAID ALL I COULD DO IS TO NOT HAVE ANYONE RIDE IN PASSENGER SEAT... VERY INCONVENIENT TO DO FOR A YEAR.

2006 LEXUS IS 250. CONSUMER WRITES IN REGARDS TO DETERIORATING DASHBOARD AND DOOR PANEL *LD THE CONSUMER STATED THE DASHBOARD WAS REPLACED BUT THE SIDE PANELS WERE NOT. THE PARTS WERE NOT AVAILABLE TO REPAIR THE PANELS. THE CONSUMER STATED 3 YEARS WAS AN UNREASONABLE AMOUNT OF TIME TO HAVE THE VEHICLE REPAIRED. *JS

CRACKED AND/OR STICKY/MELTING DASHBOARDS (INSTRUMENT PANELS) AND DOOR PANELS AS A RESULT OF HEAT OR HUMIDITY

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ *JS

MY 2006 LEXUS I250 DASH BROAD IS CRACKING AND STICKY AND SO WHEN I'M DRIVING IN THE SUN, IT CREATES A GLARE ON YOUR DASHBOARD. NEVER RECEIVE A RECALL. I DID GO TO A LOCAL LEXUS IN 2014 AND TOLD THEM THAT THIS CAR WASN'T LIKE THIS WENT I PURCHASED IT. WORKED IN AL (BALDWIN COUNTY) AND I NOTICE THAT MY LEXUS INTERIOR STARTED TO CRACK AND MELT DUE TO MY CAR BEING PARKED OUT IN THE SUN DURING MY WORKING HOURS. THIS SHOULDN'T HAVE HAPPEN TO A LEXUS

TL* THE CONTACT OWNS A 2010 LEXUS LS460. WHILE DRIVING 65 MPH, THE STEERING WHEEL BEGAN TO SHAKE AND VIBRATE WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL. LEXUS OF WESTMINSTER IN WESTMINSTER, CALIFORNIA DIAGNOSED THAT THE BRAKES WERE WORN. THE BRAKES WERE REPLACED, BUT THE FAILURE RECURRED. AUTO CLINIC OF IRVINE, CALIFORNIA, A NON-LEXUS DEALER, PERFORMED A DIAGNOSTIC TEST AND DETERMINED THAT THE VEHICLE WAS INCLUDED IN TSB: L-SB-0036-15 REV, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT, ALTHOUGH THE VEHICLE WAS REPAIRED ONCE BY A LEXUS DEALER, A LEXUS DIAGNOSTIC MUST BE PERFORMED ON THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS UNDER WARRANTY FOR 100,000 MILES UNTIL FEBRUARY 28, 2016 OR UNTIL THE MILEAGE CAP WAS REACHED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.